Well, it's been a week with no reply from Archie (Our CFCParadox), which, sadly, isn't surprising; ProvisionHost hasn't replied to any billing questions since June.
So here's the interesting question: Has ProvisionHost turned into a scam? I know that Brandon Chow sold the company and is no longer involved.
The ProvisionHost website doesn't list any business contact information; no address, no phone number, nothing to back up the claim of "Canadian based company." Seems like the owner is an American named Ryan Morgan, and there are American employees (Archie, Edward Stone.)
So it's definitely some kind of business, and definitely has employees, but it's hard to substantiate more than that. It has a PayPal ID and sells data center services, so both of those can be traced.
I got a goofy email asking me to sign back up with them signed "LibertyVPS Support" That's a Netherlands-based "Offshore Hosting" company. Neat!
Unless there's a dramatic change, I don't expect a refund of the overpayments, but it would be nice to warn others that ProvisionHost might not be operating honestly. I wonder which regulatory agencies they fall under?