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    posted a message on iPads and Xbox - Unable to Connect to World

    We get the "UNABLE TO CONNECT TO WORLD" message when attempting to play multiplayer games. It has been happening since December 2022, and it's now February 2023. Has anyone identified a fix?


    We have been having the same issue with all 3 IOS devices (iPhone, iPad 6 ) and Xbox devices (One & X).

    No fixes located online appear to work.


    Deleted the app and reinstalled,

    confirmed versions are identical,

    reset the router and network,

    disabled firewall during testing with restarts of all devices,

    went into Xbox Live and verified all settings,

    deleted "friends" from all devices and added them again,

    restarted the devices after every setting change,

    restarted the games after every setting change,

    loaded a world and saved it followed by going to friends game,

    invited friends (which responds instantly on the invited device with a message, but still won't connect),

    and set all NAT settings to open... nothing worked.


    When a friend opens a world (new or existing), they instantly appear in the FRIENDS tab, but the error persists.


    The game may work fine on PC, but we cannot get multiplayer to function on iPad or Xbox devices, even when when pairing identical devices on a home fiber-optic Google Nest wifi network. If anyone discovers a fix, we would love to know what it is.

    Posted in: Minecraft (Bedrock) Support
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    posted a message on Cross-platform connectivity issues

    We have been having the same issue with all IOS devices and Xbox devices. No fixes located online appear to work. Deleted the app and reinstalled, confirmed versions are identical, reset the router and network, went into Xbox Live and verified all settings, deleted "friends" from all devices and added them again, restarted the devices, restarted the games, loaded a world and saved it followed by going to friends game, invited friends, and set all NAT settings to open... nothing worked. The game may work fine on PC, but we cannot get multiplayer to function on iPad or Xbox devices, even when when pairing identical devices on a home fiber-optic network. If anyone discovers a fix, we would love to know what it is.

    Posted in: Hardware & Software Support
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