Honestly, great host. I haven't hosted a server myself, but I used to Co-Own a server that used MCPH. I had access to console, and it was amazing. 100% recommend mcph.
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- McProHosting
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Member for 12 years, 6 months, and 22 days
Last active Wed, Aug, 23 2017 21:57:02
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- 54 Thanks
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Feb 24, 20171
Josh_04_Builder posted a message on MCProHosting - World's Largest Game Server Provider - Official Host of: Hypixel, ZexyZek, LootCrate, SkyDoesMineCraft and more!Posted in: Minecraft Server Hosting -
Dec 18, 20151
mcnultyb3 posted a message on MCProHosting - World's Largest Game Server Provider - Official Host of: Hypixel, ZexyZek, LootCrate, SkyDoesMineCraft and more!Posted in: Minecraft Server Hosting#mcphFTW
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Nov 11, 20141
iWUBWUB posted a message on MCProHosting - World's Largest Game Server Provider - Official Host of: Hypixel, ZexyZek, LootCrate, SkyDoesMineCraft and more!I really wish I had the money for this. This is what it would take to rock my server out.Posted in: Minecraft Server Hosting -
Mar 17, 20141
looc4571 posted a message on MCProHosting - World's Largest Game Server Provider - Official Host of: Hypixel, ZexyZek, LootCrate, SkyDoesMineCraft and more!This server hosting company is simply amazing. They have great affordable deal, AMAZING customer service. Very friendly staff, what more can anyone ask for?Posted in: Minecraft Server Hosting -
Mar 10, 20141
Timbers007 posted a message on MCProHosting - World's Largest Game Server Provider - Official Host of: Hypixel, ZexyZek, LootCrate, SkyDoesMineCraft and more!I must say, they really seem to have a good system. Everyone who joined said their fps increased, including myself.Posted in: Minecraft Server Hosting
If your looking to host your minecradt server, this is place to do it. Plus, all plans, and upgrades are 75% OFF!
That's right, you can get a 1GB Minecraft Server for just $2.50!
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Dec 13, 20131
End_ posted a message on MCProHosting - World's Largest Game Server Provider - Official Host of: Hypixel, ZexyZek, LootCrate, SkyDoesMineCraft and more!Pretty decent for the prices.Posted in: Minecraft Server Hosting -
Dec 13, 20131
DarkFulgore posted a message on MCProHosting - World's Largest Game Server Provider - Official Host of: Hypixel, ZexyZek, LootCrate, SkyDoesMineCraft and more!Just ordered a Dirt Plan and I was confused about the payment screen with some weird information. Just used the Live Chat and a guy named Daniel Wilson and he was freaking helpful, he got everything working in a matter of seconds.Posted in: Minecraft Server Hosting
Very satisfied and my server is now live!
Thank you! -
Nov 14, 20131
Markus4445 posted a message on MCProHosting - World's Largest Game Server Provider - Official Host of: Hypixel, ZexyZek, LootCrate, SkyDoesMineCraft and more!MCProhosting got awesome service and awesome servers!Posted in: Minecraft Server Hosting -
Nov 12, 20133
Striif3 posted a message on MCProHosting - World's Largest Game Server Provider - Official Host of: Hypixel, ZexyZek, LootCrate, SkyDoesMineCraft and more!Posted in: Minecraft Server HostingQuote from DIMentiaMinecraft
YET MOAR UPDATE -
Matthew, you appear to be misrepresenting your 24/7 chat support as tech support while your 24/7 chat support states that they are NOT in fact tech support.Chat transcript
Zeke Day Tue, 10/22/2013 03:52:05 am
Hello Modfodder. What can I do to help you today?
Modfodder Tue, 10/22/2013 03:53:11 am
We have once again experienced a node crash on 174E... and once agin
our server.properties file has been deleted. This is NOT BEST
PRACTICE... this is damaging to the worldfiles because the world seed
the world was genned with is not included in the replace file you then
start the server back up with
Zeke Day Tue, 10/22/2013 03:54:50 am
You're right. It was not a crash, but it is having issues again.
Modfodder Tue, 10/22/2013 03:55:06 am
The way to properly nerf a server during maintenance id to
add .DISABELD to the jar file This prevents it from running and does
not damage anything
Zeke Day Tue, 10/22/2013 03:55:58 am
I will tell our technicians. Keep in mind the issue that pops up is not
a planned one most times. So preventative measures would have to be
taken with much time in advance.
Modfodder Tue, 10/22/2013 03:57:30 am
Not planned on? Why not? That is what an administrator does... he plans
on how to prevent bad things from happening before they happen... and
plans on how to allow the user data to survive unmollested if something
bad does happen. This is first year comp-sci stuff This makes 6 crashes
since the 16th
Zeke Day Tue, 10/22/2013 03:58:23 am
First, please do not use such vulgar words in Livechat. Secondly, while
you're correct that preventative measures should be taken, in this case
the issue is rather new, so much so that we're still in the stage of
developing a fix for it. It's not something that happens on every node.
We're aware of the issue.
Modfodder Tue, 10/22/2013 03:58:42 am
What Vulgar words did I use?
Zeke Day Tue, 10/22/2013 03:58:51 am
molested
Modfodder Tue, 10/22/2013 03:59:40 am
Molested... English isn't your first language is it? Molested in the
common usage means "to damage"...
Zeke Day Tue, 10/22/2013 04:00:14 am
Or it can mean to subject to improper and unwanted sexual conduct or
activity. Also, please do not try to belittle my intelligence by being
coy about 'my first language'. You are here to talk about your server,
I asked you politely to not use a potentially offensive word.
Modfodder Tue, 10/22/2013 04:00:33 am
We aren't talking about that context are we?
We are talking about your service damaging our data through deliberate
and inept action.
Zeke Day Tue, 10/22/2013 04:01:13 am
Is there anything else I can do for you today Sir?
Modfodder Tue, 10/22/2013 04:02:17 am
Tell you what how about If I hang this transcript up with the rest of
it and see if anyone fluent in the English language finds the use of
the word inappropriate?
Zeke Day Tue, 10/22/2013 04:02:45 am
I believe you are getting a bit off course. If you don't require any
support then I must move onto the next client. You are welcome to do
whatever you'd like with your personal time and space. Was there any
other support I could give you today?
Modfodder Tue, 10/22/2013 04:04:01 am
I'm getting off course? You claim I'm being vulgar by using a word
which is appropriate to describe your service damaging our data by
inept deliberate action. If you attempt to restart our server with a
damaged server.properties file... as you have several times now
recently, I will be discussing the possibility of filing a complain
with the Florida State Attys General for deceptive sales practices. I
suggestyou refrain from doing so.
Zeke Day Tue, 10/22/2013 04:05:56 am
I'll be sure to pass on your message to my Manager who will get it to
the right people. As I personally don't do any of those things, I'll be
sure someone who does, gets your message. Is there anything else I can
do for you today?
Modfodder Tue, 10/22/2013 04:06:34 am
Since your "uptime" display is also deceptive... I expect notification
when your node is stable. You have failed thus far to provide this
Zeke Day Tue, 10/22/2013 04:06:46 am
You can keep an eye on www.twitter.com/mcphsupport for further updates.
Modfodder Tue, 10/22/2013 04:06:56 am
Restarting our server is not a substitute
Yeah... like all of the previous crashes that do not appear in that
thread?
Zeke Day Tue, 10/22/2013 04:07:38 am
I can't speak on that.
Modfodder Tue, 10/22/2013 04:07:47 am
Why not?
Zeke Day Tue, 10/22/2013 04:08:07 am
I'm not the one who updates Twitter. It's my job to report the problems
users are having and to be your punching bag, so to speak. And of
course to do what this sales chat was intended to do, provide answers
to sales related inquiry.
Modfodder Tue, 10/22/2013 04:08:29 am
It is meant to be a means to notify and yet that and the "uptime" page
do not notify
Zeke Day Tue, 10/22/2013 04:08:45 am
I'll be sure to pass on your concern to my manager.
Modfodder Tue, 10/22/2013 04:09:43 am
If this is for sales support, then why is it being advertsied BY
MATTHEW in public forums like minecraftforums.com as 24/7 chat tech
support?
Zeke Day Tue, 10/22/2013 04:09:58 am
Because if you require support we can get you the support you need.
Modfodder Tue, 10/22/2013 04:10:00 am
Another misrepresentation to add to the growing list?
Zeke Day Tue, 10/22/2013 04:10:08 am
More than likely anyway, I can't speak for Matthew.
But if you don't need any further support, I will have to close this
chat.
Modfodder Tue, 10/22/2013 04:11:03 am
I've asked now several times that the server NOT be restarted if the
node fails... and that our files NOT be edited without consulting us,
and we have been ignored This is going to stop
Zeke Day Tue, 10/22/2013 04:11:25 am
I have sent your message onto our technicians.
If they deem it appropriate, they will stop it.
Modfodder Tue, 10/22/2013 04:11:40 am
They best read it... I'm tired of this
Zeke Day Tue, 10/22/2013 04:12:03 am
If you're interested, we can walk you through the steps of cancelling
your server.
Modfodder Tue, 10/22/2013 04:12:19 am
I don't care if they deem it approrpiate to NOT act when their actions
are inept and amateur hour. They need to not continue to damage our data
The can do that by simply not acting to restart the server they haveno
business restarting
Zeke Day Tue, 10/22/2013 04:13:21 am
Again, I've sent what you requested to our server technicians.
Modfodder Tue, 10/22/2013 04:15:14 am
I'm going to discuss that matter with my associates... I will suggest
that the misrepresentations made during sale and the time and effort
you floks have wasted, will demand a refund in full. Otherwise we have
an issue of deceptive sales practivces.
Zeke Day Tue, 10/22/2013 04:15:38 am
If such a case were to be brought up, you'd have to speak to someone
higher up than I, as I have no power to do any of what you have
requested.
Modfodder Tue, 10/22/2013 04:16:24 am
Believe me... I can bring this to the doorstep of those who can make
that decision. I will wait tio see if your service screws this up yet
again... That will weigh heavily into our decision.
Zeke Day Tue, 10/22/2013 04:17:26 am
Sure thing. In the meantime, was there anything else you needed today?
Modfodder Tue, 10/22/2013 04:17:33 am
EOF
Duration: 00:25:33
E-mail from LiveChat
Their 24/7 support appears to be not only an outsource, but an outsource which is not literate.
The additional list of MCPH fails. This is in addition to the previous list, none of which has been addressed in spite of promises by Matthew that he has taken these matters on as his personal responsibility.- Uptime Claims-
- 6 node failures in a week
- None of these failures has been displayed on the MCPH "Uptime" page.
- Claims of 99.99% uptime do not survive examination when failures that are not reported as failures are included.
- This implies that the claim as made is a deliberate deception for the purpose of monetary gain.
- The definition of "Uptime" being used by MCPH PR is the uptime of MCPH's data farm, not the Uptime of MCPH's own services. MCPH appears to be saying that they are up when Phoenix NAP is accessible to them. NOT when MCPH services are available to their customers.
- This appears also to be a deliberate misrepresentation for gain.
- Inept Administration -
- On node failure, our server.properties file has been deleted each time.
- On the event that that the node becomes available again, our server.properties file has been replaced with a generic file which does not include our settings or world seed.
- We have explained to MCPH several times now that this will cause damage to the world files in the event that new chunks are generated.
- MCPH has refused to adopt a safer means by which to disable server start during maintenance, like renaming the server jar file .DISABLED or renaming the server.properties file in a similar way.
- We have also required that they not start our server in this way because it would damage our world files. They have also refused to act accordingly by NOT restarting our server.
- It is not that they have not been made aware. They refuse to NOT damage our files by simply not acting in this amazingly inept and unprofessional way.
- Matthew has accepted responsibility for this list personally and having acknowledged that he is aware of the issues, I must consider that the continuing pattern of failure rightly belongs to him personally.
#Minecraft server properties
#Sat Aug 31 19:56:44 MST 2013
generator-settings=
allow-nether=true
level-name=DIMentia
enable-query=false
allow-flight=true
server-port=xxxxx
level-type=DEFAULT
enable-rcon=false
force-gamemode=false
level-seed=-7769465593118934157
server-ip=xxx.xxx.xxx.xxx
max-build-height=256
spawn-npcs=true
white-list=true
spawn-animals=true
snooper-enabled=true
hardcore=false
texture-pack=
online-mode=true
pvp=true
difficulty=1
gamemode=0
max-players=33
spawn-monsters=true
generate-structures=true
view-distance=10
spawn-protection=16
motd=DIMentia FTB/Forge/1.5.2
Here is an example of the server.properties files our own file has been replaced with during one of the recent node failures.
Eample 1 -
#Minecraft server properties
#Thu Oct 17 03:19:34 MST 2013
level-name=DIMentia
online-mode=true
gamemode=0
difficulty=1
spawn-animals=true
max-players=33
server-ip=xxx.xxx.xxx.xxx
pvp=true
texture-pack=
server-port=xxxxx
allow-flight=false
force-gamemode=false
spawn-npcs=true
generate-structures=true
motd=A Minecraft Server
Anyone competent to set up a vanilla server... just a vanilla server... can look at these two files and see why this policy is insane.
MCPH refuses to NOT do this even when asked not to repeatedly. Even when I have explained that it will damage the world files.
Is this really the host you want? A host that is willing and eager to destroy your world files by their willful ineptitude?
Following the above conversation and those like that preceded it, our server properties file has once again been replaced with a server properties file which omits our world seed.
Following our repeated requests that our server NOT be restarted under these conditions our server has indeed been restarted.
MCPH tech support Helpful?
If by helpful you mean recklessly destructive and completely oblivious to any concept of best practices, then they are that in abundance.
My recommendation to anyone considering hosting with this company is at this point...
DON"T WALK... RUN AWAY.
If your allegations are true, why on earth did you wait so long to leave? I mean, if I was receiving bad service from any form of service provider, I would stop using their service. On the outset you seem quite intelligent so you should rely on this and start making better decisions for you, and your community.
I am not sure which world you live in, but in the real world things don't run as smoothly as you would hope. Surgeons who have studied for 14 years still make mistakes that cost people their lives.
I wonder what you hope to achieve by posting such long, in depth complaints on a community forum. It reveals that you wish to tarnish their name, which I am sorry to say is petty and childish. Yes you may have received bad service, my post is not to dispute that at all, but the way you are handling it is astounding.
Logic dictates, that if MCPH is that bad, Hypixel, skydoesminecraft, theshaft and many of the other really famous youtubers/mapmakers/server owners, would all take their business elsewhere (you do know how much money they spend on their servers right?)
I admit that I have had service failures using this host too, but show me one host that runs without any errors? As I said, I live in the real world where there are so many factors to consider that I can't even begin to express myself about it.
At the end of the day, as with everyone you are entitled to your own opinion, but what you are doing is getting overly emotional about something that you could have chosen to not withstand. At any point you could have taken out a new plan with another host and migrate your server files over. Surely that would have taken a few hours as opposed to the weeks that you are claiming to have endured?
Cracked? I am sure you mean online-mode=false?
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Jan 13, 20121571
Syfaro posted a message on [Launcher] Magic Launcher 1.3.4 (mods, options, profiles, news)yesyesyesyesyesyesPosted in: Minecraft Tools
That is awesome.
Edit: looking back on this post, how did I get 4 rep?
Edit 2: 17 rep? wat?
Edit 3: I'm not even sure...
Edit 4: Popular? really?
Edit 5: ...
Edit 6: I don't even know any more. - To post a comment, please login.
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Hey there Orly_NO, our dirt plan should most certainly be sufficient! You might even get away with air, but I would go with dirt for best performance.
Precisely.
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Hey there Haven, I'm very sorry to hear about the troubles that you experienced. I looked into your account and found your ticket #545423, it appears that it was replied to 8 hours ago stating that we resolved your issue. Again that is clearly unacceptable and should not have happened, I have provided a full refund of your first month of service as compensation. In addition I am also personally looking into why this might have happened in the first place since we want to avoid future occurrences for future clients.
Best Regards,
Matthew Salsamendi - CTO, MCProHosting LLC
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Thanks! We work hard to maintain a fair price while flooding our service with as much hardware and as many features as we can.
Glad to hear we were able to help! We're constantly working on improving our front-end design and you can expect some changes to be rolled out soon to help clarify the order process making it even more fun and enjoyable to get your very own server!
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That's right! We work hard 24/7 in order to keep the servers online and functioning at top capacity.
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I have located your client account and began investigation, however, the first two things that stick out to me.
1. You bumped your ticket, while it may seem like this would get you your reply faster it actually pushes your reply back to the furthest spot in our list since we prioritize oldest tickets first in order to ensure people don't have to wait very long. This action would be the reason for a 48 hour response time.
2. You threatened our team within your ticket which would be grounds for termination.
3. The transaction IDs you provided for the duplicate charge did not reference a payment that would indicate a duplicate charge. We'd be more than happy to provide a refund for that charge, but we need further information.
Quoting the reply you received:
"Hey there Dennis,
First I would like to let you know that we do answer tickets from oldest to newest. Every time you make a reply it considers the ticket new and send it back to the end of the waiting line which makes your waiting time very long compared to what it should be.
Unfortauntly the transaction ID you provided for a payment of $19.99 is the same ID you provided for the $24.99 payment. I will need the correct ID to process this refund.
If you do have a subscription with us (which would explain the extra charge) be sure to cancel this to ensure it does not happen in the future.
In order to cancel the recurring payments from PayPal, please follow the directions on this page: http://www.paypalobjects.com/en_US/ebook/subscriptions/cancellations.html
If you have any other questions just let me know!
Best Regards,
Ashley Powers - MCProHosting Support Representative"
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Don't always look for the cheapest. It's better to get quality service over junk.
Be nice and polite when asking for free things. And don't rage when you don't get them. (We have bills to pay too)
Look for professionalism in the company.
Check out reviews and the reputation of the company. (A good place to do that is http://getmchost.com)
These are just a few things you should look for when looking for a host.
Also if you have an issue with a host. Approach them calmly and don't just curse and yell at them to fix there problems. (If it becomes absurd; leave)
Thanks for reading and I hope this will help you make the right choice when looking for a host.
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We provide unlimited storage for your server and the gold plan would work just fine for your needs. You won't have a problem running those plugins and that many players. If you start to grow and need to expand you can upgrade at any time and only pay the difference. Upgrading is as simple as creating a ticket. For server jars we provide options for all users to pick from any of the latest server jars/snapshots. We don't force update causing your plugins to break instead we allow you to choose when ready to update your server jar. For plugin updates we have a few different options you can go. We have our plugin addons which will help you mange/install/ and anything you need with your plugins. If you decided to go an unmanaged path then you will want to keep up with the plugins but can always ask for advice or help. Lastly setup is instant on payment. If you have any more questions feel free to contact us and we would be glad to help.