I have been playing on WinterCrest for nearly 3 years now and it is wonderful!
From the day I joined, the staff and community were so kind to me and consistently helpful as I have progressed through ranks and time. There is zero tolerance for grief and issues are handled promptly, but it happens very rarely because there is such a strong community.
There are starter items available for new folks and you can get your first rank for just joining the discord, unlocking a bunch of new perms!
10/10 WinterCrest is great!!!