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    posted a message on BisectHosting.com | 50% Off for new clients | US + EU + Australia locations | Dedicated IPs and Free Modpack Installations
    Quote from Bawksie
    These guys are great! Switched to them a few months ago and everything has been running smoothly! Excellent customer service too!

    Thank you!

    Quote from ForsakenPixels
    In the past, I've tried several different hosting services like Daddycheese, McProhosting, fragnet etc and I must say none of these have ever satisfied me as much as Pro Minecraft Hosting. I'd like to thank you guys for giving me the best experience as an Owner having such a great platform to build on. I currently own 2 servers using your host and they have both grown successfully! There is no latency, the prices are epic! -Comparing to other companies- It's very affordable and what I really love about this company is the customer service. Replies are very fast unlike others where I had to wait for days... I also love how there's a large variety of modpacks to choose from. You can purchase a server to play with a few friends to buying a bungee to form a network server! I'd just like to thank you for being such a great company, providing amazing service and I'm looking forward to the future with you guys!

    Thank you, I am glad you find our modpack selection adequate :)

    Quote from NXGamer18
    This hosting is by far the best in my opinion great customer service!! They respond instantly doesn't matter the time and they always can help no matter what kind of trouble you have done to your server!! 10/10 They destroy anyother hosting and the price is cheap! Even if you find a cheaper hosting this is the best quality for the price.

    Thank you! We like to think we are a great value host.

    Quote from TurtleCubed
    I've been waiting for almost 2 hours, still no reply on my ticket.

    Sorry to hear that. This is very unusual for us as you can see by other reviews.

    Quote from MCSynapse
    I've owned 2 servers through them throughout the past year. Phenomenal support response time, amazing reliability. Definitely my go-to host.

    Thank you!

    Quote from DanagaMoose
    Put in a support ticket - Got very quick response with an accurate answer that fixed my issue. 5 minutes laer I am testin out the new server build and tqweaking config files. Good Stuff

    Thank you!

    Quote from Chopchop1614
    Their servers are good but their support options are pathetic!

    While we do mainly offer support only via support tickets, we respond very quickly. I am sorry you are not happy about that though.
    Posted in: Minecraft Server Hosting
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    posted a message on Looking for Attack of the B-Team host for a family server.
    Quote from Kanichol

    Looking for a cheap but reliable host for my wife and I and 4 of our kids to play on. We have really been enjoying playing Attack of the B-Team and we would love to play it together. What is the minimum RAM needed for us? Thanks in advance for your help.

    Kyle

    Hi there!

    We generally recommend at least 1GB (our package 2 for $9.99 per month) for any modded server, so that would work for you to have total 5 people on the server. To make things a bit easier for you too we can even have the Attack of the B-Team pre-intalled on your server when you get it.

    Check out our website at www.prominecrafthost.com for all of our features :)

    Thanks!
    Posted in: Hosting Requests
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    posted a message on Need a hosting
    Quote from MHATheGreat

    I am in need of a server hosting. I need a 1-2 days trail for bukkit.
    The server must be cheap and it should have other ways of payment then paypal.

    Hello!

    We offer 24 hour trials which you can request on our site at www.prominecrafthost.com and you can either pay us with PayPal or directly using a credit card.

    Thanks!
    Posted in: Hosting Requests
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    posted a message on BisectHosting.com | MC:PE Hosting | Trusted and Experienced |
    Quote from Blitzzzz

    How do we update PocketMine files from 1.3.11 to 1.3.12

    You can do that using the drop down menu in the panel. 1.3.12 is in there.
    Posted in: Minecraft Server Hosting
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    posted a message on BisectHosting.com | 50% Off for new clients | US + EU + Australia locations | Dedicated IPs and Free Modpack Installations
    Quote from YummyTomatoesYay

    Hey guys! I'm seeing a lot of positive feedback on this and am really close to buying it, but because this is my first time I don't want to screw up so I have a bit of questions:

    1. I have a server with a BUNCH of mods using forge, such as Pixelmon and Thaumcraft. If I rent this host, will I be able to edit what mods I want on my server and the config files, etc. as if it were a folder on my computer (or something similar)?

    2. Are there any more promo codes? :)

    3. I live in the East Coast, and this seems to be in Dallas, Texas. Is there going to be severe lag?

    4. If I rent the 1GB version, and I am not satisfied, or if I want to downgrade OR upgrade, can I get a refund? If so, what's the limit?

    5. Also, regarding the world, if I am 1 day late in payment or so, according to a post here, it gets deleted right away? I won't even have the backup files? Is there like a way to pay automatically then each month (that I can cancel if need be) then?

    6. My server, I think, uses approximately 800MB with 2 people on. Do you think 1GB will suffice?

    Thanks!

    1: Yes, we support any mod pack you want, custom or pre made, so it will run.
    2. Not at the moment.
    3. You will not notice a difference really. You can try our test server IP: test.prominecrafthost.com
    4. You can upgrade or downgrade anytime you want, and there is a 3 day limit on refunds after order is placed.
    5. Your files are completed removed form our system after 13 days of no payment. If you pay with a CreditCard it can be charged automatically.
    6. Yes, that should work fine since it's less than what your server uses.
    Quote from minebrain

    Hey prominecrafthost i would like to know how to get/find the promo codes?

    No, not at the moment.
    Posted in: Minecraft Server Hosting
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    posted a message on Modpack Server Hosting
    Quote from ActiveGamerz

    Hey guys! I need a hosting company that allows Modpacks (i.e: Tekkit, Hexxit, Attack of The B-Team, etc) (via Technic Launcher and such). Lemme know if you have any suggestions/recommendations!

    Hi,

    We support any mod pack you would like to run on our servers. Also, we even have many modpacks available for one click install so you don't have to upload any files yourself.

    Generally we recommend getting our 1GB plan ($9.99 US and $10.97 EU) if you are going to be running modpacks such as you mentioned.

    For list of all of our features stop by our site at https://www.prominecrafthost.com

    Thanks!
    Posted in: Hosting Requests
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    posted a message on Seeking FTB Server
    Quote from Inerney

    Hello,

    I am looking for a server that can handle FTB. I have been with 7 Hosts in the past year and out of them all, only one could handle what they advertised (but they went out of business).

    I don't understand why it is so difficult to find a server that could support 2 people playing FTB. I have tried a range of server sizes from 4 to 8 gigs, all have claimed they support FTB however server lag and server crashes have ensued upon exploring our newly created worlds. Here is a list of what I am looking for:
    • A server that can support 5 people playing a stripped down version of FTB Direwolf20's mod pack (at MAX, Direwolf has 145+ mods and we stripped ours down to 130)
    • supports said 5 people exploring their world in FTB without causing severe lag, crashes or being kicked from the server
    • server that allows us to add mods that we choose to play even if they are not included in the FTB Mod Pack we start the server with
    • server host that is willing to recitfy issues instead of just blaming the customer
    • prefer McAdmin or anything other than multicraft
    • a server that doesn't cost two legs, an arm and one eye for their services
    • MUST HAVE an East Cost server
    Any advice in selecting a new home would be appreciated, as well as recommended server size and whether or not switching from a shared host to a vps would be beneficial (and if so how hard would it be to set a vps up).

    Thank you in advance for your assistance!

    Inerney


    Hello,

    I think we can offer you what you are looking for:
    - We have many customers that are running FTB Direwolf20 modpack with all default mods installed and it runs nice and smooth.
    - You can definitely have 5 players playing with no issues
    - We can help you troubleshoot if you experience issues or lag, and we are good at it too
    - Unfortunately we do use Multicraft, but you get full FTP access and if you have any issues at all with it I am sure we can help you out
    - Our prices are very competitive starting at $5.99 for 512MB and $9.99 per 1GB of RAM after that.
    - We have an East Coast location (Buffalo, NY)

    You can see full list of our features on our site at https://www.prominecrafthost.com/

    If you have any questions at all feel free to stop by our site and shoot us an email, or simply reply to us in this thread.

    Thanks!
    Posted in: Hosting Requests
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    posted a message on BisectHosting.com | 50% Off for new clients | US + EU + Australia locations | Dedicated IPs and Free Modpack Installations
    Quote from 101wi

    This is the best host I have ever been with I got my server right away no one week wait thats just the beginning. I've never had down time that I've noticed at least and the times I have had to contact support is for help installing something. I never have had any lag with all 30 players on on my 30 player plan no block lag ect rating 5 stars. Note: I have been with creeperhost and other really popular hosts this make the famous hosts look stupid

    Thank you for your review.

    Quote from Xydonus

    I'm quite experienced when it comes to minecraft hosts and so far the only one I can say that I've had no problems with is Fragnet. Only issue with them is that they are a bit pricey, so I was looking for a cheaper alternative. That's when ProMinecraftHosting caught my eye...

    Was keen to signing up with these but was quite hesitant due to the lack of reviews in quantity compared to some of the other well known hosts out there, so I decided to request a trial from them which is a service that they advertise and offer, apparently. My initial request was denied based on non-availability, which was fine. I was told to try again tomorrow, which I did.

    However, after trying again, I ended up with getting no response from them at all. A day goes by and they close the ticket, hmm... Not a good first impression. My suspicion is that low priority is given to 'potential' customers rather than paying customers, which is fair enough in some ways but if your going to offer a service only to back-pedal on it, then you might as well remove the service your offering.

    I decided to not bother now considering the poor approach by Pro's customer support and have signed up with a different host.

    Thank you for your review. Can you please PM me the email address you used to request a server trial the second time so I can see what happened? We never not reply to trial tickets, we rather tell you we don't have one available at the moment then completely ignore you.

    Thanks.
    Posted in: Minecraft Server Hosting
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    posted a message on BisectHosting.com | MC:PE Hosting | Trusted and Experienced |
    Quote from Appleman727

    Question: I see the plugins but how do we add them?

    You need to get them from here: http://www.pocketmine.net/ and upload them using FTP.

    MCPE plugins are different than regular MC.
    Posted in: Minecraft Server Hosting
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    posted a message on BisectHosting.com | MC:PE Hosting | Trusted and Experienced |
    Quote from Thobot_Star

    How can i use this? Whats the website link?

    You can get it here: https://www.prominecrafthost.com/mcpe.html
    Posted in: Minecraft Server Hosting
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    posted a message on BisectHosting.com | 50% Off for new clients | US + EU + Australia locations | Dedicated IPs and Free Modpack Installations
    Quote from gganno

    I am very happy with this server hosting company I would have to agree with X_angelz_X the support and attitude is not great. It normally takes them anywhere from 5 minutes - 3 hours for them to reply to a support ticket and its normaly replied to with a stupid non-helpful question. Other wise the actual server is good and overall i give them a 8/10.

    The "stupid non-helpful" questions need to be answered so we can help you troubleshoot.

    Thanks for the review.
    Posted in: Minecraft Server Hosting
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    posted a message on BisectHosting.com | 50% Off for new clients | US + EU + Australia locations | Dedicated IPs and Free Modpack Installations
    Quote from aJavaProgrammer

    Time for my second vouch, keep reading for some feedback:

    Been about 2 months -- Having a great experience with these guys. No lag. They've had a few DDOS' but they've recovered within less than 30 minutes to 1 minute in most times. (There have only been 3 ddos' in 2 months), out of which non of them have been for more than 25-30ish mins).



    My feedback:
    - Please let us MultiCraft users see the RAM usage and CPU usage, I'm a person who is into garbage collection, and ways to optimise the server to reduce lag, so everyone can play. So I would LOVE to have that feature.

    Thank you for your review! As far as RAM and CPU meters, they are not very accurate in the panel (especially the CPU) meter and from our experience it causes more confusion than the good it provides.

    Quote from Gypsy6

    PMH
    Is the real deal



    After navigating the endless droves of sub-par minecraft hosts I finally hit the jackpot!


    In the current climate of lager than life claims and empty promises these guys deliver! Many hosts prey on the uninitiated to feed them money all the while offering services that are lacking in support, honesty, technical knowledge and passion for our beloved game... These guys are different.

    After having many poor hosting experiences they decided to start their own hosting company! I would rather have fellow gamers from our Minecraft community host me than some faceless mega conglomerate or some kid on his fathers mega machine!

    They are professional! Even the most seasoned server owner needs a hand at times. These guys know what to do in the event of a problem and quickly work to a resolution politely and without hubris. Their knowledge base and understanding is second to none!

    Honesty goes a mile with me! After I signed up with them Multicraft went down. I notified the PMH support and they quickly responded. They let me know it was a DDOS attack! They went after the attackers and got the issue resolved in a short period of time! I know few hosts who would tell a user about a ddos attack let alone work to resolve the issue so quickly!

    It stands to reason... If you don't want bad service, stop using bad hosts. Fight back against the mega corporations and high prices by supporting a host who really has the common gamer in mind!


    PMH is simply the best in Minecraft hosting.. And it shows...

    Thank you for your review! :)


    Quote from Metamorphic_Fish

    This is the best host I have used, the ticket response times are within minutes usually!

    Thank you!

    Quote from pacmanlikespie

    Its been over a month since I've bought my first server from them, and it's been great. I recently experienced a 2 hour DDOS and they got it fixed in a short time. Great job guys!

    Thank you, we do what we can to help.

    Quote from lukerock7

    This is an awesome minecraft hosting company you should use them! I use them and they are SUPER HELPFUL and THIS IS EASY TO USE!!!!! :D

    Thanks!

    Quote from Halt_the_Ranger

    Do you support Voltz with MCPC+ installed?

    We do not have Voltz already with MCPC+, but we do have both Votlz and MCPC+ builds available in the panel, so you can install Voltz, then switch to MCPC+

    Quote from X_angelz_X

    My review of " ProMinecraftHost

    Support:
    5/10

    I give them a 5/10 for their support, wait times is not a problem, but the way they answer their
    tickets with short length, dumb questions. Half of the time, they make the customer wait longer
    than what they should to get everything fixed / assisted with.

    Knowledge:
    8/10

    I give them the highest rating here because they know how and what to do with minecraft server,
    yep they don't have full head on support for everything.

    Attitude:
    2/10

    Their attitude inside of tickets makes me feel as if they don't care whatsoever about us, they sound like
    they don't want to be there, and don't want to do anything.

    Going that extra mile:
    1/10

    Only 3 day refunds to new customers alone? While every other places offers at least a 7 day refund and
    money back guarantee to all customers. Also, for dedicated servers, they delete ALL of your date if you are
    one single day late on making the payment for your dedi, they don't even back it up for you and say " Here's your
    files " I mean seriously?

    Also, the fact that if you were to move to a dedi and they take 48 hours to setup the dedi, and another 48 hours to
    transfer all the files without asking stupid questions, and you have to pay your bill the first 24 hours in, they don't even
    give you a refund on the shared hosting, they make you pay it or the files are deleted.

    Personally, I will never use your services again. Goodluck on getting customers, and have a wonderful day.

    Thank you for your review. Although it just mostly sounds like you are not satisfies with our cancellation and refund policies. We are aware that other hosts might have longer refund policies, but that does not mean that we have to do the same, we do what we feel is the best for our company.

    As far as cancellation is is clearly stated that files will be removed if no payment is received for dedicated servers. We send out invoices two weeks before they are due, then you also get a reminder closer to the due date. Also, with dedicated servers we remind you a few days before via a support ticket.

    Thanks for your review, I hope you find a company that can satisfy you.
    Posted in: Minecraft Server Hosting
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    posted a message on BisectHosting.com | MC:PE Hosting | Trusted and Experienced |
    Quote from Robobadger

    Is it a per month sort of thing an does it allow plugins??

    Yes, it's per month, and you can get plugins here: http://forums.pocketmine.net/index.php?plugins/
    Posted in: Minecraft Server Hosting
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    posted a message on BisectHosting.com | 50% Off for new clients | US + EU + Australia locations | Dedicated IPs and Free Modpack Installations
    Quote from pacmanlikespie

    Hi again, I just tried logging in to my control panel and it says invalid username or password. I typed in the right login credentials. Help me!

    Hi,

    Please make a support ticket so we know which server you are referring to.

    Thank you.
    Posted in: Minecraft Server Hosting
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