Minecraft Forums

Quote from WilliamNexell

No. It's an older account, and I specifically said in the OP that I also tried my email just in case; neither of them worked. I also contacted customer support, and they didn't tell me anything useful. They just went off about how I need my transaction ID to change my email or password when I haven't bought the game and don't need to change my email.

I was able to log in today though. It seems like the site had my IP locked for some reason, but I never got a message saying I had put in too many passwords and don't remember putting a lot in until after it didn't work. It's fine anyway; hopefully I won't run into this again.

Update: I tried clearing the cache as well as using a different browser; it didn't work. However, I could log in fine with the launcher using the same password that the website is telling me is wrong.

I have been unable to log into any of my Minecraft or Mojang accounts. I've tried using my email and my username, both paired with all of the passwords I've used. None of them are working. First, I reset my password through Minecraft; I immediately went to go use it: no dice. Then, I reset the password through Mojang; I immediately went to go use it: no dice. Every single time, it tells me that my username or password is wrong when I know for a fact that it is not.

Is there a known problem with the login right now for other users, or is this just an issue that I'm having? Is there an easy way to fix it?