I have been through 3 different hosting sites that have problems and terrible customer service. I thought i was DOOMED to host a server until I found this site. Let me emphasize this, THIS IS THE BEST MINECRAFT SERVER HOSTING SITE OUT THERE!!
Sure you can pay $10 a month else where, but do you get any customer service or anything besides some tech savvy program that you must know how to use? No.
When you buy a server from these guys you not only get the absolute best customer service, you also get a fast reliable server, fast setup and very efficient tech help.
I was reluctant after trying three times on three different hosting sites. I'm glad i talked myself into buying a server from these guys. I'm literally blown away by how fast and efficient they setup my server and even helped me install plugins for bukkit. Never once did I get attitude or a "no" for an answer, these guys simply are amazing.
In conclusion, I know I checked out these forums to see if anyone had reviews about sites, and I wanted to help others looking. Do not look around, BUY from these guys, You will NOT regret it!
Value = 9/10
Setup = 10/10
Customer Service = 10/10
Server = 10/10
Speed = 10/10