Every time I try to launch Minecraft, I get an error (I've tried using 1.14 and 1.13, same results either way). I'm not remotely tech savvy so was hoping someone could help me figure out what's going on. The following is the crash report from one of my 1.14 attempts.
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffea1ac3944, pid=14088, tid=10136
#
# JRE version: Java(TM) SE Runtime Environment (8.0_51-b16) (build 1.8.0_51-b16)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.51-b03 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig9icd64.dll+0x23944]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x00000000031a2800): JavaThread "Client thread" [_thread_in_native, id=10136, stack(0x0000000002fd0000,0x00000000030d0000)]
RAX=0x00007ffea283e9a0 is an unknown value
RBX=0x00007ffea1ad4f60 is an unknown value
RCX=0x0000000000000000 is an unknown value
RDX=0x0000000001370000 is an unknown value
RSP=0x00000000030ce7c0 is pointing into the stack for thread: 0x00000000031a2800
RBP=0x00000000030ce869 is pointing into the stack for thread: 0x00000000031a2800
RSI=0x000000002e6b0310 is an unknown value
RDI=0x0000000001427490 is an unknown value
R8 =0x0000000001341140 is an unknown value
R9 =0x0000000000008000 is an unknown value
R10=0x00000000ffffffff is pointing into object: 0x00000000ffffffe8
[I
- klass: {type array int}
- length: 2
R11=0x00000000030ce6c0 is pointing into the stack for thread: 0x00000000031a2800
R12=0x0000000000000000 is an unknown value
R13=0x000000000142d450 is an unknown value
R14=0x00000000400001c0 is an unknown value
R15=0x000000002e72c820 is an unknown value
Stack: [0x0000000002fd0000,0x00000000030d0000], sp=0x00000000030ce7c0, free space=1017k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ig9icd64.dll+0x23944]
C [ig9icd64.dll+0x1cf55]
C [ig9icd64.dll+0x1d2d4]
C [ig9icd64.dll+0x1be68]
C [ig9icd64.dll+0xe896]
C [opengl32.dll+0x2a888]
C [ig9icd64.dll+0xdf2c]
C [ig9icd64.dll+0xe23b]
C [opengl32.dll+0x42e9b]
C [gdi32full.dll+0x74ffe]
C 0x00000000032b5ed4
VM Mutex/Monitor currently owned by a thread: None
Heap:
garbage-first heap total 2097152K, used 500613K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 11 young (360448K), 1 survivors (32768K)
Metaspace used 44824K, capacity 47848K, committed 48000K, reserved 1089536K
class space used 6129K, capacity 6977K, committed 7040K, reserved 1048576K
Heap Regions: (Y=young(eden), SU=young(survivor), HS=humongous(starts), HC=humongous(continues), CS=collection set, F=free, TS=gc time stamp, PTAMS=previous top-at-mark-start, NTAMS=next top-at-mark-start)
AC 0 O TS 1 PTAMS 0x00000000815d9200 NTAMS 0x00000000815d9200 space 32768K, 100% used [0x0000000080000000, 0x0000000082000000)
AC 0 O TS 0 PTAMS 0x0000000084000000 NTAMS 0x0000000084000000 space 32768K, 100% used [0x0000000082000000, 0x0000000084000000)
AC 0 O TS 0 PTAMS 0x0000000086000000 NTAMS 0x0000000086000000 space 32768K, 100% used [0x0000000084000000, 0x0000000086000000)
AC 0 O TS 33 PTAMS 0x0000000086000000 NTAMS 0x0000000086000000 space 32768K, 100% used [0x0000000086000000, 0x0000000088000000)
AC 0 O TS 85 PTAMS 0x0000000088000000 NTAMS 0x0000000088000000 space 32768K, 83% used [0x0000000088000000, 0x000000008a000000)
AC 0 F TS 0 PTAMS 0x000000008a000000 NTAMS 0x000000008a000000 space 32768K, 0% used [0x000000008a000000, 0x000000008c000000)
AC 0 O TS 0 PTAMS 0x000000008e000000 NTAMS 0x000000008e000000 space 32768K, 100% used [0x000000008c000000, 0x000000008e000000)
AC 0 F TS 0 PTAMS 0x000000008e000000 NTAMS 0x000000008e000000 space 32768K, 0% used [0x000000008e000000, 0x0000000090000000)
AC 0 F TS 0 PTAMS 0x0000000090000000 NTAMS 0x0000000090000000 space 32768K, 0% used [0x0000000090000000, 0x0000000092000000)
AC 0 F TS 0 PTAMS 0x0000000092000000 NTAMS 0x0000000092000000 space 32768K, 0% used [0x0000000092000000, 0x0000000094000000)
AC 0 F TS 0 PTAMS 0x0000000094000000 NTAMS 0x0000000094000000 space 32768K, 0% used [0x0000000094000000, 0x0000000096000000)
AC 0 F TS 0 PTAMS 0x0000000096000000 NTAMS 0x0000000096000000 space 32768K, 0% used [0x0000000096000000, 0x0000000098000000)
AC 0 F TS 0 PTAMS 0x0000000098000000 NTAMS 0x0000000098000000 space 32768K, 0% used [0x0000000098000000, 0x000000009a000000)
AC 0 F TS 0 PTAMS 0x000000009a000000 NTAMS 0x000000009a000000 space 32768K, 0% used [0x000000009a000000, 0x000000009c000000)
AC 0 F TS 0 PTAMS 0x000000009c000000 NTAMS 0x000000009c000000 space 32768K, 0% used [0x000000009c000000, 0x000000009e000000)
AC 0 F TS 0 PTAMS 0x000000009e000000 NTAMS 0x000000009e000000 space 32768K, 0% used [0x000000009e000000, 0x00000000a0000000)
AC 0 F TS 0 PTAMS 0x00000000a0000000 NTAMS 0x00000000a0000000 space 32768K, 0% used [0x00000000a0000000, 0x00000000a2000000)
AC 0 F TS 0 PTAMS 0x00000000a2000000 NTAMS 0x00000000a2000000 space 32768K, 0% used [0x00000000a2000000, 0x00000000a4000000)
AC 0 F TS 0 PTAMS 0x00000000a4000000 NTAMS 0x00000000a4000000 space 32768K, 0% used [0x00000000a4000000, 0x00000000a6000000)
AC 0 F TS 0 PTAMS 0x00000000a6000000 NTAMS 0x00000000a6000000 space 32768K, 0% used [0x00000000a6000000, 0x00000000a8000000)
AC 0 F TS 1 PTAMS 0x00000000a8000000 NTAMS 0x00000000a8000000 space 32768K, 0% used [0x00000000a8000000, 0x00000000aa000000)
AC 0 F TS 0 PTAMS 0x00000000aa000000 NTAMS 0x00000000aa000000 space 32768K, 0% used [0x00000000aa000000, 0x00000000ac000000)
AC 0 F TS 25 PTAMS 0x00000000ac000000 NTAMS 0x00000000ac000000 space 32768K, 0% used [0x00000000ac000000, 0x00000000ae000000)
AC 0 F TS 0 PTAMS 0x00000000ae000000 NTAMS 0x00000000ae000000 space 32768K, 0% used [0x00000000ae000000, 0x00000000b0000000)
AC 0 F TS 1 PTAMS 0x00000000b0000000 NTAMS 0x00000000b0000000 space 32768K, 0% used [0x00000000b0000000, 0x00000000b2000000)
AC 0 F TS 51 PTAMS 0x00000000b2000000 NTAMS 0x00000000b2000000 space 32768K, 0% used [0x00000000b2000000, 0x00000000b4000000)
AC 0 F TS 53 PTAMS 0x00000000b4000000 NTAMS 0x00000000b4000000 space 32768K, 0% used [0x00000000b4000000, 0x00000000b6000000)
AC 0 F TS 1 PTAMS 0x00000000b6000000 NTAMS 0x00000000b6000000 space 32768K, 0% used [0x00000000b6000000, 0x00000000b8000000)
AC 0 F TS 1 PTAMS 0x00000000b8000000 NTAMS 0x00000000b8000000 space 32768K, 0% used [0x00000000b8000000, 0x00000000ba000000)
AC 0 F TS 1 PTAMS 0x00000000ba000000 NTAMS 0x00000000ba000000 space 32768K, 0% used [0x00000000ba000000, 0x00000000bc000000)
AC 0 F TS 1 PTAMS 0x00000000bc000000 NTAMS 0x00000000bc000000 space 32768K, 0% used [0x00000000bc000000, 0x00000000be000000)
AC 0 F TS 1 PTAMS 0x00000000be000000 NTAMS 0x00000000be000000 space 32768K, 0% used [0x00000000be000000, 0x00000000c0000000)
AC 0 F TS 5 PTAMS 0x00000000c0000000 NTAMS 0x00000000c0000000 space 32768K, 0% used [0x00000000c0000000, 0x00000000c2000000)
AC 0 F TS 65 PTAMS 0x00000000c2000000 NTAMS 0x00000000c2000000 space 32768K, 0% used [0x00000000c2000000, 0x00000000c4000000)
AC 0 F TS 3 PTAMS 0x00000000c4000000 NTAMS 0x00000000c4000000 space 32768K, 0% used [0x00000000c4000000, 0x00000000c6000000)
AC 0 F TS 3 PTAMS 0x00000000c6000000 NTAMS 0x00000000c6000000 space 32768K, 0% used [0x00000000c6000000, 0x00000000c8000000)
AC 0 F TS 7 PTAMS 0x00000000c8000000 NTAMS 0x00000000c8000000 space 32768K, 0% used [0x00000000c8000000, 0x00000000ca000000)
AC 0 F TS 3 PTAMS 0x00000000ca000000 NTAMS 0x00000000ca000000 space 32768K, 0% used [0x00000000ca000000, 0x00000000cc000000)
AC 0 F TS 3 PTAMS 0x00000000cc000000 NTAMS 0x00000000cc000000 space 32768K, 0% used [0x00000000cc000000, 0x00000000ce000000)
AC 0 F TS 9 PTAMS 0x00000000ce000000 NTAMS 0x00000000ce000000 space 32768K, 0% used [0x00000000ce000000, 0x00000000d0000000)
AC 0 F TS 5 PTAMS 0x00000000d0000000 NTAMS 0x00000000d0000000 space 32768K, 0% used [0x00000000d0000000, 0x00000000d2000000)
AC 0 F TS 5 PTAMS 0x00000000d2000000 NTAMS 0x00000000d2000000 space 32768K, 0% used [0x00000000d2000000, 0x00000000d4000000)
AC 0 F TS 19 PTAMS 0x00000000d4000000 NTAMS 0x00000000d4000000 space 32768K, 0% used [0x00000000d4000000, 0x00000000d6000000)
AC 0 F TS 23 PTAMS 0x00000000d6000000 NTAMS 0x00000000d6000000 space 32768K, 0% used [0x00000000d6000000, 0x00000000d8000000)
AC 0 F TS 17 PTAMS 0x00000000d8000000 NTAMS 0x00000000d8000000 space 32768K, 0% used [0x00000000d8000000, 0x00000000da000000)
AC 0 F TS 21 PTAMS 0x00000000da000000 NTAMS 0x00000000da000000 space 32768K, 0% used [0x00000000da000000, 0x00000000dc000000)
AC 0 F TS 7 PTAMS 0x00000000dc000000 NTAMS 0x00000000dc000000 space 32768K, 0% used [0x00000000dc000000, 0x00000000de000000)
AC 0 F TS 27 PTAMS 0x00000000de000000 NTAMS 0x00000000de000000 space 32768K, 0% used [0x00000000de000000, 0x00000000e0000000)
AC 0 F TS 31 PTAMS 0x00000000e0000000 NTAMS 0x00000000e0000000 space 32768K, 0% used [0x00000000e0000000, 0x00000000e2000000)
AC 0 F TS 29 PTAMS 0x00000000e2000000 NTAMS 0x00000000e2000000 space 32768K, 0% used [0x00000000e2000000, 0x00000000e4000000)
AC 0 F TS 33 PTAMS 0x00000000e4000000 NTAMS 0x00000000e4000000 space 32768K, 0% used [0x00000000e4000000, 0x00000000e6000000)
AC 0 S CS TS 85 PTAMS 0x00000000e6000000 NTAMS 0x00000000e6000000 space 32768K, 44% used [0x00000000e6000000, 0x00000000e8000000)
AC 0 F TS 83 PTAMS 0x00000000e8000000 NTAMS 0x00000000e8000000 space 32768K, 0% used [0x00000000e8000000, 0x00000000ea000000)
AC 0 F TS 11 PTAMS 0x00000000ea000000 NTAMS 0x00000000ea000000 space 32768K, 0% used [0x00000000ea000000, 0x00000000ec000000)
AC 0 E TS 11 PTAMS 0x00000000ec000000 NTAMS 0x00000000ec000000 space 32768K, 23% used [0x00000000ec000000, 0x00000000ee000000)
AC 0 E CS TS 23 PTAMS 0x00000000ee000000 NTAMS 0x00000000ee000000 space 32768K, 100% used [0x00000000ee000000, 0x00000000f0000000)
AC 0 E CS TS 23 PTAMS 0x00000000f0000000 NTAMS 0x00000000f0000000 space 32768K, 100% used [0x00000000f0000000, 0x00000000f2000000)
AC 0 E CS TS 25 PTAMS 0x00000000f2000000 NTAMS 0x00000000f2000000 space 32768K, 100% used [0x00000000f2000000, 0x00000000f4000000)
AC 0 E CS TS 25 PTAMS 0x00000000f4000000 NTAMS 0x00000000f4000000 space 32768K, 100% used [0x00000000f4000000, 0x00000000f6000000)
AC 0 E CS TS 27 PTAMS 0x00000000f6000000 NTAMS 0x00000000f6000000 space 32768K, 100% used [0x00000000f6000000, 0x00000000f8000000)
AC 0 E CS TS 29 PTAMS 0x00000000f8000000 NTAMS 0x00000000f8000000 space 32768K, 100% used [0x00000000f8000000, 0x00000000fa000000)
AC 0 E CS TS 31 PTAMS 0x00000000fa000000 NTAMS 0x00000000fa000000 space 32768K, 100% used [0x00000000fa000000, 0x00000000fc000000)
AC 0 E CS TS 33 PTAMS 0x00000000fc000000 NTAMS 0x00000000fc000000 space 32768K, 100% used [0x00000000fc000000, 0x00000000fe000000)
AC 0 E CS TS 35 PTAMS 0x00000000fe000000 NTAMS 0x00000000fe000000 space 32768K, 100% used [0x00000000fe000000, 0x0000000100000000)
GC Heap History (10 events):
Event: 144.654 GC heap before
{Heap before GC invocations=63 (full 0):
garbage-first heap total 2097152K, used 556579K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 12 young (393216K), 1 survivors (32768K)
Metaspace used 40246K, capacity 42852K, committed 43136K, reserved 1085440K
class space used 5464K, capacity 6233K, committed 6272K, reserved 1048576K
Event: 147.041 GC heap after
Heap after GC invocations=64 (full 0):
garbage-first heap total 2097152K, used 198189K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 1 young (32768K), 1 survivors (32768K)
Metaspace used 40246K, capacity 42852K, committed 43136K, reserved 1085440K
class space used 5464K, capacity 6233K, committed 6272K, reserved 1048576K
}
Event: 151.427 GC heap before
{Heap before GC invocations=64 (full 0):
garbage-first heap total 2097152K, used 558637K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 12 young (393216K), 1 survivors (32768K)
Metaspace used 40251K, capacity 42858K, committed 43136K, reserved 1085440K
class space used 5466K, capacity 6234K, committed 6272K, reserved 1048576K
Event: 151.445 GC heap after
Heap after GC invocations=65 (full 0):
garbage-first heap total 2097152K, used 201854K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 1 young (32768K), 1 survivors (32768K)
Metaspace used 40251K, capacity 42858K, committed 43136K, reserved 1085440K
class space used 5466K, capacity 6234K, committed 6272K, reserved 1048576K
}
Event: 153.483 GC heap before
{Heap before GC invocations=65 (full 0):
garbage-first heap total 2097152K, used 562302K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 12 young (393216K), 1 survivors (32768K)
Metaspace used 40251K, capacity 42858K, committed 43136K, reserved 1085440K
class space used 5466K, capacity 6234K, committed 6272K, reserved 1048576K
Event: 153.506 GC heap after
Heap after GC invocations=66 (full 0):
garbage-first heap total 2097152K, used 203869K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 1 young (32768K), 1 survivors (32768K)
Metaspace used 40251K, capacity 42858K, committed 43136K, reserved 1085440K
class space used 5466K, capacity 6234K, committed 6272K, reserved 1048576K
}
Event: 154.365 GC heap before
{Heap before GC invocations=66 (full 0):
garbage-first heap total 2097152K, used 564317K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 12 young (393216K), 1 survivors (32768K)
Metaspace used 40251K, capacity 42858K, committed 43136K, reserved 1085440K
class space used 5466K, capacity 6234K, committed 6272K, reserved 1048576K
Event: 154.386 GC heap after
Heap after GC invocations=67 (full 0):
garbage-first heap total 2097152K, used 208716K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 1 young (32768K), 1 survivors (32768K)
Metaspace used 40251K, capacity 42858K, committed 43136K, reserved 1085440K
class space used 5466K, capacity 6234K, committed 6272K, reserved 1048576K
}
Event: 155.583 GC heap before
{Heap before GC invocations=67 (full 0):
garbage-first heap total 2097152K, used 569164K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 12 young (393216K), 1 survivors (32768K)
Metaspace used 40251K, capacity 42858K, committed 43136K, reserved 1085440K
class space used 5466K, capacity 6234K, committed 6272K, reserved 1048576K
Event: 155.718 GC heap after
Heap after GC invocations=68 (full 0):
garbage-first heap total 2097152K, used 205701K [0x0000000080000000, 0x0000000082000200, 0x0000000100000000)
region size 32768K, 1 young (32768K), 1 survivors (32768K)
Metaspace used 40251K, capacity 42858K, committed 43136K, reserved 1085440K
class space used 5466K, capacity 6234K, committed 6272K, reserved 1048576K
}
vm_info: Java HotSpot(TM) 64-Bit Server VM (25.51-b03) for windows-amd64 JRE (1.8.0_51-b16), built on Jun 8 2015 18:03:07 by "java_re" with MS VC++ 10.0 (VS2010)
time: Sun May 12 15:19:32 2019
elapsed time: 206 seconds (0d 0h 3m 26s)
Say something silly, Laugh 'til it hurts, Take a risk, Sing out loud, Rock the boat, Shake things up, Flirt with disaster, Buy something frivolous, Color outside the lines, Cause a scene, Order dessert, Make waves, Get carried away, Have a great day!
------------------
System Information
------------------
Time of this report: 5/12/2019, 21:06:11
Machine name: DESKTOP-5BFG05P
Machine Id: {21F45147-6AE9-43A8-9BCA-92575CCD9E83}
Operating System: Windows 10 Home 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 13-5378
BIOS: 1.25.0 (type: UEFI)
Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz (4 CPUs), ~2.7GHz
Memory: 8192MB RAM
Available OS Memory: 8062MB RAM
Page File: 10148MB used, 5849MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17763.0001 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,10.00.17763.0001
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,10.00.17763.0001
WDM Streaming Capture Devices:
Integrated Webcam,0x00200000,1,2,ksproxy.ax,10.00.17763.0001
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,10.00.17763.0001
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,10.00.17763.0001
,0x00000000,0,0,,
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,10.00.17763.0001
,0x00000000,0,0,,
,0x00200000,1,1,,
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.17763.0001
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.17763.0001
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.17763.0001
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.17763.0001
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,10.00.17763.0001
Video Capture Sources:
Integrated Webcam,0x00200000,1,2,ksproxy.ax,10.00.17763.0001
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,10.00.17763.0001
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,10.00.17763.0001
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,10.00.17763.0001
--------------------------------------------
Media Foundation Enabled Hardware Categories
--------------------------------------------
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\HardwareMFT]
EnableEncoders = 1
EnableDecoders = 1
-------------------------------------
Media Foundation Byte Stream Handlers
-------------------------------------
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\ByteStreamHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
<file ext. or MIME type>, <handler CLSID>, <brief description>[, Preferred]
--------------------------------
Media Foundation Scheme Handlers
--------------------------------
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\SchemeHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
---------------
Diagnostics
---------------
Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0
Event Name: AppHangTransient
Response: Not available
Cab Id: 0
Did you update your drivers as Tails1 suggested? Your DxDiag log shows that you're using a driver which is about a year old. Try manually downloading the latest one here.
Alright, I've figured out what's going on. Intel's assistant says my graphics driver is up to date because the driver is customized by the manufacturer (Dell). I went to Dell's website, and the most recent graphics driver available for my computer is apparently from September of 2017. Basically, my computer is ancient, and this has become a problem for Dell rather than Minecraft. Thanks anyway!
Update Intel drivers.
What driver exactly? Intel's assistant says that all of my drivers are up to date.
Post your DxDiag log here. http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
Here it is.
Does anyone have any insights? I still can't play the game.
Did you update your drivers as Tails1 suggested? Your DxDiag log shows that you're using a driver which is about a year old. Try manually downloading the latest one here.
Mapping and Modding rules | Global rules
Alright, I've figured out what's going on. Intel's assistant says my graphics driver is up to date because the driver is customized by the manufacturer (Dell). I went to Dell's website, and the most recent graphics driver available for my computer is apparently from September of 2017. Basically, my computer is ancient, and this has become a problem for Dell rather than Minecraft. Thanks anyway!