Purchased Minecraft from the windows app store. After purchasing I cannot get it to update from 1.8 to recent versions. Also confusion with the Java version too as I just found out you cannot install mods FTB and the like on the windows 10 version. Why does there need to be two separate ones??
So, in the microSHAFT account page, I cannot even setup a refund. In the Mojang page, it does not recognise I have the game. In the Minecraft.net page, it also does not recognise I have the game and so far I have not managed to play the sodding game as its a demo and locked to demo.
So, I want the game yes, I would like it swapped to Java, or refund so Ill then get the Java version.
Hey,
Purchased Minecraft from the windows app store. After purchasing I cannot get it to update from 1.8 to recent versions. Also confusion with the Java version too as I just found out you cannot install mods FTB and the like on the windows 10 version. Why does there need to be two separate ones??
So, in the microSHAFT account page, I cannot even setup a refund. In the Mojang page, it does not recognise I have the game. In the Minecraft.net page, it also does not recognise I have the game and so far I have not managed to play the sodding game as its a demo and locked to demo.
So, I want the game yes, I would like it swapped to Java, or refund so Ill then get the Java version.
Any help?
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ModeratorThis is Mojang's refund policy: https://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
No one here can do anything about accounts, this forum is not affiliated with Mojang or microsoft