Minecraft Forums

Whenever I attempt to load in to the game I see this message. I have scoured the internet for so long and tried every fix (Turning of proxy servers, rolling back video drivers, updating my drivers, updating my java). I'm at a loss for words and need someone to assist me.

Specs: AMD Radeon R9 M275X and Intel(R) HD Graphics 530 and an Intel I7 processor along with Windows 64 bit. I need whatever help I can get here.

See https://www.reddit.com/r/Minecraft/wiki/updateaquaticfaq

I attempted to use that reddit thread but couldn't find any use out of it. I'm using Java 8 version 191 currently, as well as I've attempted to use every hotfix the thread mentioned.

Post a hjt log https://www.minecraftforum.net/forums/support/java-edition-support/2425225-how-to-get-a-hijackthis-hjt-report

What do I post after I receive the log?

Running processes:
C:\Program Files (x86)\PremierOpinion\pmropn.exe
C:\WINDOWS\SysWOW64\cmd.exe
C:\WINDOWS\SysWOW64\cmd.exe
C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Lenovo\PowerDVD12\PDVD12Serv.exe
C:\Program Files (x86)\Lenovo\Lenovo Photo Master\PhotoMasterWorker.exe
C:\Program Files\Lenovo\Lenovo Solution Center\LSCNotify.exe
C:\Users\alexs\Downloads\HijackThis.exe
C:\Program Files (x86)\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.CompanionApp.exe
C:\Program Files (x86)\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.Device.exe
C:\Users\alexs\AppData\Local\Discord\app-0.0.301\Discord.exe
C:\Users\alexs\AppData\Local\Discord\app-0.0.301\Discord.exe
C:\WINDOWS\SysWOW64\backgroundTaskHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://lenovo15.msn.com/?pc=LCTE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=
O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\root\Office16\OCHelper.dll
O2 - BHO: McAfee WebAdvisor - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files\McAfee\WebAdvisor\win32\IEPlugin.dll
O4 - HKLM\..\Run: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
O4 - HKLM\..\Run: [CORSAIR iCUE Software] "C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE Launcher.exe" --autorun
O4 - HKLM\..\Run: [DSATray] C:\Program Files (x86)\Intel Driver and Support Assistant\DsaTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [Discord] C:\Users\alexs\AppData\Local\Discord\app-0.0.301\Discord.exe
O4 - Startup: Twitch.lnk = C:\Users\alexs\AppData\Roaming\Twitch\Bin\Twitch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIE.dll
O9 - Extra button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\root\Office16\OCHelper.dll
O9 - Extra 'Tools' menuitem: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\root\Office16\OCHelper.dll
O9 - Extra button: McAfee WebAdvisor - {48A61126-9A19-4C50-A214-FF08CB94995C} - C:\Program Files\McAfee\WebAdvisor\win32\IEPlugin.dll
O9 - Extra 'Tools' menuitem: McAfee WebAdvisor - {48A61126-9A19-4C50-A214-FF08CB94995C} - C:\Program Files\McAfee\WebAdvisor\win32\IEPlugin.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\root\Office16\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: mso-minsb-roaming.16 - {83C25742-A9F7-49FB-9138-434302C88D07} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: mso-minsb.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: osf-roaming.16 - {42089D2D-912D-4018-9087-2B87803E93FB} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\root\Office16\MSOSB.DLL
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll (file missing)
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files (x86)\mcafee\msc\mcsniepl.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesCommonX86\Microsoft Shared\Office16\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - AMD - C:\WINDOWS\System32\DriverStore\FileRepository\u0337288.inf_amd64_e18692686066629e\B337205\atiesrxx.exe
O23 - Service: @oem1.inf,%HidMonitor.SvcDisp%;Alps HID Monitor Service (ApHidMonitorService) - Alps Electric Co., Ltd. - C:\Program Files\Apoint2K\HidMonitorSvc.exe
O23 - Service: AMD User Experience Program Launcher (AUEPLauncher) - AMD - C:\Program Files\AMD\Performance Profile Client\AUEPLauncher.exe
O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
O23 - Service: BitRaider Mini-Support Service Stub Loader (BRSptStub) - BitRaider, LLC - C:\ProgramData\BitRaider\BRSptStub.exe
O23 - Service: CCSDK - Lenovo - C:\Program Files (x86)\Lenovo\CCSDK\CCSDK.exe
O23 - Service: ClientAnalyticsService - McAfee, Inc. - C:\Program Files\Common Files\McAfee\ClientAnalytics\Legacy\McClientAnalytics.exe
O23 - Service: Corsair Service (CorsairService) - Corsair Memory, Inc. - C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\Corsair.Service.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b9b9c39e4e2b88eb\IntelCpHeciSvc.exe
O23 - Service: Intel(R) Content Protection HDCP Service (cplspcon) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b9b9c39e4e2b88eb\IntelCpHDCPSvc.exe
O23 - Service: Dolby DAX2 API Service (DAX2API) - Unknown owner - C:\Program Files\Dolby\Dolby DAX2\DAX2_API\DolbyDAX2API.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: Intel(R) Driver & Support Assistant (DSAService) - Intel - C:\Program Files (x86)\Intel Driver and Support Assistant\DSAService.exe
O23 - Service: EasyAntiCheat - EasyAntiCheat Ltd - C:\Program Files (x86)\EasyAntiCheat\EasyAntiCheat.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: Energy Server Service queencreek (ESRV_SVC_QUEENCREEK) - Unknown owner - C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv_svc.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: GDCAgent - Lenovo - C:\Program Files (x86)\Lenovo\GDCAgentSetupRed\GDCAgent.exe
O23 - Service: Google Chrome Elevation Service (GoogleChromeElevationService) - Google Inc. - C:\Program Files (x86)\Google\Chrome\Application\71.0.3578.98\elevation_service.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Hi-Rez Studios Authenticate and Update Service (HiPatchService) - Hi-Rez Studios - C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @oem53.inf,%SERVICE_NAME%;Intel Bluetooth Service (ibtsiva) - Unknown owner - C:\WINDOWS\system32\ibtsiva (file missing)
O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Intel Corporation - C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b9b9c39e4e2b88eb\igfxCUIService.exe
O23 - Service: @oem11.inf,%ImcSvcDisplayName%;System Interface Foundation Service (ImControllerService) - Lenovo Group Ltd. - C:\Program Files\Lenovo\ImController\Service\Lenovo.Modern.ImController.exe
O23 - Service: Intel(R) SUR QC Software Asset Manager (Intel(R) SUR QC SAM) - Intel Corporation - C:\Program Files\Intel\SUR\QUEENCREEK\Updater\bin\IntelSoftwareAssetManagerService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: LSCWinService - Lenovo - C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCWinService.exe
O23 - Service: McAfee WebAdvisor - McAfee, Inc. - C:\Program Files\McAfee\WebAdvisor\ServiceHost.exe
O23 - Service: McAfee AP Service (McAPExe) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\VSCore_18_9\McApExe.exe
O23 - Service: McAfee CSP Service (mccspsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\CSP\3.0.127.0\\McCSPServiceHost.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, LLC - C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
O23 - Service: McAfee Service Controller (mfemms) - McAfee, LLC - C:\Program Files\Common Files\McAfee\SystemCore\mfemms.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\WINDOWS\system32\mfevtps.exe (file missing)
O23 - Service: McAfee Module Core Service (ModuleCoreService) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe
O23 - Service: MRAC Service (mracsvc) - Unknown owner - C:\WINDOWS\System32\mracsvc.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: McAfee PEF Service (PEFService) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\PEF\CORE\PEFService.exe
O23 - Service: @%systemroot%\system32\PerceptionSimulation\PerceptionSimulationService.exe,-101 (perceptionsimulation) - Unknown owner - C:\WINDOWS\system32\PerceptionSimulation\PerceptionSimulationService.exe (file missing)
O23 - Service: PremierOpinion - VoiceFive, Inc. - C:\Program Files (x86)\PremierOpinion\pmservice.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\SecurityHealthAgent.dll,-1002 (SecurityHealthService) - Unknown owner - C:\WINDOWS\system32\SecurityHealthService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\System32\SgrmBroker.exe,-100 (SgrmBroker) - Unknown owner - C:\WINDOWS\system32\SgrmBroker.exe (file missing)
O23 - Service: @firewallapi.dll,-50323 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spectrum.exe,-101 (spectrum) - Unknown owner - C:\WINDOWS\system32\spectrum.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: Intel(R) System Usage Report Service SystemUsageReportSvc_QUEENCREEK (SystemUsageReportSvc_QUEENCREEK) - Unknown owner - C:\Program Files\Intel\SUR\QUEENCREEK\SurSvc.exe
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: User Energy Server Service queencreek (USER_ESRV_SVC_QUEENCREEK) - Unknown owner - C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv_svc.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Zero Configuration Service (ZeroConfigService) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

--
End of file - 15690 bytes

You have malware called "PremierOpinion" installed, remove it.

ADWCleaner is an utility to clean a PC which is infested with malware.
Download it here: https://toolslib.net/downloads/finish/1
Run a Scan, remove any malware found, restart the computer.

Uninstall McAfee.

See for Known Incompatible Software here: https://minecraftirc.net/support-articles/known-incompatible-software/

Disable Discord ingame overlay.

I just ran the scan, removed the malware, and I'm still having the issue.

Post a new hjt log, use paste.ubuntu.com.

Did you see "Known Incompatible Software"?

https://paste.ubuntu.com/p/mk9jHDT5G8/

No I did not. Where can I find that?

See the first post I've made, read it.

I just tried that and now when I get in game I can play, however while loading in to the world it kicks me out

I just finished the removal and I'm still having the same issue

Post a new HijackThis log. Use https://paste.ubuntu.com/

https://paste.ubuntu.com/p/PTzY6xgYXV/

I'd like to add whenever I run the scan it restricts me from entering a file within System32. I'm gonna look in to it deeper

Have you disabled Discord ingame overlay?

I have and I'm still encountering the problem. Here's another report including more files (i think)

https://paste.ubuntu.com/p/Dj9t7Mncsb/