Hi, I bought Minecraft premium in January 2015. Currently I can no longer enter the launcher, I try to change the password but the email to change it does not arrive, I searched for information on the internet and I read that you have to migrate account from the Mojang to that Minecraft, I tried but nothing, it does not work. I also tried to register with the same email with which I bought it, failing with a message "there is an account with this email". Solutions?
I tried to recover my account, but nothing. I found a site that checks if your account has migrated (but having created it in 2015, I doubt it was to be migrated), and in fact it had migrated; so I excluded the idea of using the mojang site to migrate it. Maybe the problem was the email but if I tried to recover the password with the email profile I would not get anything. I tried to create an account on minecraft.net with the same email, and I understand that there is an account with the email entered. I do not know how to fix it. sry for my bad English.
Contact Mojang, they are the ONLY people that can help with account issues.
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Hi, I bought Minecraft premium in January 2015. Currently I can no longer enter the launcher, I try to change the password but the email to change it does not arrive, I searched for information on the internet and I read that you have to migrate account from the Mojang to that Minecraft, I tried but nothing, it does not work. I also tried to register with the same email with which I bought it, failing with a message "there is an account with this email". Solutions?
I tried to recover my account, but nothing. I found a site that checks if your account has migrated (but having created it in 2015, I doubt it was to be migrated), and in fact it had migrated; so I excluded the idea of using the mojang site to migrate it. Maybe the problem was the email but if I tried to recover the password with the email profile I would not get anything. I tried to create an account on minecraft.net with the same email, and I understand that there is an account with the email entered. I do not know how to fix it. sry for my bad English.
Contact Mojang, they are the ONLY people that can help with account issues.