First of all, english is not my natural language, so sorry for bad english.
My brother and I used to play Minecraft time to time on a single account, registered like years ago (2012 I think, it was before the migration to Mojang), but we stop playing the game for several years. I tried today to connect to this account, but I was not able to login. I tried with the username and with the email adress as a login, but none of theme worked. I guess that someone king of hacked our account and change the password...
The problem is that my brother can't access his email adress anymore, so we can't ask for a new password, our account is lost !
Is there a solution to get back our account ? We could change the email adress, but since we can't access the account in any way, it is impossible...
Contact Mojang, they are the ONLY people that can help with account issues.
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First of all, english is not my natural language, so sorry for bad english.
My brother and I used to play Minecraft time to time on a single account, registered like years ago (2012 I think, it was before the migration to Mojang), but we stop playing the game for several years. I tried today to connect to this account, but I was not able to login. I tried with the username and with the email adress as a login, but none of theme worked. I guess that someone king of hacked our account and change the password...
The problem is that my brother can't access his email adress anymore, so we can't ask for a new password, our account is lost !
Is there a solution to get back our account ? We could change the email adress, but since we can't access the account in any way, it is impossible...
Contact Mojang, they are the ONLY people that can help with account issues.
I did it, I'm waiting for an answer, so I post it here too in case it can help me.
We cannot. Wait for Mojang's reply.