A few days ago Minecraft worked fine, but then it randomly started to freeze at the Mojang logo screen, with the (Not responding) message. Even after waiting several minutes, the game would never load. The odd thing is, though; after several attempts, the game loaded... once. I thought it had been fixed, so I played until the game eventually crashed, and after that it continued to crash on the Mojang screen. I have done all of the following in attempt to solve this:
- Tried different versions (1.13.2, the latest snapshot, 1.12, and even old beta versions)
- Tried updating Java
- Reinstalled Java
- Reinstalled the Minecraft launcher
- Reinstalled graphics drivers
- Experimented with removing certain game files
- Running as administrator
- Trying the alternate launchers
- Running a complete system scan
None of these solved the problem. The problem came out of nowhere though, so it's not like I actually had an outdated version of Java or graphics driver or anything, especially since the game actually did load that one time. Is there anything else I can do to try and fix this, or do I just have to wait it out?
Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1
Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to.
Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1
Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to.
Norton is known to cause issues with minecraft anyway, and its rubbish, i would get rid of it asap, common sense and windows defender is good for most people, or avast works
Norton is known to cause issues with minecraft anyway, and its rubbish, i would get rid of it asap, common sense and windows defender is good for most people, or avast works
I will stick with those then, thanks again!
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A few days ago Minecraft worked fine, but then it randomly started to freeze at the Mojang logo screen, with the (Not responding) message. Even after waiting several minutes, the game would never load. The odd thing is, though; after several attempts, the game loaded... once. I thought it had been fixed, so I played until the game eventually crashed, and after that it continued to crash on the Mojang screen. I have done all of the following in attempt to solve this:
- Tried different versions (1.13.2, the latest snapshot, 1.12, and even old beta versions)
- Tried updating Java
- Reinstalled Java
- Reinstalled the Minecraft launcher
- Reinstalled graphics drivers
- Experimented with removing certain game files
- Running as administrator
- Trying the alternate launchers
- Running a complete system scan
None of these solved the problem. The problem came out of nowhere though, so it's not like I actually had an outdated version of Java or graphics driver or anything, especially since the game actually did load that one time. Is there anything else I can do to try and fix this, or do I just have to wait it out?
Thanks!
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ModeratorRun a malware scan
Malwarebytes ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1
Run it, click Scan Now, once it completes the scan click Clean & Repair, restart the computer when it asks you to.
if that doesn't help post a HJT log
Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
Run HijackThis as Administrator, choose "I accept", then "Do a system scan and save a log file". After a while a text file will open. Copy everything, put the log on https://paste.ubuntu.com and give us the link.
The malware scan worked! Thank you very much, admittedly I should probably have considered using a scanner that isn't... Norton. Thanks again!
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ModeratorNorton is known to cause issues with minecraft anyway, and its rubbish, i would get rid of it asap, common sense and windows defender is good for most people, or avast works
I will stick with those then, thanks again!