Minecraft Forums

Hi,

I've been having this problem for quite some time now, and have tried loads of stuff to fix it. Here's what I know:

When I click play on 1.13, it opens as usual, with the Mojang logo and stuff. Then when it seems to jump to the title screen, it simply crashes. The same thing happened 1 month earlier, but I fixed it by updating my graphics driver. This time, nothing will work. Some things I noticed is when I click play and switch to a different window, it will go to the title screen and looks fine, but when I click multiplayer or anything else it seems to glitch out and crash. The crash log seems to tell me from what I know is that it is something to do with Java, not MC itself. I run a Minecraft server and I can't really manage it without being able to play it. Please help!!!

Here's some technical info:

I use Java 8 update 181

Graphics driver is Intel HD graphics 520

If you have any questions, let me know

Here is a log and crash report below:

crash report

https://pastebin.com/KwQdqSvg

game log:

13:45:10
launcher
Preparing to launch minecraft client for 1.13


13:45:11
launcher
Checking installations.


13:45:11
launcher
Minecraft client 1.13 is ready to start.


13:45:11
launcher
Starting!


13:45:11
launcher
Using default game log configuration client-1.12.xml (outputs XML)


13:45:14
cfi
Setting user: Chickenator1944


13:45:18
cfi
LWJGL Version: 3.1.6 build 14


13:45:20
cfl
Removed resource pack file/Faithful+1.13-rv2.1.zip from options because it doesn't seem to exist anymore


13:45:20
vg
Reloading ResourceManager: Default


13:45:21
dgh
Starting up SoundSystem...


13:45:21
dgh
Initializing No Sound


13:45:21
dgh
(Silent Mode)


13:45:25
dgh
OpenAL initialized.


13:45:25
dgh
Preloading sound minecraft:sounds/ambient/underwater/underwater_ambience.ogg


13:45:25
dgh
Sound engine started


13:45:29
ddb
Created: 1024x512 textures-atlas


13:45:32
com.mojang.text2speech.NarratorWindows
Narrator library for x64 successfully loaded


13:45:33
cto
OpenGL debug message, id=1282, source=API, type=ERROR, severity=HIGH, message=Error has been generated. GL error GL_INVALID_OPERATION in (null): (ID: 173538523) Generic error


13:45:33
cto
OpenGL debug message, id=1282, source=API, type=ERROR, severity=HIGH, message=Error has been generated. GL error GL_INVALID_OPERATION in (null): (ID: 173538523) Generic error


13:45:35
launcher

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007fff76fb5ae0, pid=19524, tid=4816
#
# JRE version: Java(TM) SE Runtime Environment (8.0_51-b16) (build 1.8.0_51-b16)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.51-b03 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig9icd64.dll+0xb5ae0]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\april\AppData\Roaming\.minecraft\hs_err_pid19524.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed


08:45:35
monitor
Process crashed with exit code 1

If you have any questions, please let me know! I REALLY need to fix this!!!!!!!

Quote from webrosc»

intel drivers are crashing, update/reinstall them, if still crashing post a dxdiag log

Thank you for replying!!!

I have one question though:

I know how to update drivers, but how exactly to I reinstall them without messing anything up?

Thanks,

Chickenator1944

Quote from webrosc»

uninstall them, then install new ones, simple as that

Okay! Just to be sure, it won't mess anything up or hurt anything, correct?

See this on how to remove and installing Intel drivers: http://hopper.minecraft.net/help/guides/drivers/intel-manual-install/

Download Intel drivers here: https://www.intel.com/content/www/us/en/support/products/80939/graphics-drivers.html

Quote from webrosc»

uninstall them, then install new ones, simple as that

Quote from ConorGarland»

See this on how to remove and installing Intel drivers: http://hopper.minecraft.net/help/guides/drivers/intel-manual-install/

Download Intel drivers here: https://www.intel.com/content/www/us/en/support/products/80939/graphics-drivers.html

Yes that worked instantly!!! Thank you so much! Now I can run my server again!!!