so i pay for a realm to play with my friends, im playing for about like a week and a half until i encountered a huge problem
almost every freaking minute at this point the realm disconnects everyone with the reason for discconect just saying "disconnected" and then makes you lose things you did like about 10 seconds before the disconnect
i pay for a realm for mojang to host and this is just terrible excuse for a product right now
adding on to the error stated above i also cannot see the player chart thing that allows you to see who was on, and when. also adding on to THAT almost all the names of people i have invited when i look at the thing that lets you see what people are invited to your realm have the names like just bars of color so i CANT SEE ANY OF THE NAMES
WHY IS REALMS JUST A BROKEN PRODUCT AT THIS POINT mojang please answer this with some reason on why this is happening and then fix it.
before everyone says that my connection bad, no everyone on the server is disconnected and we live from different places and from minecraft.net heres a quote i found stating that i do not host it "Realms are servers, run by us, just for you and your friends." meaning no it is not me hosting it and failing it unless mojang is lying about hosting it themselves.
If this is a first time occurrence I would let it slide, if it continues to disconnect everyone I would contact the support about it. Things like this can happen, as a consumer you will never be given the 99.9% up-time that is theoretically possible.
I think you complaint is valid and I understand that you are frustrated.
You can't really do much about it right now probably so I think you should just wait a bit (or a day).
so i pay for a realm to play with my friends, im playing for about like a week and a half until i encountered a huge problem
almost every freaking minute at this point the realm disconnects everyone with the reason for discconect just saying "disconnected" and then makes you lose things you did like about 10 seconds before the disconnect
i pay for a realm for mojang to host and this is just terrible excuse for a product right now
adding on to the error stated above i also cannot see the player chart thing that allows you to see who was on, and when. also adding on to THAT almost all the names of people i have invited when i look at the thing that lets you see what people are invited to your realm have the names like just bars of color so i CANT SEE ANY OF THE NAMES
WHY IS REALMS JUST A BROKEN PRODUCT AT THIS POINT mojang please answer this with some reason on why this is happening and then fix it.
before everyone says that my connection bad, no everyone on the server is disconnected and we live from different places and from minecraft.net heres a quote i found stating that i do not host it "Realms are servers, run by us, just for you and your friends." meaning no it is not me hosting it and failing it unless mojang is lying about hosting it themselves.
plz fix
If this is a first time occurrence I would let it slide, if it continues to disconnect everyone I would contact the support about it. Things like this can happen, as a consumer you will never be given the 99.9% up-time that is theoretically possible.
I think you complaint is valid and I understand that you are frustrated.
You can't really do much about it right now probably so I think you should just wait a bit (or a day).
its been going on for a week and its more like 50% uptime now...
and how do i contact "the support"?
Help.mojang.com
thanks
they wont respond for about a week and my realms subscription will be over in a week
probably server issues, they might be busy fixing it instead of responding to support.
keep in mind that there are people working at Mojang, you aren't gonna get an instant response.
if it IS a server issue, they may be dealing with other people.
You took the time out of your day to read my signature, so have a prize.
In the meantime try using a backup or another world.