Minecraft Forums

Hi everyone. Hoping against hope that someone has had the same issue that I have had and knows the solution.

To start, my computer specs are as follows:

------------------
System Information
------------------
Time of this report: 4/14/2018, 13:26:19
Machine name: DESKTOP******
Machine Id: {***************************************************}
Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7984
BIOS: A.40
Processor: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 16336MB RAM
Page File: 4456MB used, 14311MB available
Windows Dir: **********
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode

I run a GeForce GTX 970 and my drivers were updated last week.

Ok now heres the little twist: when I bought this computer I also bought a duplicate one for my mom. They are identical systems.

I can run minecraft without any issues. She cannot. On her computer minecraft runs with a choppy, low framerate to the point where its unplayable. Eventually, it crashes. I will post the latest error report from her PC:

---- Minecraft Crash Report ----
// This doesn't make any sense!

Time: 3/31/18 10:08 PM
Description: Registering texture

java.lang.OutOfMemoryError: Java heap space
at cdt.a(SourceFile:293)
at cdt.a(SourceFile:283)
at cdt.a(SourceFile:217)
at cdm.a(SourceFile:46)
at cdr.a(SourceFile:60)
at cdr.a(SourceFile:42)
at buu.a(SourceFile:381)
at buu.a(SourceFile:484)
at buu.a(SourceFile:464)
at buq.b(SourceFile:788)
at buq.a(SourceFile:1357)
at buq.b(SourceFile:1188)
at buq.a(SourceFile:1033)
at bib.az(SourceFile:1023)
at bib.a(SourceFile:419)
at net.minecraft.client.main.Main.main(SourceFile:123)


A detailed walkthrough of the error, its code path and all known details is as follows:
---------------------------------------------------------------------------------------

-- Head --
Thread: Client thread
Stacktrace:
at cdt.a(SourceFile:293)
at cdt.a(SourceFile:283)
at cdt.a(SourceFile:217)
at cdm.a(SourceFile:46)

-- Resource location being registered --
Details:
Resource location: minecraft:textures/entity/alex.png
Texture object class: cdm
Stacktrace:
at cdr.a(SourceFile:60)
at cdr.a(SourceFile:42)
at buu.a(SourceFile:381)
at buu.a(SourceFile:484)
at buu.a(SourceFile:464)
at buq.b(SourceFile:788)
at buq.a(SourceFile:1357)
at buq.b(SourceFile:1188)

-- Affected level --
Details:
Level name: MpServer
All players: 1 total; [bud['*****'/236, l='MpServer', x=8.50, y=65.00, z=8.50]]
Chunk stats: MultiplayerChunkCache: 0, 0
Level seed: 0
Level generator: ID 00 - default, ver 1. Features enabled: false
Level generator options:
Level spawn location: World: (8,64,8), Chunk: (at 8,4,8 in 0,0; contains blocks 0,0,0 to 15,255,15), Region: (0,0; contains chunks 0,0 to 31,31, blocks 0,0,0 to 511,255,511)
Level time: 0 game time, 0 day time
Level dimension: 0
Level storage version: 0x00000 - Unknown?
Level weather: Rain time: 0 (now: false), thunder time: 0 (now: false)
Level game mode: Game mode: survival (ID 0). Hardcore: false. Cheats: false
Forced entities: 1 total; [bud['Nonsensei436'/236, l='MpServer', x=8.50, y=65.00, z=8.50]]
Retry entities: 0 total; []
Server brand: vanilla
Server type: Integrated singleplayer server
Stacktrace:
at bsb.a(SourceFile:366)
at bib.b(SourceFile:2587)
at bib.a(SourceFile:428)
at net.minecraft.client.main.Main.main(SourceFile:123)

-- System Details --
Details:
Minecraft Version: 1.12.2
Operating System: Windows 7 (amd64) version 6.1
Java Version: 1.8.0_25, Oracle Corporation
Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation
Memory: 11829160 bytes (11 MB) / 255066112 bytes (243 MB) up to 255066112 bytes (243 MB)
JVM Flags: 7 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx8G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M -Xmx256M
IntCache: cache: 0, tcache: 0, allocated: 12, tallocated: 94
Launched Version: 1.12.2
LWJGL: 2.9.4
OpenGL: GeForce GTX 970/PCIe/SSE2 GL version 4.6.0 NVIDIA 391.35, NVIDIA Corporation
GL Caps: Using GL 1.3 multitexturing.
Using GL 1.3 texture combiners.
Using framebuffer objects because OpenGL 3.0 is supported and separate blending is supported.
Shaders are available because OpenGL 2.1 is supported.
VBOs are available because OpenGL 1.5 is supported.

Using VBOs: Yes
Is Modded: Probably not. Jar signature remains and client brand is untouched.
Type: Client (map_client.txt)
Resource Packs:
Current Language: English (US)
Profiler Position: N/A (disabled)
CPU: 4x Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
#@[email protected]# Game crashed! Crash report saved to: #@[email protected]# C:\Users\***\AppData\Roaming\.minecraft\crash-reports\crash-2018-03-31_22.08.39-client.txt
<log4j:Event logger="pa" timestamp="1522548519036" level="INFO" thread="Server thread">
<log4j:Message><![CDATA[Stopping singleplayer server as player logged out]]></log4j:Message>
</log4j:Event>

I've tried everything I can think of including adding commands to the startup string under setting to change the amount of memory allocated to minecraft, uninstalling and reinstalling Java as well as minecraft. About the only thing I haven't done is a system restore.

I was hoping someone might be able to identify the problem before I take that step.

Thank you so much in advance for any advice.

P.S.: No version of Minecraft will work for her. They all fail in one way or another. She runs no mods at all.

You have -Xmx256M in the _JAVA_OPTIONS variable in your environment settings, To remedy this,

1. Press the Windows key and the Pause/Break key simultaneously
2. A window should popup, click on "Advanced system settings"
3. Click on "Environment Variables"
4. Delete the _JAVA_OPTIONS entry.

Also, -Xmx8G is too much for unmodified Minecraft try -Xmx2G or -Xmx4G.