I can not login in Minecraft Launcher. Yesterday I was play in minecraft and everything was fine, but today I can't login. And I can't login in www.minecraft.net it writes: 'We could not authenticate you against our servers. Please try to log out and then log back in again.'
Mojang support can't help (or they don't wanna help). They answer me like this: "I'm sorry to hear that you're having trouble with your game. Unfortunately, this help center is limited mostly to accounts and billing; we do not have a technical support team.
If you're having trouble with the PC/Java edition of Minecraft, you may want to visit our list of resources at https://help.mojang.com/customer/portal/articles/1175661, which contain a community help chat, forums, and a crash lookup tool.
P.S. I haven't incompatible software; I used only vanilla versions; have avast antivirus; I can login on mojang.com; I can play minecraft windows 10 edition; I tried to login from another computer, but it isn't work.
Did you do as the scrren saod and log out fully then back in?
Also Post a hjt log
Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
Did you do as the scrren saod and log out fully then back in?
Also Post a hjt log
Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1
Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
You know, I think that something is happening with my IP address, because I can not enter Minecraft from another computer. I checked the Russian forum, and one guy from Moscow has the same problem. He's said that when he's start to used VPN, he's turned out to be logged in.
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I can not login in Minecraft Launcher. Yesterday I was play in minecraft and everything was fine, but today I can't login. And I can't login in www.minecraft.net it writes: 'We could not authenticate you against our servers. Please try to log out and then log back in again.'
Mojang support can't help (or they don't wanna help). They answer me like this: "I'm sorry to hear that you're having trouble with your game. Unfortunately, this help center is limited mostly to accounts and billing; we do not have a technical support team.
If you're having trouble with the PC/Java edition of Minecraft, you may want to visit our list of resources at https://help.mojang.com/customer/portal/articles/1175661, which contain a community help chat, forums, and a crash lookup tool.
For all other Minecraft editions and Mojang games, please visit https://help.mojang.com/customer/portal/articles/364794.
P.S. I haven't incompatible software; I used only vanilla versions; have avast antivirus; I can login on mojang.com; I can play minecraft windows 10 edition; I tried to login from another computer, but it isn't work.
P.S.S I hope somebody help me there.
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ModeratorBeen around mcleaks?
I've never used it
I've never used it
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ModeratorDid you do as the scrren saod and log out fully then back in?
Also Post a hjt log
Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
I do not understand where I should fully log out? I don't login on website, because I can't login on it.
https://paste.ubuntu.com/p/GB9KSFjtvp/
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ModeratorADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1
Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
Run this ^^
I did what you said, but I still can't login... D:
You know, I think that something is happening with my IP address, because I can not enter Minecraft from another computer. I checked the Russian forum, and one guy from Moscow has the same problem. He's said that when he's start to used VPN, he's turned out to be logged in.