Howdy, so we've been attempting to fix my friend's minecraft for like 4 hours now, to no avail.
When he clicks start it pops up with: "An unexpected issue has occurred and the game has crashed. We're sorry for the inconvenience."
We've tried reinstalling java, minecraft, and video drivers. Disabling firewalls, clearing registry, restarting the PC, and nothing has worked.
Below is the crash log, or the only thing resembling one we've found.
java version "1.8.0_144"
Java(TM) SE Runtime Environment (build 1.8.0_144-b01)
06:47:52
launcher
Preparing to launch minecraft client for 1.12.1
06:47:53
launcher
Checking installations.
06:47:53
launcher
Minecraft client 1.12.1 is ready to start.
06:47:53
launcher
Starting!
06:47:53
launcher
Using custom game log configuration D:\Minecraft\New folder\Crash.txt (outputs plaintext)
01:47:53
game
[Fatal Error] Crash.txt:1:1: Premature end of file.
01:47:53
game
ERROR StatusLogger Error parsing D:\Minecraft\New folder\Crash.txt
01:47:53
game
org.xml.sax.SAXParseException; systemId: file:///D:/Minecraft/New%20folder/Crash.txt; lineNumber: 1; columnNumber: 1; Premature end of file.
01:47:53
game
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:257)
01:47:53
game
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:348)
01:47:53
game
at org.apache.logging.log4j.core.config.xml.XmlConfiguration.<init>(XmlConfiguration.java:95)
01:47:53
game
at org.apache.logging.log4j.core.config.xml.XmlConfigurationFactory.getConfiguration(XmlConfigurationFactory.java:46)
01:47:53
game
at org.apache.logging.log4j.core.config.ConfigurationFactory$Factory.getConfiguration(ConfigurationFactory.java:491)
01:47:53
game
at org.apache.logging.log4j.core.config.ConfigurationFactory$Factory.getConfiguration(ConfigurationFactory.java:420)
01:47:53
game
at org.apache.logging.log4j.core.config.ConfigurationFactory.getConfiguration(ConfigurationFactory.java:265)
01:47:53
game
at org.apache.logging.log4j.core.LoggerContext.reconfigure(LoggerContext.java:613)
01:47:53
game
at org.apache.logging.log4j.core.LoggerContext.reconfigure(LoggerContext.java:634)
01:47:53
game
at org.apache.logging.log4j.core.LoggerContext.start(LoggerContext.java:229)
01:47:53
game
at org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:152)
01:47:53
game
at org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:45)
01:47:53
game
at org.apache.logging.log4j.LogManager.getContext(LogManager.java:194)
01:47:53
game
at org.apache.logging.log4j.LogManager.getLogger(LogManager.java:551)
01:47:53
game
at org.apache.logging.log4j.LogManager.getLogger(LogManager.java:537)
01:47:53
game
at bib.<clinit>(SourceFile:224)
01:47:53
game
at net.minecraft.client.main.Main.main(SourceFile:38)
01:47:53
game
ERROR StatusLogger No logging configuration
01:47:53
game
Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\Jake\AppData\Local\Temp\402f-b4de-d312-c8a4\lwjgl64.dll: Access is denied
01:47:53
game
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
01:47:53
game
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1929)
01:47:53
game
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1847)
01:47:53
game
at java.lang.Runtime.loadLibrary0(Runtime.java:870)
01:47:53
game
at java.lang.System.loadLibrary(System.java:1119)
01:47:53
game
at org.lwjgl.Sys$1.run(Sys.java:72)
01:47:53
game
at java.security.AccessController.doPrivileged(Native Method)
01:47:53
game
at org.lwjgl.Sys.doLoadLibrary(Sys.java:66)
01:47:53
game
at org.lwjgl.Sys.loadLibrary(Sys.java:87)
01:47:53
game
at org.lwjgl.Sys.<clinit>(Sys.java:117)
01:47:53
game
at bib.I(SourceFile:2825)
01:47:53
game
at net.minecraft.client.main.Main.main(SourceFile:38)
01:47:53
game
Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
Huh that's a weird one. Looks like some Java errors going on, but you're using the most recent version as far as I can tell. One thing you can try is to use the old launcher, I've found that when nothing else seems to work, sometimes the old launcher does the trick. Sometimes after running the game with it once, whatever was wrong is now fixed and you can go back to the new launcher, but sometimes the new launcher never works again and you just have to stick with the old launcher, but who cares as long as the game runs, right?
and download the old launcher for Windows from the second link (The "If you’re still having issues" one) and run that. It will pop up a warning about using the old launcher will reset your settings, blah blah, let it reset and see if the game runs OK. If it does, close the game and try the new launcher again, if it works, great, if not, just use the old launcher from now on.
If that doesn't work, then sorry, I have no idea.
Rollback Post to RevisionRollBack
D_B
To tell them how to live is to prevent them living.
Huh that's a weird one. Looks like some Java errors going on, but you're using the most recent version as far as I can tell. One thing you can try is to use the old launcher, I've found that when nothing else seems to work, sometimes the old launcher does the trick. Sometimes after running the game with it once, whatever was wrong is now fixed and you can go back to the new launcher, but sometimes the new launcher never works again and you just have to stick with the old launcher, but who cares as long as the game runs, right?
and download the old launcher for Windows from the second link (The "If you’re still having issues" one) and run that. It will pop up a warning about using the old launcher will reset your settings, blah blah, let it reset and see if the game runs OK. If it does, close the game and try the new launcher again, if it works, great, if not, just use the old launcher from now on.
Howdy, so we've been attempting to fix my friend's minecraft for like 4 hours now, to no avail.
When he clicks start it pops up with: "An unexpected issue has occurred and the game has crashed. We're sorry for the inconvenience."
We've tried reinstalling java, minecraft, and video drivers. Disabling firewalls, clearing registry, restarting the PC, and nothing has worked.
Below is the crash log, or the only thing resembling one we've found.
java version "1.8.0_144"
Java(TM) SE Runtime Environment (build 1.8.0_144-b01)
launcher
Preparing to launch minecraft client for 1.12.1
06:47:53
launcher
Checking installations.
06:47:53
launcher
Minecraft client 1.12.1 is ready to start.
06:47:53
launcher
Starting!
06:47:53
launcher
Using custom game log configuration D:\Minecraft\New folder\Crash.txt (outputs plaintext)
01:47:53
game
[Fatal Error] Crash.txt:1:1: Premature end of file.
01:47:53
game
ERROR StatusLogger Error parsing D:\Minecraft\New folder\Crash.txt
01:47:53
game
org.xml.sax.SAXParseException; systemId: file:///D:/Minecraft/New%20folder/Crash.txt; lineNumber: 1; columnNumber: 1; Premature end of file.
01:47:53
game
at com.sun.org.apache.xerces.internal.parsers.DOMParser.parse(DOMParser.java:257)
01:47:53
game
at com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderImpl.parse(DocumentBuilderImpl.java:348)
01:47:53
game
at org.apache.logging.log4j.core.config.xml.XmlConfiguration.<init>(XmlConfiguration.java:95)
01:47:53
game
at org.apache.logging.log4j.core.config.xml.XmlConfigurationFactory.getConfiguration(XmlConfigurationFactory.java:46)
01:47:53
game
at org.apache.logging.log4j.core.config.ConfigurationFactory$Factory.getConfiguration(ConfigurationFactory.java:491)
01:47:53
game
at org.apache.logging.log4j.core.config.ConfigurationFactory$Factory.getConfiguration(ConfigurationFactory.java:420)
01:47:53
game
at org.apache.logging.log4j.core.config.ConfigurationFactory.getConfiguration(ConfigurationFactory.java:265)
01:47:53
game
at org.apache.logging.log4j.core.LoggerContext.reconfigure(LoggerContext.java:613)
01:47:53
game
at org.apache.logging.log4j.core.LoggerContext.reconfigure(LoggerContext.java:634)
01:47:53
game
at org.apache.logging.log4j.core.LoggerContext.start(LoggerContext.java:229)
01:47:53
game
at org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:152)
01:47:53
game
at org.apache.logging.log4j.core.impl.Log4jContextFactory.getContext(Log4jContextFactory.java:45)
01:47:53
game
at org.apache.logging.log4j.LogManager.getContext(LogManager.java:194)
01:47:53
game
at org.apache.logging.log4j.LogManager.getLogger(LogManager.java:551)
01:47:53
game
at org.apache.logging.log4j.LogManager.getLogger(LogManager.java:537)
01:47:53
game
at bib.<clinit>(SourceFile:224)
01:47:53
game
at net.minecraft.client.main.Main.main(SourceFile:38)
01:47:53
game
ERROR StatusLogger No logging configuration
01:47:53
game
Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\Jake\AppData\Local\Temp\402f-b4de-d312-c8a4\lwjgl64.dll: Access is denied
01:47:53
game
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
01:47:53
game
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1929)
01:47:53
game
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1847)
01:47:53
game
at java.lang.Runtime.loadLibrary0(Runtime.java:870)
01:47:53
game
at java.lang.System.loadLibrary(System.java:1119)
01:47:53
game
at org.lwjgl.Sys$1.run(Sys.java:72)
01:47:53
game
at java.security.AccessController.doPrivileged(Native Method)
01:47:53
game
at org.lwjgl.Sys.doLoadLibrary(Sys.java:66)
01:47:53
game
at org.lwjgl.Sys.loadLibrary(Sys.java:87)
01:47:53
game
at org.lwjgl.Sys.<clinit>(Sys.java:117)
01:47:53
game
at bib.I(SourceFile:2825)
01:47:53
game
at net.minecraft.client.main.Main.main(SourceFile:38)
01:47:53
game
Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
Huh that's a weird one. Looks like some Java errors going on, but you're using the most recent version as far as I can tell. One thing you can try is to use the old launcher, I've found that when nothing else seems to work, sometimes the old launcher does the trick. Sometimes after running the game with it once, whatever was wrong is now fixed and you can go back to the new launcher, but sometimes the new launcher never works again and you just have to stick with the old launcher, but who cares as long as the game runs, right?
Go here:
https://minecraft.net/en-us/download/alternative
and download the old launcher for Windows from the second link (The "If you’re still having issues" one) and run that. It will pop up a warning about using the old launcher will reset your settings, blah blah, let it reset and see if the game runs OK. If it does, close the game and try the new launcher again, if it works, great, if not, just use the old launcher from now on.
If that doesn't work, then sorry, I have no idea.
D_B
To tell them how to live is to prevent them living.
This solved it, thank you very much!
Great, just curious, did the new launcher work again once you used the old launcher, or did you have to keep using the old one?
D_B
To tell them how to live is to prevent them living.