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Hi there,
My brother just installed minecraft on his computer. When he presses "PLAY" he gets a crash instantly "An unexpected issue has occurred and the game has crashed. We're sorry for the inconvenience."
Pic of error: https://imgur.com/a/FWgBI
Not sure where to go from here. Any tips on how to probe for more error log or crash reports might help. Any other help is welcome.
Do you have the correct version of Java installed?
(I'm just spitballing, I don't know much about crashes myself)
Hi,
You don't actually need to install Java runtimes separate anymore as the installer now gives you runtimes just for Minecraft usage.
https://www.howtogeek.com/210907/minecraft-doesnt-need-java-installed-anymore-its-time-to-remove-it/
What I really need is more information on where to retrieve more logs as the launcher logger is not giving me anything useful.
Thanks for your reply.
Hi there,
My brother just installed minecraft on his computer. When he presses "PLAY" he gets a crash instantly "An unexpected issue has occurred and the game has crashed. We're sorry for the inconvenience."
Pic of error: https://imgur.com/a/FWgBI
Not sure where to go from here. Any tips on how to probe for more error log or crash reports might help. Any other help is welcome.
Do you have the correct version of Java installed?
(I'm just spitballing, I don't know much about crashes myself)
Hi,
You don't actually need to install Java runtimes separate anymore as the installer now gives you runtimes just for Minecraft usage.
https://www.howtogeek.com/210907/minecraft-doesnt-need-java-installed-anymore-its-time-to-remove-it/
What I really need is more information on where to retrieve more logs as the launcher logger is not giving me anything useful.
Thanks for your reply.