Minecraft Forums

I have tried the options listed at https://bugs.mojang.com/browse/MCL-6022 and neither of them worked. My drivers are updated and I have the latest version of Java installed. I've also tried deleting the .minecraft folder and that didn't work either. Any help/suggestions would be greatly appreciated.

Here is my most recent crash log:

21:36:50launcherPreparing to launch minecraft client for 1.12

21:36:51launcherChecking installations.

21:36:51launcherMinecraft client 1.12 is ready to start.

21:36:51launcherStarting!

21:36:51launcherUsing default game log configuration client-1.12.xml (outputs XML)

21:36:54bhzSetting user: bibSkipping bad option: lastServer:

21:36:57bhzLWJGL Version: 2.9.4

21:36:58cetReloading ResourceManager: Default

21:37:00chkStarting up SoundSystem...

21:37:01chkInitializing LWJGL OpenAL

21:37:01chk(The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org)

21:37:01chkOpenAL initialized.21:37:01chkSound engine started

21:37:11cdnCreated: 1024x512 textures-atlas

21:37:15com.mojang.text2speech.NarratorWindowsNarrator library for x64 successfully loaded

21:37:25chbStarting integrated minecraft server version 1.12

21:37:25chbGenerating keypair21:37:26jLoaded 488 advancements

21:37:26net.minecraft.server.MinecraftServerPreparing start region for level 0

21:37:27net.minecraft.server.MinecraftServerPreparing spawn area: 2%

21:37:28net.minecraft.server.MinecraftServerPreparing spawn area: 56%

21:37:29chbChanging view distance to 12, from 10

21:37:32pjVlogged ,

21:37:32net.minecraft.server.MinecraftServer joined the game

21:37:33chbSaving and pausing game...

21:37:33net.minecraft.server.MinecraftServerSaving chunks for level 'test'/overworld

21:37:33net.minecraft.server.MinecraftServerSaving chunks for level 'test'/the_nether

21:37:33net.minecraft.server.MinecraftServerSaving chunks for level 'test'/the_end

21:37:35jLoaded 9 advancements

21:37:36net.minecraft.server.MinecraftServerCan't keep up! Did the system time change, or is the server overloaded? Running 3025ms behind, skipping 60 tick(s)

21:37:55net.minecraft.server.MinecraftServerCan't keep up! Did the system time change, or is the server overloaded? Running 3985ms behind, skipping 79 tick(s)

21:38:11net.minecraft.server.MinecraftServerCan't keep up! Did the system time change, or is the server overloaded? Running 3905ms behind, skipping 78 tick(s)

You ran adware cleaner? Can you post the log?

yes, here is log:

# AdwCleaner v6.047 - Logfile created 14/06/2017 at 19:35:02
# Updated on 19/05/2017 by Malwarebytes
# Database : 2017-06-14.4 [Server]
# Operating System : Windows 8.1 (X64)
# Username : Margaret - MAGGIESCOMPUTER
# Running from : C:\Users\Margaret\Downloads\adwcleaner_6.047.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support

***** [ Services ] *****

Service Found: swdumon

***** [ Folders ] *****

Folder Found: C:\Users\Margaret\AppData\Local\slimware utilities inc
Folder Found: C:\Users\Margaret\AppData\Local\SweetLabs App Platform
Folder Found: C:\Users\Margaret\AppData\Local\StackPlayer
Folder Found: C:\Users\Margaret\AppData\Local\SlimWare Utilities Inc
Folder Found: C:\Users\Margaret\AppData\LocalLow\pandasecuritytb
Folder Found: C:\Users\Margaret\AppData\Roaming\InstantSupport
Folder Found: C:\Users\Margaret\AppData\Roaming\PCAcceleratePro
Folder Found: C:\Users\Margaret\AppData\Roaming\Microsoft\Windows\Start Menu\ByteFence
Folder Found: C:\Program Files\Earth Networks
Folder Found: C:\ProgramData\PCAcceleratePro
Folder Found: C:\ProgramData\Panda Security URL Filtering
Folder Found: C:\ProgramData\Application Data\PCAcceleratePro
Folder Found: C:\ProgramData\Application Data\Panda Security URL Filtering
Folder Found: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WeatherBug®
Folder Found: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\InstantSupport
Folder Found: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PCAcceleratePro
Folder Found: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Stack Player
Folder Found: C:\Users\Public\Documents\Downloaded Installers
Folder Found: C:\Program Files (x86)\InstantSupport
Folder Found: C:\Program Files (x86)\PCAcceleratePro
Folder Found: C:\Program Files (x86)\StackPlayer
Folder Found: C:\Program Files (x86)\pandasecuritytb
Folder Found: C:\Windows\SysWOW64\config\systemprofile\AppData\LocalLow\pandasecuritytb
Folder Found: C:\Users\Default User\AppData\Local\Pokki
Folder Found: C:\Users\Default\AppData\Local\Pokki
Folder Found: C:\Users\Public\Pokki
Folder Found: C:\Users\Margaret\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej

***** [ Files ] *****

File Found: C:\Users\Margaret\AppData\Roaming\Microsoft\Windows\Start Menu\WeatherBug®.lnk
File Found: C:\Users\Margaret\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PC App Store.lnk
File Found: C:\Windows\SysNative\drivers\swdumon.sys
File Found: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC App Store.lnk
File Found: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HowToRemove.html.lnk
File Found: C:\Users\Margaret\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_pilplloabdedfmialnfchjomjmpjcoej_0.localstorage

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious keys found.

***** [ Shortcuts ] *****

No infected shortcut found.

***** [ Scheduled Tasks ] *****

Task Found: SlimCleaner Plus (Scheduled Scan - Margaret)
Task Found: SlimCleaner Plus (Scheduled Scan - Margaret)
Task Found: Yahoo! Powered leded
Task Found: SweetLabs App Platform

***** [ Registry ] *****

Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\Classes\pokki
Key Found: HKCU\Software\Classes\pokki
Key Found: [x64] HKCU\Software\Classes\pokki
Key Found: HKU\.DEFAULT\Software\ByteFence
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\PRODUCTSETUP
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\SlimWare Utilities Inc
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\SweetLabs App Platform
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\Earth Networks
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\InstantSupport
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\PCAcceleratePro
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\csastats
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\InSTab
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\ACPTab
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\StackPlayer
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\ICSW1.23
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\SweetLabs_AP
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\SweetLabs_Start_Menu
Key Found: HKU\S-1-5-18\Software\ByteFence
Key Found: HKCU\Software\PRODUCTSETUP
Key Found: HKCU\Software\SlimWare Utilities Inc
Key Found: HKCU\Software\SweetLabs App Platform
Key Found: HKCU\Software\Earth Networks
Key Found: HKCU\Software\InstantSupport
Key Found: HKCU\Software\PCAcceleratePro
Key Found: HKCU\Software\csastats
Key Found: HKCU\Software\InSTab
Key Found: HKCU\Software\ACPTab
Key Found: HKCU\Software\StackPlayer
Key Found: HKCU\Software\ICSW1.23
Key Found: HKLM\SOFTWARE\SLIMWARE UTILITIES, INC.
Key Found: HKLM\SOFTWARE\SlimWare Utilities Inc
Key Found: HKLM\SOFTWARE\InstantSupport
Key Found: HKLM\SOFTWARE\PCAcceleratePro
Key Found: HKLM\SOFTWARE\StackPlayer
Key Found: HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\SweetLabs_AP
Key Found: HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\SweetLabs_Start_Menu
Key Found: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PCAcceleratePro & Instant support
Key Found: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WeatherBug®
Key Found: [x64] HKCU\Software\PRODUCTSETUP
Key Found: [x64] HKCU\Software\SlimWare Utilities Inc
Key Found: [x64] HKCU\Software\SweetLabs App Platform
Key Found: [x64] HKCU\Software\Earth Networks
Key Found: [x64] HKCU\Software\InstantSupport
Key Found: [x64] HKCU\Software\PCAcceleratePro
Key Found: [x64] HKCU\Software\csastats
Key Found: [x64] HKCU\Software\InSTab
Key Found: [x64] HKCU\Software\ACPTab
Key Found: [x64] HKCU\Software\StackPlayer
Key Found: [x64] HKCU\Software\ICSW1.23
Key Found: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\SweetLabs_AP
Key Found: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\SweetLabs_Start_Menu
Data Found: HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page] - hxxps://us.search.yahoo.com/yhs/web?hspart=iry&hsimp=yhs-fullyhosted_003&type=wbf_frmr_16_43¶m1=1¶m2=f%3D1%26b%3DIE%26cc%3Dus%26pa
Data Found: [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page] - hxxps://us.search.yahoo.com/yhs/web?hspart=iry&hsimp=yhs-fullyhosted_003&type=wbf_frmr_16_43¶m1=1¶m2=f%3D1%26b%3DIE%26cc%3Dus%26
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Data Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -
Key Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\Microsoft\Internet Explorer\SearchScopes\{9a216821-0ec5-49a3-85ac-fb72ae79a1e8}
Key Found: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Data Found: HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -
Key Found: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9a216821-0ec5-49a3-85ac-fb72ae79a1e8}
Key Found: HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Data Found: HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -
Key Found: HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9a216821-0ec5-49a3-85ac-fb72ae79a1e8}
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Data Found: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9a216821-0ec5-49a3-85ac-fb72ae79a1e8}
Key Found: [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Data Found: [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -
Key Found: HKCU\Software\Microsoft\Internet Explorer\DOMStorage\driverupdate.net
Key Found: HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.driverupdate.net
Key Found: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
Key Found: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\driverupdate.net
Key Found: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fromdoctopdf.dl.tb.ask.com
Key Found: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\home.tb.ask.com
Key Found: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\homepage-web.com
Key Found: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\mystart.com
Key Found: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\pandasecurity.mystart.com
Key Found: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\staticimgfarm.com
Key Found: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ttdetect.staticimgfarm.com
Key Found: HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.driverupdate.net
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\DOMStorage\driverupdate.net
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.driverupdate.net
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ask.com
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\driverupdate.net
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\fromdoctopdf.dl.tb.ask.com
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\home.tb.ask.com
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\homepage-web.com
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\mystart.com
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\pandasecurity.mystart.com
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\staticimgfarm.com
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\ttdetect.staticimgfarm.com
Key Found: [x64] HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.driverupdate.net
Value Found: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce [Application Restart #1]
Value Found: [x64] HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce [Application Restart #1]
Value Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\Microsoft\Windows\CurrentVersion\Run [WeatherBug]
Value Found: HKCU\Software\Microsoft\Windows\CurrentVersion\Run [WeatherBug]
Value Found: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Run [WeatherBug]
Value Found: HKU\S-1-5-21-3827007191-4195552049-367410049-1001\Software\Microsoft\Windows\CurrentVersion\Run [Stack Player]
Value Found: HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Stack Player]
Value Found: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [Stack Player]
Value Found: [x64] HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Stack Player]
Key Found: HKCU\Software\Classes\AllFileSystemObjects\shell\pokki
Key Found: HKCU\Software\Classes\Directory\shell\pokki
Key Found: HKCU\Software\Classes\Drive\shell\pokki
Key Found: HKCU\Software\Classes\lnkfile\shell\pokki
Value Found: HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION [PCAcceleratePro.exe]
Value Found: HKCU\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION [WeatherBug.exe]
Value Found: HKCU\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION [PCAcceleratePro.exe]
Key Found: HKCU\Software\Google\Chrome\Extensions\pilplloabdedfmialnfchjomjmpjcoej
Key Found: HKLM\SOFTWARE\Google\Chrome\Extensions\pilplloabdedfmialnfchjomjmpjcoej
Key Found: [x64] HKCU\Software\Google\Chrome\Extensions\pilplloabdedfmialnfchjomjmpjcoej
Key Found: [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\pilplloabdedfmialnfchjomjmpjcoej

***** [ Web browsers ] *****

No malicious Firefox based browser items found.
Chrome pref Found: [C:\Users\Margaret\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - hxxp://homepage-web.com/?s=hp&m=start
Chrome pref Found: [C:\Users\Margaret\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ] - pilplloabdedfmialnfchjomjmpjcoej

[!] You may need to disable the Chrome synchronization from your Google account in order to fully remove the malicious preferences. Please consult this Google help: https://support.google.com/chrome/answer/3097271?hl=en [!]

*************************

C:\AdwCleaner\AdwCleaner[S0].txt - [13158 Bytes] - [14/06/2017 19:35:02]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [13232 Bytes] ##########

Run malwarebytes too, so it cleans up those things