When i hit "Play" botton, it shows "GAME CRASH, An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience." Something like this picture.
Ok, so under settings you should see a section called "launcher settings" and both the switches under it should be gray, click on them and they should become green. This allows the launcher to run while the game is running and show you what the problem is. Now, run Minecraft and when it crashes take a screen shot of the launcher log and post it here.
I know how to check log, but It's not show any Warning or Problem on log.
Who can help me if the log is not show any Problem ?
I'm sorry, I'm not good in english.
I know you may have already tried this, but I would restart your PC and try again. If that doesn't work try uninstalling and reinstalling the launcher.
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"There's some good left in this world Mr. Frodo, and it's worth fighting for." - Gandalf
Information about my computer
Window: 7 64bit
Ram: 4GB
Graphic card: AMD
When i hit "Play" botton, it shows "GAME CRASH, An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience." Something like this picture.
Please help me.
Please..
Grab your launcher log or something so its easier to help
Please follow the instructions on this page: http://hopper.minecraft.net/help/guides/minecraft-logs/
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
It's not show any warning on log.
but It's show this.
I'm sorry, I'm not good in english.
The link I gave you has the instructions to get the log
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
Please help me...
Ok, so under settings you should see a section called "launcher settings" and both the switches under it should be gray, click on them and they should become green. This allows the launcher to run while the game is running and show you what the problem is. Now, run Minecraft and when it crashes take a screen shot of the launcher log and post it here.
"There's some good left in this world Mr. Frodo, and it's worth fighting for." - Gandalf
I know how to check log, but It's not show any Warning or Problem on log.
Who can help me if the log is not show any Problem ?
I'm sorry, I'm not good in english.
I know you may have already tried this, but I would restart your PC and try again. If that doesn't work try uninstalling and reinstalling the launcher.
"There's some good left in this world Mr. Frodo, and it's worth fighting for." - Gandalf
Yeah, I've uninstalled and reinstalled the launcher.
but It's still not working.
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Moderatorpost the log, without it its hard to help, thats why people have asked multiple times for it
Help me please
I know how to check log, I've checked it, but It's not show any Warning or Problem on log.
http://paste.ubuntu.com/24882274/
but I can't play minecraft.
Who can help me please ?
You have a nvidia GPU?
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
No, I have a AMD.
https://bugs.mojang.com/browse/MCL-6022
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
I said i use "AMD"
Who can help me please....
4days ago...
It's still not working...
You should have just posted that link to this thread and not to a new thread, I'll copy it here for you.
http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2832178-exception_access_violation-old-launcher#c1
That's a video driver problem. The file listed in the crash (hs_err_pid6812.log) will tell more, post that to pastebin.
See this also, and update your drivers.
https://bugs.mojang.com/browse/MC-31618
D_B
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