Minecraft Forums

Hello, I am doing this for a friend as he cannot at this moment.

I have been trying to help this friend for a week on why his minecraft would not launch, and I couldn't find any fixes, believe me I tried many.

Here is the error:

[16:25:00] [Client thread/INFO]: Setting user: Fearest
[16:25:09] [Client thread/WARN]: Skipping bad option: streamPreferredServer:
[16:25:09] [Client thread/INFO]: LWJGL Version: 2.9.4
[16:25:11] [Client thread/INFO]: Reloading ResourceManager: Default
[16:25:14] [Sound Library Loader/INFO]: Starting up SoundSystem...
[16:25:15] [Thread-3/INFO]: Initializing LWJGL OpenAL
[16:25:15] [Thread-3/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org/)
[16:25:17] [Thread-3/INFO]: OpenAL initialized.
[16:25:17] [Sound Library Loader/INFO]: Sound engine started
[16:25:30] [Client thread/INFO]: Created: 1024x512 textures-atlas
[16:25:40] [Client thread/INFO]: Narrator library for x64 successfully loaded
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005b5e55ec, pid=2384, tid=0x00000000000011bc
#
# JRE version: Java(TM) SE Runtime Environment (8.0_131-b11) (build 1.8.0_131-b11)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.131-b11 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig4dev64.dll+0x55ec]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\user\AppData\Roaming.minecraft\hs_err_pid2384.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed
Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release

If anybody can find the fix for this, it will be appreciated.

Using version 1.12, not sure if it effects every version though.

Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag