I noticed that my skin reverted back to steve, so I get on minecraft.net to find out that my email and password don't match. I can't log in and when I try to change my password, mojang doesnt send anything to my email. So I tried just making a new account with my same email/name, but then it wants me to buy the game again. What happened and how do I fix it? Yes I'm 100% sure it's the right email because it's the only one I ever use and I have zero reason to change anything for this site.
How do I contact mojang if I no longer have an email confirmation of purchase or the card I used to buy the game? I can play the game, but on their site it says I have not bought it. I know something is up, because somebody changed my skin.
How do I contact mojang if I no longer have an email confirmation of purchase or the card I used to buy the game? I can play the game, but on their site it says I have not bought it. I know something is up, because somebody changed my skin.
That is an email you should save. Check your archives. Do not delete important emails. Only Mojang Support can help you with your account.
How do I contact mojang if I no longer have an email confirmation of purchase or the card I used to buy the game? I can play the game, but on their site it says I have not bought it. I know something is up, because somebody changed my skin.
I noticed that my skin reverted back to steve, so I get on minecraft.net to find out that my email and password don't match. I can't log in and when I try to change my password, mojang doesnt send anything to my email. So I tried just making a new account with my same email/name, but then it wants me to buy the game again. What happened and how do I fix it? Yes I'm 100% sure it's the right email because it's the only one I ever use and I have zero reason to change anything for this site.
contact mojang
I do live support at:
https://minecraftirc.net/minecrafthelp/landing/
https://discordapp.com/invite/minecraft
My discord: Greymagic27#4493
How do I contact mojang if I no longer have an email confirmation of purchase or the card I used to buy the game? I can play the game, but on their site it says I have not bought it. I know something is up, because somebody changed my skin.
That is an email you should save. Check your archives. Do not delete important emails. Only Mojang Support can help you with your account.
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How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
If you cant find it, they can provide other means of identification, contact them
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