I run an Institution that has multiple copies of Minecraft. They all need to be updated and all of them are giving me this error message. I never had a problem working with them before.
I wanted to try the EDU edition, but I don't work at a school so they won't give me an account for it. Stuck updating these things manually, and currently inoperable.
Paste Bid wouldn't take it, so here's the whole thing:
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: LPT:One Print Service (lptclient) - EnvisionWare, Inc. - C:\Program Files (x86)\EnvisionWare\lptone\lptclient\lptonesvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla MaintenanceService\maintenanceservice.exe
I run an Institution that has multiple copies of Minecraft. They all need to be updated and all of them are giving me this error message. I never had a problem working with them before.
I wanted to try the EDU edition, but I don't work at a school so they won't give me an account for it. Stuck updating these things manually, and currently inoperable.
Paste Bid wouldn't take it, so here's the whole thing:
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:32:18 AM, on 5/10/2017
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.10586.0020)
FIREFOX: 53.0 (x86 en-US)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\EnvisionWare\lptone\lptclient\lpttpc\lptTpc.exe
C:\Users\Administrator\AppData\Local\Microsoft\OneDrive\OneDrive.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
\bsml-pdc\technology\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=
O2 - BHO: Skype for Business Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office16
\OCHelper.dll
O2 - BHO: Microsoft OneDrive for Business Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~2\MICROS~1\Office16
\GROOVEEX.DLL
O4 - HKLM\..\Run: [Envisionware System Monitor Client] C:\Program Files (x86)\EnvisionWare\System Monitor\ewSystemMonitorClient.exe
O4 - HKLM\..\Run: [Lpt:One Print Client] C:\Program Files (x86)\EnvisionWare\lptone\lptclient\lpttpc\lpttpc.exe
O4 - HKLM\..\Run: [PCReservation] C:\Program Files (x86)\EnvisionWare\PC Reservation\Client Module\PC Reservation Client Module.exe
O4 - HKCU\..\Run: [OneDrive] "C:\Users\Administrator\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1585344917-3615471463-3318295468-1106\..\Run: [OneDrive] "C:\Users\internet\AppData\Local\Microsoft\OneDrive
\OneDrive.exe" /background (User 'internet')
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office16\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office16
\ONBttnIE.dll
O9 - Extra button: @%CommonProgramFiles%\Microsoft Shared\Office16\oregres.dll,-430 - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -
C:\Program Files (x86)\Microsoft Office\Office16\OCHelper.dll
O9 - Extra 'Tools' menuitem: @%CommonProgramFiles%\Microsoft Shared\Office16\oregres.dll,-430 - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files (x86)\Microsoft Office\Office16\OCHelper.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office16\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office16\ONBttnIELinkedNotes.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = DOMAIN.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{e7c93de8-80a9-4700-9f7f-c7c5aee5935d}: NameServer = 192.168.0.10,192.168.0.11
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = DOMAIN.com
O18 - Protocol: mso-minsb.16 - {3459B272-CC19-4448-86C9-DDC3B4B2FAD3} - C:\Program Files (x86)\Microsoft Office\Office16\MSOSB.DLL
O18 - Protocol: osf.16 - {5504BE45-A83B-4808-900A-3A5C36E7F77A} - C:\Program Files (x86)\Microsoft Office\Office16\MSOSB.DLL
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Filter hijack: text/xml - {807583E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE16\MSOXMLMF.DLL
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: Intel(R) Content Protection HDCP Service (cplspcon) - Unknown owner - C:\Windows\system32\IntelCpHDCPSvc.exe (file missing)
O23 - Service: DFServ - Faronics Corporation - C:\Program Files (x86)\Faronics\Deep Freeze\Install C-0\DFServ.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\Windows\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EnvisionWare System Monitor (ewSystemMonitor) - EnvisionWare, Inc. - C:\Program Files (x86)\EnvisionWare\System Monitor\ewSystemMonitorSvc.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intel(R) HD Graphics Control Panel Service (igfxCUIService2.0.0.0) - Unknown owner - C:\Windows\system32\igfxCUIService.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LPT:One Print Service (lptclient) - EnvisionWare, Inc. - C:\Program Files (x86)\EnvisionWare\lptone\lptclient\lptonesvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla MaintenanceService\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: EnvisionWare PCR Client Service (PCReservationClientService) - EnvisionWare, Inc. - C:\Program Files\EnvisionWare\PC Reservation\Client Module\PCReservationClientService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\Windows\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\Windows\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: uvnc_service - UltraVNC - C:\Program Files (x86)\uvnc bvba\UltraVNC\WinVNC.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\WindowsDefender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 9787 bytes
Is this a school/work PC?
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
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