Help!!!! I am trying to install minecraft on a compaq presario CQ60-615DX laptop computer that we received as a hand me down. I did a complete restore on it and upgraded from windows 7 to windows 10. I have downloaded the minecraft launcher but it keeps crashing with this message (I uploaded a screen shot): The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated. I then went to http://hopper.minecraft.net/help/pixel-format-not-accelerated/ and followed those instructions. I went to the Intel link and searched for the driver update and tried to install the downloaded driver but it failed. I then went to https://minecraft.net/en-us/download/alternative and I couldn't get that to work either. I finally found instructions that led me to create and copy my error message so that I could post it for help which I have copied in to my text below. ANY help or guidance for a technology challenged parent is appreciated.
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System Information
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Time of this report: 3/8/2017, 18:06:20
Machine name: COMPAQ-PC
Machine Id: {3A9AC6D3-3DDB-47F7-BA94-9793AE8C1407}
Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Compaq Presario CQ60 Notebook PC
BIOS: Default System BIOS
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, ~2.2GHz
Memory: 2048MB RAM
Available OS Memory: 1980MB RAM
Page File: 1974MB used, 1988MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode
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DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,10.00.14393.0000
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,10.00.14393.0000
WDM Streaming Capture Devices:
,0x00000000,0,0,,
Conexant HD Audio capture,0x00200000,1,1,ksproxy.ax,10.00.14393.0000
WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,10.00.14393.0000
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.14393.0000
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.14393.0000
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.14393.0000
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,10.00.14393.0000
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,10.00.14393.0000
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,10.00.14393.0000
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,10.00.14393.0000
-------------------------------------
Media Foundation Byte Stream Handlers
-------------------------------------
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\ByteStreamHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
<file ext. or MIME type>, <handler CLSID>, <brief description>[, Preferred]
--------------------------------
Media Foundation Scheme Handlers
--------------------------------
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\SchemeHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
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EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
---------------
Diagnostics
---------------
Windows Error Reporting:
+++ WER0 +++:
Fault bucket 127740903009, type 5
Unfortunately, your graphics card isnt supported on Windows 10 as Intel has not released drivers for your graphics card as its too old. You will need to either downgrade to Windows 7, get a new graphics card(If you have a desktop PC) or play in another PC
Rollback Post to RevisionRollBack
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
Thank you! That is what I was afraid of. Since this is an older computer and something for my kids to play minecraft on. I will research on how to downgrade back to 7 or see if I can do another system restore on it. Thank you again for your help, I didn't understand what all that computer jargon meant.
Help!!!! I am trying to install minecraft on a compaq presario CQ60-615DX laptop computer that we received as a hand me down. I did a complete restore on it and upgraded from windows 7 to windows 10. I have downloaded the minecraft launcher but it keeps crashing with this message (I uploaded a screen shot): The game crashed whilst initializing game Error: org.lwjgl.LWJGLException: Pixel format not accelerated. I then went to http://hopper.minecraft.net/help/pixel-format-not-accelerated/ and followed those instructions. I went to the Intel link and searched for the driver update and tried to install the downloaded driver but it failed. I then went to https://minecraft.net/en-us/download/alternative and I couldn't get that to work either. I finally found instructions that led me to create and copy my error message so that I could post it for help which I have copied in to my text below. ANY help or guidance for a technology challenged parent is appreciated.
Unfortunately, your graphics card isnt supported on Windows 10 as Intel has not released drivers for your graphics card as its too old. You will need to either downgrade to Windows 7, get a new graphics card(If you have a desktop PC) or play in another PC
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
Thank you! That is what I was afraid of. Since this is an older computer and something for my kids to play minecraft on. I will research on how to downgrade back to 7 or see if I can do another system restore on it. Thank you again for your help, I didn't understand what all that computer jargon meant.
You can clean install Windows 7 if you have a key
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
I will see if I can find it but doubtful; my MIL got this YEARS ago lol. Thanks!
/me tips hat
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!