Whenever I launch the game, it never makes it past the launcher and gives me an error. - Java Edition Support - Support - Minecraft Forum

#1 Feb 25, 2017

SammyTwelve

Join Date: 2/25/2017
Posts: 1
Member Details

I start the launcher and everything goes as normal, whenever I start the game (Newest version) I get an error.

This is my crash report:

---- Minecraft Crash Report ----
// I feel sad now

Time: 2/25/17 1:33 PM
Description: Initializing game

org.lwjgl.LWJGLException: Pixel format not accelerated
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
at org.lwjgl.opengl.Display.createWindow(Display.java:306)
at org.lwjgl.opengl.Display.create(Display.java:848)
at org.lwjgl.opengl.Display.create(Display.java:757)
at org.lwjgl.opengl.Display.create(Display.java:739)
at bes.ap(SourceFile:600)
at bes.an(SourceFile:436)
at bes.a(SourceFile:383)
at net.minecraft.client.main.Main.main(SourceFile:124)

A detailed walkthrough of the error, its code path and all known details is as follows:
---------------------------------------------------------------------------------------

-- Head --
Thread: Client thread
Stacktrace:
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
at org.lwjgl.opengl.Display.createWindow(Display.java:306)
at org.lwjgl.opengl.Display.create(Display.java:848)
at org.lwjgl.opengl.Display.create(Display.java:757)
at org.lwjgl.opengl.Display.create(Display.java:739)
at bes.ap(SourceFile:600)
at bes.an(SourceFile:436)

-- Initialization --
Details:
Stacktrace:
at bes.a(SourceFile:383)
at net.minecraft.client.main.Main.main(SourceFile:124)

-- System Details --
Details:
Minecraft Version: 1.11.2
Operating System: Windows 10 (amd64) version 10.0
Java Version: 1.8.0_25, Oracle Corporation
Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation
Memory: 49848000 bytes (47 MB) / 147726336 bytes (140 MB) up to 1060372480 bytes (1011 MB)
JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
IntCache: cache: 0, tcache: 0, allocated: 0, tallocated: 0
Launched Version: 1.11.2
LWJGL: 2.9.4
OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
GL Caps:
Using VBOs: Yes
Is Modded: Probably not. Jar signature remains and client brand is untouched.
Type: Client (map_client.txt)
Resource Packs:
Current Language: ~~ERROR~~ NullPointerException: null
Profiler Position: N/A (disabled)
CPU: <unknown>

This is my launcher log:

[13:33:32] [Client thread/INFO]: Setting user: SammyTwelve_
[13:33:35] [Client thread/INFO]: LWJGL Version: 2.9.4
[13:33:35] [Client thread/ERROR]: Couldn't set pixel format
org.lwjgl.LWJGLException: Pixel format not accelerated
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at org.lwjgl.opengl.Display.createWindow(Display.java:306) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at org.lwjgl.opengl.Display.create(Display.java:848) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at org.lwjgl.opengl.Display.create(Display.java:757) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at bes.ap(SourceFile:587) [1.11.2.jar:?]
at bes.an(SourceFile:436) [1.11.2.jar:?]
at bes.a(SourceFile:383) [1.11.2.jar:?]
at net.minecraft.client.main.Main.main(SourceFile:124) [1.11.2.jar:?]

My display specs:

Name Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
PNP Device ID PCI\VEN_8086&DEV_2E12&SUBSYS_304817AA&REV_03\3&61AAA01&0&10
Adapter Type Intel(R) 4 Series Express Chipset Family, Intel Corporation compatible
Adapter Description Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
Adapter RAM 1.61 GB (1,727,617,024 bytes)
Installed Drivers igdumd64.dll,igd10umd64.dll,igdumd32,igd10umd32
Driver Version 8.15.10.2702
INF File oem2.inf (iEGL0 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1440 x 900 x 59 hertz
Bits/Pixel 32
Memory Address 0xFC000000-0xFC3FFFFF
Memory Address 0xE0000000-0xEFFFFFFF
I/O Port 0x00001C70-0x00001C77
IRQ Channel IRQ 4294967293
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\igdkmd64.sys (8.15.10.2702, 10.14 MB (10,627,744 bytes), 3/23/2012 7:13 PM)

Name Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
PNP Device ID PCI\VEN_8086&DEV_2E13&SUBSYS_304817AA&REV_03\3&61AAA01&0&11
Adapter Type Not Available, Intel Corporation compatible
Adapter Description Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
Adapter RAM Not Available
Installed Drivers igdumd64.dll,igd10umd64.dll,igdumd32,igd10umd32
Driver Version 8.15.10.2702
INF File oem2.inf (iEGL1 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1440 x 900 x 59 hertz
Bits/Pixel 32
Memory Address 0xFC400000-0xFC4FFFFF
Driver c:\windows\system32\drivers\igdkmd64.sys (8.15.10.2702, 10.14 MB (10,627,744 bytes), 3/23/2012 7:13 PM)

I tried updating my graphics drivers with the Intel Autodetecter Updater thingy and got an error from that too.

The updater error log:

[00E0:0944][2017-02-25T13:46:33]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\User\Downloads\Intel Components\SetupChipset.exe, cmdline: '-burn.unelevated BurnPipe.{11A27FEB-188F-4E59-9073-EB89FBBFD2B9} {2AF57866-9494-42FA-8BCA-77D197C49547} 212'
[00E0:0944][2017-02-25T13:46:33]i000: Initializing string variable 'IIF_ProductVersion' to value '10.1.1.14'
[00E0:0944][2017-02-25T13:46:33]i000: Initializing string variable 'IIF_InstallerVersion' to value '3.1.6'
[00E0:0944][2017-02-25T13:46:33]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx86.msi' to value ';NullDrivers.cab;NOT VersionNT64'
[00E0:0944][2017-02-25T13:46:33]i000: Initializing string variable 'IIF_ExtractionMapping_SetupChipsetx64.msi' to value ';NullDrivers.cab;VersionNT64'
[00E0:0944][2017-02-25T13:46:34]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\User\AppData\Local\Temp\Intel\Logs\Chipset_20170225134634.log'
[00E0:0944][2017-02-25T13:46:34]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\User\Downloads\Intel Components\SetupChipset.exe'
[00E0:0944][2017-02-25T13:46:34]i052: Condition 'VersionNT >= v6.1 OR (VersionNT = v6.0 AND NTProductType = 3)' evaluates to true.
[00E0:0944][2017-02-25T13:46:34]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'
[00E0:0944][2017-02-25T13:46:34]i000: Loading managed bootstrapper application.
[00E0:0944][2017-02-25T13:46:34]i000: Creating BA thread to run asynchronously.
[00E0:0E58][2017-02-25T13:46:34]i000: ** MBA ** Command line:
[00E0:0E58][2017-02-25T13:46:34]i000: Setting string variable 'WixBundleName' to value 'Intel(R) Chipset Device Software'
[00E0:0E58][2017-02-25T13:46:35]i000: ** MBA ** Calling Engine.Detect()
[00E0:0944][2017-02-25T13:46:35]i100: Detect begin, 3 packages
[00E0:0944][2017-02-25T13:46:35]i000: Setting string variable 'DotNet35' to value '1'
[00E0:0944][2017-02-25T13:46:35]i000: Setting string variable 'DotNet40Client' to value '1'
[00E0:0944][2017-02-25T13:46:35]i000: Setting string variable 'DotNet40Full' to value '1'
[00E0:0944][2017-02-25T13:46:35]i000: Setting string variable 'DotNet45' to value '394802'
[00E0:0944][2017-02-25T13:46:35]i052: Condition 'DotNet35 OR DotNet40Client OR DotNet40Full OR (DotNet45 >= 378389)' evaluates to true.
[00E0:0944][2017-02-25T13:46:35]i101: Detected package: DotNet45, state: Present, cached: None
[00E0:0944][2017-02-25T13:46:35]i101: Detected package: SetupChipsetx86.msi, state: Absent, cached: None
[00E0:0944][2017-02-25T13:46:35]i104: Detected package: SetupChipsetx86.msi, feature: NullDriverFeature, state: Absent
[00E0:0944][2017-02-25T13:46:35]i104: Detected package: SetupChipsetx86.msi, feature: PackageVersionFeature, state: Absent
[00E0:0944][2017-02-25T13:46:35]i104: Detected package: SetupChipsetx86.msi, feature: LicenseAgreementFeature, state: Absent
[00E0:0944][2017-02-25T13:46:35]i101: Detected package: SetupChipsetx64.msi, state: Absent, cached: None
[00E0:0944][2017-02-25T13:46:35]i104: Detected package: SetupChipsetx64.msi, feature: NullDriverFeature, state: Absent
[00E0:0944][2017-02-25T13:46:35]i104: Detected package: SetupChipsetx64.msi, feature: PackageVersionFeature, state: Absent
[00E0:0944][2017-02-25T13:46:35]i104: Detected package: SetupChipsetx64.msi, feature: LicenseAgreementFeature, state: Absent
[00E0:0944][2017-02-25T13:46:35]i199: Detect complete, result: 0x0
[00E0:0944][2017-02-25T13:46:39]i200: Plan begin, 3 packages, action: Install
[00E0:0944][2017-02-25T13:46:39]w321: Skipping dependency registration on package with no dependency providers: DotNet45
[00E0:0944][2017-02-25T13:46:39]i052: Condition 'NOT VersionNT64' evaluates to false.
[00E0:0944][2017-02-25T13:46:39]i204: Plan 3 msi features for package: SetupChipsetx86.msi
[00E0:0944][2017-02-25T13:46:39]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[00E0:0944][2017-02-25T13:46:39]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[00E0:0944][2017-02-25T13:46:39]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[00E0:0944][2017-02-25T13:46:39]i052: Condition 'VersionNT64' evaluates to true.
[00E0:0944][2017-02-25T13:46:39]i204: Plan 3 msi features for package: SetupChipsetx64.msi
[00E0:0944][2017-02-25T13:46:39]i203: Planned feature: NullDriverFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[00E0:0944][2017-02-25T13:46:39]i203: Planned feature: PackageVersionFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[00E0:0944][2017-02-25T13:46:39]i203: Planned feature: LicenseAgreementFeature, state: Absent, default requested: Unknown, ba requested: Unknown, execute action: None, rollback action: None
[00E0:0944][2017-02-25T13:46:39]i000: Setting string variable 'WixBundleRollbackLog_SetupChipsetx64.msi' to value 'C:\Users\User\AppData\Local\Temp\Intel\Logs\Chipset_20170225134634_0_SetupChipsetx64.msi_rollback.log'
[00E0:0944][2017-02-25T13:46:39]i000: Setting string variable 'WixBundleLog_SetupChipsetx64.msi' to value 'C:\Users\User\AppData\Local\Temp\Intel\Logs\Chipset_20170225134634_0_SetupChipsetx64.msi.log'
[00E0:0944][2017-02-25T13:46:39]i201: Planned package: DotNet45, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[00E0:0944][2017-02-25T13:46:39]i201: Planned package: SetupChipsetx86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[00E0:0944][2017-02-25T13:46:39]i201: Planned package: SetupChipsetx64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[00E0:0944][2017-02-25T13:46:39]i299: Plan complete, result: 0x0
[00E0:0E58][2017-02-25T13:46:39]i000: Setting string variable 'IIF_MSI_SWITCHES' to value ''
[00E0:0E58][2017-02-25T13:46:39]i000: ** MBA ** Getting window handle.
[00E0:0E58][2017-02-25T13:46:39]i000: ** MBA ** Calling Engine.Apply(). Window handle: 983964
[00E0:0944][2017-02-25T13:46:39]i300: Apply begin
[00D4:00D0][2017-02-25T13:46:39]i000: Caching bundle from: 'C:\Users\User\AppData\Local\Temp\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\.be\SetupChipset.exe' to: 'C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\SetupChipset.exe'
[00D4:00D0][2017-02-25T13:46:39]i320: Registering bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, version: 10.1.1.14
[00D4:169C][2017-02-25T13:46:39]i305: Verified acquired payload: SetupChipsetx64.msi at path: C:\ProgramData\Package Cache\.unverified\SetupChipsetx64.msi, moving to: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\SetupChipsetx64.msi.
[00D4:169C][2017-02-25T13:46:39]i305: Verified acquired payload: cab4FADBDD6DC6637E75E196F741A3F14D1 at path: C:\ProgramData\Package Cache\.unverified\cab4FADBDD6DC6637E75E196F741A3F14D1, moving to: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\media1.cab.
[00D4:00D0][2017-02-25T13:46:39]i323: Registering package dependency provider: {FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}, version: 10.1.1.14, package: SetupChipsetx64.msi
[00D4:00D0][2017-02-25T13:46:39]i301: Applying execute package: SetupChipsetx64.msi, action: Install, path: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'
[00D4:00D0][2017-02-25T13:46:44]e000: Error 0x80070643: Failed to install MSI package.
[00D4:00D0][2017-02-25T13:46:44]e000: Error 0x80070643: Failed to execute MSI package.
[00E0:0944][2017-02-25T13:46:44]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[00E0:0944][2017-02-25T13:46:44]i319: Applied execute package: SetupChipsetx64.msi, result: 0x80070643, restart: None
[00E0:0944][2017-02-25T13:46:44]e000: Error 0x80070643: Failed to execute MSI package.
[00D4:00D0][2017-02-25T13:46:44]i301: Applying rollback package: SetupChipsetx64.msi, action: Uninstall, path: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\SetupChipsetx64.msi, arguments: ' MSIFASTINSTALL="7" IIF_MSI_SWITCHES="" ARPSYSTEMCOMPONENT="1"'
[00D4:00D0][2017-02-25T13:46:45]e000: Error 0x80070643: Failed to uninstall MSI package.
[00D4:00D0][2017-02-25T13:46:45]e000: Error 0x80070643: Failed to execute MSI package.
[00E0:0944][2017-02-25T13:46:45]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[00E0:0944][2017-02-25T13:46:45]i319: Applied rollback package: SetupChipsetx64.msi, result: 0x80070643, restart: None
[00D4:00D0][2017-02-25T13:46:45]i329: Removed package dependency provider: {FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}, package: SetupChipsetx64.msi
[00D4:00D0][2017-02-25T13:46:45]i351: Removing cached package: SetupChipsetx64.msi, from path: C:\ProgramData\Package Cache\{FEBB7B48-CC1C-4A50-A497-FA21413F6BE9}v10.1.1.14\
[00D4:00D0][2017-02-25T13:46:45]i329: Removed package dependency provider: {23312E5E-F714-4F0B-97F5-4A7E2DEFE61E}, package: SetupChipsetx86.msi
[00D4:00D0][2017-02-25T13:46:45]i330: Removed bundle dependency provider: {619e726e-d2b4-4e28-9568-c964fd81ee6c}
[00D4:00D0][2017-02-25T13:46:45]i352: Removing cached bundle: {619e726e-d2b4-4e28-9568-c964fd81ee6c}, from path: C:\ProgramData\Package Cache\{619e726e-d2b4-4e28-9568-c964fd81ee6c}\
[00E0:0944][2017-02-25T13:46:45]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'
[00E0:0944][2017-02-25T13:46:45]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
[00E0:0E58][2017-02-25T13:46:45]e000: ** MBA ** Unknown error.

I took the intel issue to intel support and their website is bugged and won't let me log in to make a post on their forums.

It logs in okay but then redirects me to a page that doesn't exist.

Please try and help me if you can. I'm trying to get Minecraft to work and I've gotten no luck from anyone. Tackle this challenge if you dare!

(The client is unmodded and I got the Minecraft MSI installer straight from minecraft.net)

Good luck! Get back to me soon!

#2 Feb 25, 2017

urielsalis

Portal Expert
Join Date: 9/28/2012
Posts: 5,446
Minecraft: urielsalis
Member Details

Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
[/pre]

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How to get a dxdiag

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