I want to change my Minecraft username, but when I log into the Mojang website, it wants my favorite movie, pet, and my pet's name. I have no idea what I put in there, though. When I click reset, it says it sent a reset to my Email. I checked my Email, and there was nothing there. I looked in my spam, and all that. I even searched Mojang in my Email search bar.
Hi,
I want to change my Minecraft username, but when I log into the Mojang website, it wants my favorite movie, pet, and my pet's name. I have no idea what I put in there, though. When I click reset, it says it sent a reset to my Email. I checked my Email, and there was nothing there. I looked in my spam, and all that. I even searched Mojang in my Email search bar.
Please respond ASAP!
Thanks,
piggybro12
There's not much you can do.
#Seattle - Veteran Server Manager - #CollegeLife
Email Mojang and ask them to reset your security questions
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
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+urielsalis How?
+RyanTheDictator Thanks... I guess.
+TheSupremeSawk It says there sending it to my Email. So yes I'm sure.
You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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How to get a dxdiag
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+urielsalis Thanks! I'll try that.
/me tips hat
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!