i know im posting in the wrong thread but the account thread takes me to minecraft.net and thats not helping me i bought minecraft a long time ago i have the game in my old computer and can play it but it wont let me play online when i sign into my account on minecraft.net it wants me to purchase it again but i already did once and i have proof anybody have any ideas on how i can fix this cause im not getting any replys from them please let me know thanks
i know im posting in the wrong thread but the account thread takes me to minecraft.net and thats not helping me i bought minecraft a long time ago i have the game in my old computer and can play it but it wont let me play online when i sign into my account on minecraft.net it wants me to purchase it again but i already did once and i have proof anybody have any ideas on how i can fix this cause im not getting any replys from them please let me know thanks
Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/http://Minecraft.net email, and any other relevant information, through this form: https://help.mojang.com/customer/portal/emails/new Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
i sent an email to [email protected] any ideas on how long it will take for a reply?
-
View User Profile
-
View Posts
-
Send Message
Curse PremiumSend a support ticket directly to Mojang using the information below.
.
He is talking about getting the trasaction id from skrill
No idea, never contacted them, they should answer in a few days max if you included all the information
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!