So about a month ago I got a new computer. I hadn't played Minecraft for about 8 months. But whenever I try to connect to a server (after I got my new computer) It says the above error message.
I have pinpointed the problem, though: My wifi. Whenever I play at my dad' house, or on public wifi, I can connect to servers just fine. But at my mom's house, this error message ALWAYS shows up. If it helps, my mom has xfinity comcast wifi. Please help!
EDIT: I used to play Minecraft on my mom's laptop. Minecraft used to work on that laptop but now it doesn't work on either.
Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5 beta/HijackThis.exe/download
Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
So about a month ago I got a new computer. I hadn't played Minecraft for about 8 months. But whenever I try to connect to a server (after I got my new computer) It says the above error message.
I have pinpointed the problem, though: My wifi. Whenever I play at my dad' house, or on public wifi, I can connect to servers just fine. But at my mom's house, this error message ALWAYS shows up. If it helps, my mom has xfinity comcast wifi. Please help!
EDIT: I used to play Minecraft on my mom's laptop. Minecraft used to work on that laptop but now it doesn't work on either.
check your internet
I do live support at:
https://minecraftirc.net/minecrafthelp/landing/
https://discordapp.com/invite/minecraft
My discord: Greymagic27#4493
My Internet works fine for the web, if that's what you mean. If it didn't, obviously I wouldn't be able to access the forum.
mctest.ae97.net works?
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
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I am going to assume that's a link. Well I typed it into browser and it said:
This site can’t be reached
mctest.ae97.net refused to connect.
Try:
ERR_CONNECTION_REFUSED
I am clueless tech-wise so i have no idea what the "proxy" is, and I know it's not the firewall.
Its a server
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
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Boy, am I clueless.
Well I tried the server but it gave me same exact error message.
Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
[/pre]
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
It's not the computer. Multiplayer(on the same computer) works fine on other wi-fi networks. I'm telling you, it's the wi-fi.
You set it to private when the popped appeared instead of public?
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!