So I'm having trouble joining a server I just played on for a few hours yesterday. Nothing has changed, I'm on the same version, account, and Settings as yesterday. But when I try to join the server It attempts to connect for a half second then immediately says:
I'm not sure how restarting my internet would help because I able to view websites, videos and connect to servers in other games easily. there are a couple other computers in my house and they don't have a problem either.
Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5 beta/HijackThis.exe/download
Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
a notepad opened with a bunch of information. do I need to copy everything on that notepad? It does seem to contain private information such as username for my computer.
Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
Download it here: http://www.malwarebytes.org/ and run a scan
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Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
Ran a scan and it removed a couple things. Restarted my pc and i still cant connect. same issue. redownloaded java also in case. Also repaired my minecraft launcher and still getting the same message when i try to connect.
So I'm having trouble joining a server I just played on for a few hours yesterday. Nothing has changed, I'm on the same version, account, and Settings as yesterday. But when I try to join the server It attempts to connect for a half second then immediately says:
Failed to connect to the server
Internal Exception: java.lang.NullPointerException
Anything that could help me figure out the cause of this problem and a solution would be helpful.
try restarting your internet
Senior Moderator for the official Minecraft Discord server (Minecraft, Live, Feedback)
Moderator for MoJIRA (Minecraft official bug tracker)
I'm not sure how restarting my internet would help because I able to view websites, videos and connect to servers in other games easily. there are a couple other computers in my house and they don't have a problem either.
Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
a notepad opened with a bunch of information. do I need to copy everything on that notepad? It does seem to contain private information such as username for my computer.
You can PM it to me if you like, or remove the username from it. Its better if you post it here though so others can try to help you too
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
-Link Removed-
Download it here: http://www.malwarebytes.org/ and run a scan
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Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
Ran a scan and it removed a couple things. Restarted my pc and i still cant connect. same issue. redownloaded java also in case. Also repaired my minecraft launcher and still getting the same message when i try to connect.
[/pre]
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!
thanks, that last one worked for me. apparently about 10% of my files were corrupted and repairing the launcher didnt help. Thanks again.
/me tips hat
Op in #minecrafthelp, JIRA Helper in bugs.mojang.com, Chat moderator in Minecraft Forums, Twitch/Mixer mod
How to get a dxdiag
If I helped you, dont forget to click the thanks arrow!