Minecraft Forums

Hello. I'm sure this is a frequent problem, however, I am not very tech savvy and I just need some simple step-by-step instructions to resolve this issue if anyone will offer them. I downloaded Minecraft for the first time back when the latest version was 1.7.2 and I have been unable to update to any new versions ever since. If I do update, I click the play button and it begins to launch. The Mojang screen pops up, and a few seconds later, it goes back to the screen with play button and it has this in place of the MInecraft Newsletter. This was from today after I updated Java and uninstalled and reinstalled Minecraft.

Completely ignored arguments: [--nativeLauncherVersion, 307]
[20:27:32] [Client thread/INFO]: Setting user: ginger2002glam
[20:27:35] [Client thread/WARN]: Skipping bad option: lastServer:
[20:27:35] [Client thread/INFO]: LWJGL Version: 2.9.4
[20:27:37] [Client thread/INFO]: Reloading ResourceManager: Default
[20:27:39] [Sound Library Loader/INFO]: Starting up SoundSystem...
[20:27:39] [Thread-5/INFO]: Initializing LWJGL OpenAL
[20:27:39] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org)
[20:27:48] [Thread-5/INFO]: OpenAL initialized.
[20:27:48] [Sound Library Loader/INFO]: Sound engine started
[20:27:50] [Client thread/INFO]: Created: 1024x512 textures-atlas
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005a3755ec, pid=2340, tid=4880
#
# JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig4dev64.dll+0x55ec]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\gmorrow\AppData\Roaming\.minecraft\hs_err_pid2340.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed
Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release

I have tried updating my Java as well as completely uninstalling Minecraft from my computer and reinstalling it (including the launchers) and neither of these have worked. I also viewed this article http://www.westeroscraft.com/forum/m/12700545/viewthread/20786549-launcher-wont-launch-my-minecraft/post/last that recommends I check for _JAVA_OPTIONS or JAVA_OPTS in the environment and there were none of those present. I do not run the latest version of Windows, if that makes any difference. If any more information is needed to resolve this, I can certainly find it for you, and if there is another thread with an answer, I will gladly try to make sense of it.Thank you for your help.

Quote from gingeram»

# An error report file with more information is saved as:
# C:\Users\gmorrow\AppData\Roaming\.minecraft\hs_err_pid2340.log

?