Minecraft Forums

This is my first post and I just made an account on here 5 secs ago just to make this post so sorry if I seem noobish >->

so, I've been having trouble lately with minecraft. It happened ever since Geek Squad cleaned my computer from unneeded stuff. Whenever I tried to open mc, entering a world or server would result in a dialogue telling me minecraft has stopped working. I get the options to stop the program and troubleshoot online or just stop the program. In the details, it says this:

Problem signature:
Problem Event Name: APPCRASH
Application Name: javaw.exe
Application Version: 8.0.25.18
Application Timestamp: 54345ca0
Fault Module Name: StackHash_0a48
Fault Module Version: 6.3.9600.18438
Fault Module Timestamp: 57ae642e
Exception Code: c0000374
Exception Offset: PCH_B0_FROM_ntdll+0x0000000000090C6A
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 4105
Additional Information 1: 0a48
Additional Information 2: 0a48e4c882eb82ef1e6e5620c20fc394
Additional Information 3: af46
Additional Information 4: af4646366661ad453387f037465122d9

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other notes: I've already updated java, reinstalled minecraft, cleaned my pc of viruses, malware, any hardware problems so I know for sure this is something wrong with minecraft or java and not my pc.

other info: I own a windows 8 PC, and my graphics card is an Intel HD Graphics 2500

I've tried everything I know without running the risk of screwing up my mc. any help?

edit: forgot to add if I try to run mc in a certain version (I forget which) it tells me that java was unable to create some sort of memory dump. Thought this info might be useful

Is your java up to date? Try downloading and installing the newest version. Go to https://www.java.com/en/download/ to install it and click the download button.

yup, I've downloaded the newest version multiple times to no avail

Which minecraft version is this occuring with.

Quote from usename343»

Which minecraft version is this occuring with.

any version

Quote from SyNcmE»

Check game output for errors and post it here.

there's nothing abnormal with the game output, I didn't find anything different. But one thing that was weird was that the game crashes differently now. Instead of a popup saying minecraft's stopped working, it just completely freezes and stops responding. In any version. When I check the output it just says it can't keep up. Nothing to do with any crashing.

update: I just got a weird game output in 1.11, thought you guys might want to see. It has the core dump thing I was talking about earlier.

[00:23:13] [Server thread/INFO]: xxAiko has joined the game
[00:23:14] [Server thread/INFO]: Saving and pausing game... (I didn't close the game, this is it "crashing")
[00:23:14] [Server thread/INFO]: Saving chunks for level 'Eumin'/Overworld
[00:23:14] [Server thread/INFO]: Saving chunks for level 'Eumin'/Nether
[00:23:14] [Server thread/INFO]: Saving chunks for level 'Eumin'/The End
[00:23:16] [Server thread/WARN]: Can't keep up! Did the system time change, or is the server overloaded? Running 3210ms behind, skipping 64 tick(s)
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000001dc5c933, pid=5484, tid=6096
#
# JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig7icd64.dll+0x6c933]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\Larisa\AppData\Roaming\.minecraft\hs_err_pid5484.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed
Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release

Have you tried updating your drivers?

That might help.

Quote from SyNcmE»

Toggle VBOs

oh my gosh that worked. I would've never thought, thanks so much