Minecraft Forums

In April, I paid $30 (29.99) for Minecraft for my daughter's computer. It seemed to work well for a few weeks, and then it stopped. Now when it opens, it shows a realm for a secondor two and then crashes, and generates a notepad-type crash report, with a 'launcher log' and a 'game output' log saying the crash occurred outside [something...]. Also, it seems that selecting a realm or world (whatever, I know nothing about Minecraft) by clicking the arrow at its left and then having it crash generates a different log than if I click 'play selected realm' down below the realms. After bouncing around a few dozen screens today, I finally got a screen that I'd never seen before that said "Your trial has expired." My question is "Was all I purchased a trial version?" I thought it was the full game. I've already read the "How to ask for help effectively" thread, (thank you Cestislife) so if all I bought was a trial version, my question is answered. But I thought it was the full game.If the trial was $30 how much is the full game? (roughly...)

I live in a different city than my daughter, and I won't be back here where her and her computer are for another month, so I don't have the time today to gather all that data and various screens.Cestislife mentions spoilering but no mention of how that is done (I've never heard that term before). Can you explain how to 'spoiler' something? If I was supposed to get the full version for my $30 I'll gather the crashlogs and anything else I can find and paste them to try and get her game back up and running.

PS HEre's the pastebin address for at least some of the info http://pastebin.com/smVQR9aN

Java 1.8.0_101-b13 Windows 7

Thanks

Realms is something relatively new, and it's a separate thing from Minecraft itself.

Yes, the 30$ gets you full access to singleplayer, server multiplayer, and pretty much everything except realms.

Realms is a sort of easy, safe server hosted by Mojang themselves (normal servers are hosted by us, the community), and is not a necessary purchase.

It's a monthly subscription service, paid by only the user who runs the realm (it's free for everyone else, they just need an invite)

Singleplayer and Multiplayer are, and will always be included in the initial purchase.

As for your crash report...

[13:11:00] [Server thread/INFO]: Changing view distance to 16, from 10[13:11:00]

Followed by:

[Server thread/WARN]: Can't keep up! Did the system time change, or is the server overloaded? Running 2693ms behind, skipping 53 tick(s)

Leads me to believe that the client may have ran out of ram, as according to the log, it has 1gb (ggiabyte, 1000 megabytes) allocated.

It may help to add more, and you can do that like this:

First, check how much ram you have.

Go to the start menu, search "Processor", and click on "Check Processor Speed"

A window like this will pop up:

The details inside it will differ, but it will look more or less the same.

The amount of ram you have is next to "Installed memory (RAM):" (in my case, 16.0 GB)

Take note of this, we will use it later.

Also, next to "System type:", take note of whether or not it says 64-bit or 32-bit. We will use this later as well.

Now that you have that information, open the Minecraft launcher, and click on "Edit profile" to the left of the big Play button.

Tick the mark next to JVM Arguments at the bottom, delete everything in the box next to it, and paste this in:

-Xmx8G -Xmn128M

Change the 8G for how many GB of memory you want Minecraft to use.

Earlier, you found how much ram your computer has. I don't suggest you assign more than half of this.

A good amount to assign would be 2GB if you have 4GB total, 3GB if you have 6GB total, or 4GB if you have 8GB total.

If you have more than 8GB total (like I do), it shouldn't be necessary to allocate any more than 4GB unless you're modding, or doing other non-standard things.

In the end, it should look more or less like this: (The variables will vary, but the bottom is what's important)

After you do this, launch Minecraft and start a singleplayer world. See how it runs, and if it crashes.

You may need to turn down the render distance (Located in the ESC key menu, under options, then video)

If everything's good, then problem solved!

If not, then please post a DXDiag log following this tutorial. This will give us more information (nothing confidential, personal, or otherwise things we shouldn't know) about your computer's specs so we can see if anything else could be causing it.

Tutorial: