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I have an old desktop that my daughter is using. I just downloaded Windows 10 the other day, but minecraft was crashing before that. I have reinstalled Java, reinstalled minecraft, checked for graphics updates (there are none to be had), and read and tried other stuff I found online, to no avail. Please, I need a kind soul to help me as my daughter now is using MY computer !! I really don't know what I am doing, and thank you in advance.

I managed to do this dxdiag:

http://paste.ubuntu.com/21350683/

Here is the most recent crash report:

---- Minecraft Crash Report ----
// Oops.

Time: 7/26/16 8:57 PM
Description: Initializing game

org.lwjgl.LWJGLException: Pixel format not accelerated
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
at org.lwjgl.opengl.Display.createWindow(Display.java:306)
at org.lwjgl.opengl.Display.create(Display.java:848)
at org.lwjgl.opengl.Display.create(Display.java:757)
at org.lwjgl.opengl.Display.create(Display.java:739)
at bcx.ap(SourceFile:598)
at bcx.an(SourceFile:434)
at bcx.a(SourceFile:381)
at net.minecraft.client.main.Main.main(SourceFile:124)

A detailed walkthrough of the error, its code path and all known details is as follows:
---------------------------------------------------------------------------------------

-- Head --
Thread: Client thread
Stacktrace:
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
at org.lwjgl.opengl.Display.createWindow(Display.java:306)
at org.lwjgl.opengl.Display.create(Display.java:848)
at org.lwjgl.opengl.Display.create(Display.java:757)
at org.lwjgl.opengl.Display.create(Display.java:739)
at bcx.ap(SourceFile:598)
at bcx.an(SourceFile:434)

-- Initialization --
Details:
Stacktrace:
at bcx.a(SourceFile:381)
at net.minecraft.client.main.Main.main(SourceFile:124)

-- System Details --
Details:
Minecraft Version: 1.10.2
Operating System: Windows 10 (x86) version 10.0
Java Version: 1.8.0_25, Oracle Corporation
Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation
Memory: 77981336 bytes (74 MB) / 147992576 bytes (141 MB) up to 523501568 bytes (499 MB)
JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512M -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
IntCache: cache: 0, tcache: 0, allocated: 0, tallocated: 0
Launched Version: 1.10.2
LWJGL: 2.9.4
OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
GL Caps:
Using VBOs: Yes
Is Modded: Probably not. Jar signature remains and client brand is untouched.
Type: Client (map_client.txt)
Resource Packs:
Current Language: ~~ERROR~~ NullPointerException: null
Profiler Position: N/A (disabled)
CPU: <unknown>

Game output says this:

Completely ignored arguments: [--nativeLauncherVersion, 307]
[20:57:29] [Client thread/INFO]: Setting user: raviva
[20:57:30] [Client thread/WARN]: Skipping bad option: lastServer:
[20:57:30] [Client thread/INFO]: LWJGL Version: 2.9.4
[20:57:30] [Client thread/ERROR]: Couldn't set pixel format
org.lwjgl.LWJGLException: Pixel format not accelerated
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at org.lwjgl.opengl.Display.createWindow(Display.java:306) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at org.lwjgl.opengl.Display.create(Display.java:848) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at org.lwjgl.opengl.Display.create(Display.java:757) ~[lwjgl-2.9.4-nightly-20150209.jar:?]
at bcx.ap(SourceFile:585) [1.10.2.jar:?]
at bcx.an(SourceFile:434) [1.10.2.jar:?]
at bcx.a(SourceFile:381) [1.10.2.jar:?]
at net.minecraft.client.main.Main.main(SourceFile:124) [1.10.2.jar:?]
---- Minecraft Crash Report ----
// Don't do that.

Time: 7/26/16 8:57 PM
Description: Initializing game

org.lwjgl.LWJGLException: Pixel format not accelerated
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
at org.lwjgl.opengl.Display.createWindow(Display.java:306)
at org.lwjgl.opengl.Display.create(Display.java:848)
at org.lwjgl.opengl.Display.create(Display.java:757)
at org.lwjgl.opengl.Display.create(Display.java:739)
at bcx.ap(SourceFile:598)
at bcx.an(SourceFile:434)
at bcx.a(SourceFile:381)
at net.minecraft.client.main.Main.main(SourceFile:124)

A detailed walkthrough of the error, its code path and all known details is as follows:
---------------------------------------------------------------------------------------

-- Head --
Thread: Client thread
Stacktrace:
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
at org.lwjgl.opengl.Display.createWindow(Display.java:306)
at org.lwjgl.opengl.Display.create(Display.java:848)
at org.lwjgl.opengl.Display.create(Display.java:757)
at org.lwjgl.opengl.Display.create(Display.java:739)
at bcx.ap(SourceFile:598)
at bcx.an(SourceFile:434)

-- Initialization --
Details:
Stacktrace:
at bcx.a(SourceFile:381)
at net.minecraft.client.main.Main.main(SourceFile:124)

-- System Details --
Details:
Minecraft Version: 1.10.2
Operating System: Windows 10 (x86) version 10.0
Java Version: 1.8.0_25, Oracle Corporation
Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation
Memory: 77981336 bytes (74 MB) / 147992576 bytes (141 MB) up to 523501568 bytes (499 MB)
JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512M -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
IntCache: cache: 0, tcache: 0, allocated: 0, tallocated: 0
Launched Version: 1.10.2
LWJGL: 2.9.4
OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
GL Caps:
Using VBOs: Yes
Is Modded: Probably not. Jar signature remains and client brand is untouched.
Type: Client (map_client.txt)
Resource Packs:
Current Language: ~~ERROR~~ NullPointerException: null
Profiler Position: N/A (disabled)
CPU: <unknown>
#@[email protected]# Game crashed! Crash report saved to: #@[email protected]# C:\Users\Girls\AppData\Roaming\.minecraft\crash-reports\crash-2016-07-26_20.57.31-client.txt
Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release

"crashing"

You must be more specific. Does it crash on startup? Does it crash in-game?

Do you have the most recent version of Java?

Also, you have an intel graphics card, which is a problem in itself.

Intel cards are really bad for any kind of games, and i would reccommend you get a new one.

yes I have the most recent edition of java. Can this machine handle a different graphics card?

I dont know, check your motherboard.

So bottom line - can I get minecraft to work on her computer or do I need a new one? It worked for over a year. If she used an older version of Minecraft would that work?

Quote from purpleprincess»

So bottom line - can I get minecraft to work on her computer or do I need a new one? It worked for over a year.

Your current crash is caused because of

I just downloaded Windows 10 the other day

It may have been crashing before that, but it very likely was due to some OTHER reason than the current crash.
Perhaps the Intel VBO crash, easily fixable.

This crash is because the hardware and software combination no longer provide the required Open GL support. The hardware is too old combined with software that is too new. Intel stopped writing drivers for that chipset after Windows 7 came out.

Im a clueless mom as well we just bought the pc minecraft and it will not load period i get this report anytime can anyone help?

---- Minecraft Crash Report ----
// But it works on my machine.

Time: 7/31/16 7:29 AM
Description: Initializing game

org.lwjgl.LWJGLException: Pixel format not accelerated
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
at org.lwjgl.opengl.Display.createWindow(Display.java:306)
at org.lwjgl.opengl.Display.create(Display.java:848)
at org.lwjgl.opengl.Display.create(Display.java:757)
at org.lwjgl.opengl.Display.create(Display.java:739)
at bcx.ap(SourceFile:598)
at bcx.an(SourceFile:434)
at bcx.a(SourceFile:381)
at net.minecraft.client.main.Main.main(SourceFile:124)

A detailed walkthrough of the error, its code path and all known details is as follows:
---------------------------------------------------------------------------------------

-- Head --
Thread: Client thread
Stacktrace:
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
at org.lwjgl.opengl.Display.createWindow(Display.java:306)
at org.lwjgl.opengl.Display.create(Display.java:848)
at org.lwjgl.opengl.Display.create(Display.java:757)
at org.lwjgl.opengl.Display.create(Display.java:739)
at bcx.ap(SourceFile:598)
at bcx.an(SourceFile:434)

-- Initialization --
Details:
Stacktrace:
at bcx.a(SourceFile:381)
at net.minecraft.client.main.Main.main(SourceFile:124)

-- System Details --
Details:
Minecraft Version: 1.10.2
Operating System: Windows 10 (amd64) version 10.0
Java Version: 1.8.0_101, Oracle Corporation
Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation
Memory: 57123056 bytes (54 MB) / 151265280 bytes (144 MB) up to 1060372480 bytes (1011 MB)
JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
IntCache: cache: 0, tcache: 0, allocated: 0, tallocated: 0
Launched Version: 1.10.2
LWJGL: 2.9.4
OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
GL Caps:
Using VBOs: Yes
Is Modded: Probably not. Jar signature remains and client brand is untouched.
Type: Client (map_client.txt)
Resource Packs:
Current Language: ~~ERROR~~ NullPointerException: null
Profiler Position: N/A (disabled)
CPU: <unknown>