Minecraft Forums

Yes i know this really REALLY doesn't belong here but i'm desperate for help. i think my MC account might have gotten hacked. because i can't login with my migrated account *otherwise mojang account* and i'm not getting a "reset password" email I've been trying the password i use *even minecraft.net doesn't recognize it and my password is autofilled.* i have NO way of getting the Transaction ID because i don't remember anything for that. i tried talking to mojang and the site says 1-2 business days...its been 3-4.

So honestly, i'm literally out of options here that's why i came here.

i can give you the in game name if that helps but i doubt it will at all.

MC username: aaron5015

There's really nothing that i know of that could've gotten my account hacked i ignore spam mail, i don't think i have any spyware on my computer. i haven't been on malicious MC sites or downloaded and malicious mods.

So i'm guessing i was just very unlucky.

http://i.imgur.com/CGFcQlk.png

http://i.imgur.com/GhDlZlA.png

http://i.imgur.com/ftGEuAM.png

here are 3 pictures of me in MC. and 2 with a friend in MC.

I don't really know how much more i can confirm this is my account because a lot of people can't believe people does it confirm that I've been on this forum for 4 freaking years? the fact an old profile pic was my own skin http://i.imgur.com/vgdnRl7.png

This is really all the proof i have i kid you not. the fact i was willing to set all this text up just the proove this is mine but no i'm just gonna get one of those people that says "OH LEL DIS ISNT UR ACC U FAKR" well screw you then if you're willing to be that way on something so serious.

Quote from grimallq»

Contact Mojang. ONLY they can deal with account issues.

"i tried talking to mojang and the site says 1-2 business days...its been 3-4."
i already established this. i didn't get a reply back. plus even if they did reply it'd be a pointless and useless automated email.

If you're afraid you were hacked change your password, if you can't access your account contact the company directly. That goes for any service not just Minecraft. You might have to email them back again, the site may say 1-2 business days but that's just a rough guess. Only people that can help you are Mojang. Have you tried just resetting the password?

If you believe you have had your passwords compromised CHANGE THEM ALL IMMEDIATELY. That means your email, Facebook, EVERYTHING. Last thing you need is Mojang emailing you back and you don't have access to the email.

In the future be more careful. Be careful what you download and from where, get some antivirus running. Most people get a keylogger or trojans from downloading fake hacks or cheats or something similar.

If the only proof you have that the account is yours is those screenshots you're out of luck. You need to have the email linked to the account.

Quote from macgarthur»

If you're afraid you were hacked change your password, if you can't access your account contact the company directly. That goes for any service not just Minecraft. You might have to email them back again, the site may say 1-2 business days but that's just a rough guess. Only people that can help you are Mojang. Have you tried just resetting the password?

If you believe you have had your passwords compromised CHANGE THEM ALL IMMEDIATELY. That means your email, Facebook, EVERYTHING. Last thing you need is Mojang emailing you back and you don't have access to the email.

In the future be more careful. Be careful what you download and from where, get some antivirus running. Most people get a keylogger or trojans from downloading fake hacks or cheats or something similar.

If the only proof you have that the account is yours is those screenshots you're out of luck. You need to have the email linked to the account.

i HAVE the email that i previously used. but the email won't work apparently if i'm not getting a reset password.

also nothing else seems changed or anything like i said i might have just been unlucky.

I had this issue before took me about a week to fix. When I tried to purchase Minecraft it said I already had an account which I couldn't log into and the password retrieval wasn't working. I had to email Mojang directly to get it fixed, wasn't hard at all.

Just contact Mojang directly, explain the situation maturely (avoid acting like a child with stuff like "my Minecraft haz been hacked, pleez help meez I is traumatized. Need my account now!!!". They'll email you back and try and password retrieval again, if it still doesn't work they'll manually fix it and reset your password.

Quote from grimallq»

Then wait. Mojang support is rather swamped as of late.

And literally nobody here can help you with an account issue. Period.

Quote from ADVENTUREUPDATE»

That's alright, i thought someone here would know what to do at least in a situation like this.

i do have one issue though and that's about the transaction ID.

what do i do with that if i don't have anyway of getting it.

this was like December 25th 2010 when i got it.

that's all i can remember about the purchase.

Just email Mojang.

Actually *sorry for keeping this thread alive*

I get this when logging in "Error! Unknown e-mail address or password."

wouldn't i have gotten an email if it was changed...

or was it deleted ...that'd be a scary thought if so...and a waste of $26

Okay this is great to know. so i can't log in at the moment is what you're saying.

like i said i don't have my transaction ID and i have no way of getting it.

i wish i did however but those images are my only proof.

Same thing happen to me. It looks like Mojang deleted my whole account because I had to recreate the account using the same email and now my Minecraft account is gone. I cannot login or anything, its telling me I need to purchase the game again. My account had a 2013 Minecon Cape on it also. Im pretty mad...

Quote from iTunesMC»

Same thing happen to me. It looks like Mojang deleted my whole account because I had to recreate the account using the same email and now my Minecraft account is gone. I cannot login or anything, its telling me I need to purchase the game again. My account had a 2013 Minecon Cape on it also. Im pretty mad...

Quote from OvereactiveAtom»

I just purchased my account yesterday joining the community.

I'm seriously annoyed that I feel like I want to leave Minecraft due to this. Wasted 20$.

same here on thursday is when i couldnt login

I was not expecting so many people to have the same issue .-.

at least its good to know i'm not alone.

should we keep this thread open til this epidemic is over?

reason is to keep it open because there may be a lot more people.

Quote from lvs97»

i think someone is lying.. no?
i lost my transaction too, but i searched for about what.. a couple hours? everyplace, everywhere, even in chats,and i managed to found it.
try to search for the email of purchase

If SOMEONE purchased your minecraft account, ask him/her to search for the email of purchase, you, eventualy... will find it, like... why give up without even trying? xD
You cant search for a couple minutes and dare do say that you dont have it?

i didn't say i lost it i just cant get it :l
also i did say he reposted that from another thread because it was true it came from another thread.
http://www.minecraftforum.net/forums/minecraft-discussion/discussion/2633694-uh-is-my-account-gone-im-confused?comment=5 see for your self.

also this was december 25th 2010 when i got minecraft and the card that was used for it is expired and i think its either thrown away or just buried somewhere so i can't get the last numbers for it...

i hope mojang fixes this and its not a person in the servers because i've been seeing quite a bit of people having trouble logging in. even on that site you shown about the isitdown site.

i'm probably just gonna attempt to log into the mojang site everyday til this:

We're currently performing changes to our account authentication process, this is affecting a large number of players when logging in. In most cases our range of support articles and self help functions will allow you to resolve the issue yourself. Please see our help articles below.

is done with.

*sigh*