so i've had minecraft for years and apperently my account was miggrated, no one has my account info, and i've never gone to mojang to migrate, but whatever i guess im fine with that. what i don't understand is why do i now only have the ability to play demo mode? i've purchased the game years ago and i've been able to play it ever since till now! any one able to help me fix this? nothing works and i can't play minecraft any more without it being demo.
same here it keaps saying that i need to buy the game and i check my mojang acount and it says ive already bought it so why can i not play the full game
Otherwise here is what it said (I just copied and pasted, it's kind of long so it's in a spoiler)
Have owned Minecraft for a while:
Scenario: You have an old Minecraft account that was never migrated to a Mojang account.
Solution: Log in with your username, or log into account.mojang.com/migrate to migrate your old account into your empty Mojang account.
Scenario: You have an old Minecraft account and used to log in with your username. You have not migrated to a Mojang account. Now Minecraft.net tells you to log in with your email.
Solution: If someone else has obtained the password to a Minecraft account, they may have migrated it to their own email. If you suspect this is the case, please contact customer support.
Scenario: You've been logging in with email address as normal, but now can only access the demo mode.
Solution: Has the account been refunded? If so, an email would have been sent to the registered email address, and you can visit minecraft.net/store to re-purchase. Are you logging in with the correct email address? You may have registered more than one Mojang account, so try another email address that you own. It's also possible that the email address on the account has changed, and a new Mojang account was registered with the same email. If you believe that is the case, contact customer support.
so i've had minecraft for years and apperently my account was miggrated, no one has my account info, and i've never gone to mojang to migrate, but whatever i guess im fine with that. what i don't understand is why do i now only have the ability to play demo mode? i've purchased the game years ago and i've been able to play it ever since till now! any one able to help me fix this? nothing works and i can't play minecraft any more without it being demo.
tryed it first but it didn't work
same here it keaps saying that i need to buy the game and i check my mojang acount and it says ive already bought it so why can i not play the full game
I went to the official mojang website and it looks like this is a common problem. Here's what the website said. If you would like to look at it for your self here... - https://help.mojang.com/customer/en/portal/articles/1218766-can-only-play-minecraft-demo
Otherwise here is what it said (I just copied and pasted, it's kind of long so it's in a spoiler)
Scenario: You have an old Minecraft account that was never migrated to a Mojang account.
Solution: Log in with your username, or log into account.mojang.com/migrate to migrate your old account into your empty Mojang account.
Scenario: You have an old Minecraft account and used to log in with your username. You have not migrated to a Mojang account. Now Minecraft.net tells you to log in with your email.
Solution: If someone else has obtained the password to a Minecraft account, they may have migrated it to their own email. If you suspect this is the case, please contact customer support.
Scenario: You've been logging in with email address as normal, but now can only access the demo mode.
Solution: Has the account been refunded? If so, an email would have been sent to the registered email address, and you can visit minecraft.net/store to re-purchase. Are you logging in with the correct email address? You may have registered more than one Mojang account, so try another email address that you own. It's also possible that the email address on the account has changed, and a new Mojang account was registered with the same email. If you believe that is the case, contact customer support.
Hope this helped! If it didn't head over to this website - https://help.mojang.com/customer/portal/emails/new
(Both links will open up a new window)
Hey i am having the same problem do you know how to fix it?
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ModeratorBy following what the previous poster linked to
Thread closed as ONLY Mojang can help with account issues