Minecraft says, "We're sorry, but it seems there was an error while trying to render aspects of the game." I followed the "Fix The Problem" button and the website which opens says, "Pixel Format Not Accelerated".
I've just replace my video card with an ATI FireGL V7300. I allowed Windows to load a driver instead of using the disc because of past history with bloatware. The disc which came with the video card gives me an error instead of working. The ADM website (which ati.com re-directs to) provided me with an auto-detector which nicely told me there was nothing available for my computer. I've created a DxDiag report following the instructions from the minecraft help page: http://paste.ubuntu.com/12599577/.
I just ran a fresh dxdiag and it shows the Microsoft in parenthesis like above, and Minecraft still isn't loading. Last night I downloaded the .exe from AMD (link above), and it's a 'software suite' which supposedly includes the display driver. I've installed the .exe, it loaded into a folder it created on the C drive. I updated the driver via device manager to that folder, but minecraft didn't work, so I uninstalled the driver, rebooted the computer, and windows beat me to the punch by installing a driver on boot up. I ran again the Catalyst Install Manager trying to figure out if I did something wrong. This time I chose to "view log" once it was done and noticed the line item, "ATI Display Driver" final status is "fail". The error message that links me to says, "Driver Install: the driver package does not specify a hardware identifier".
Translation please?
And as a post script...later last night I noticed the front of the box which contained the video card says it's designer for Windows XP, and 2000. While choosing the driver from AMD's website I picked Windows 7 but perhaps I'm trying to get a square peg in a round hole??
The box is going to reflect the common versions of windows from the time the box was printed. You need drivers for the version of OS that you are running now.
What you can try is to use Device Manager to try to install a driver update. When it asks choose "Have disk" and navigate to the driver you downloaded.
Well I have re-downloaded the driver on the odd chance that I somehow didn't download the one for Windows 7. I uninstalled the previous software suite, rebooted, installed the new one, and guess what...no *.inf file anywhere to be found. So, when I go to update the device driver, there is a choice of "ATI FreGL V7300" with no windows in parenthesis following it. However, when I choose this Windows tells me that driver does not support my version of windows.. I will now look for a windows update but I cannot understand why there was no *.inf in the driver from AMD...
I now appear to be really stuck. The AMD "driver" didn't contain any *.inf files and failed on install, therefore I'm still running the windows driver. There was a Window's update which is now installed and rebooted, but Minecraft STILL won't load and keeps saying my pixel format is not accelerated.
I now appear to be really stuck. The AMD "driver" didn't contain any *.inf files and failed on install, therefore I'm still running the windows driver. There was a Window's update which is now installed and rebooted, but Minecraft STILL won't load and keeps saying my pixel format is not accelerated.
Any more ideas??
Thanks.
I just downloaded the first link I gave for the driver and its name suggests it is for Vista. I was able to open the archive with 7zip and the inf is definitely in it so it may have been AMD linking to wrong version.
However, this is the last version that mentions GL in the description so you may need to start from here and go down on the list or go from the bottom up.
OcAMD: "I was able to open the archive with 7zip and the inf is definitely in it". Can you say that with a little translation? Where/what is the archive? Is that another phrase for the .exe I downloaded?
I'm downloading the newest link above. Thanks so much for finding that. Cross your fingers. It fries me I have to download 347MB just to get a driver...
It simply means that the exe's are essentially self-extracting/executing zip files so they can be looked inside off with something that handles archives like winzip, 7zip, winrar, and etc.. You said you are trying the newest link above but remember my comment above the bottom 2 links.
After running that initial installer, once the Catalyst screen pops up the driver and inf are at C:\AMD\FirePro_8.583_Vista64_77160\Packages\Drivers\Display\LH6A_INF by default.
Whether the Vista driver is the last available for that GPU or not depends upon when it was considered obsolete by AMD.
The Vista drivers usually CAN be installed on Win 7, though sometimes you have to use the "have disk" method to make it work.
AMD's site has gone downhill lately. It's harder than it ought to be to find the right drivers (What exactly is the difference between all the "system" choices? It's easy to get wrong and its the first thing you have to choose). Their web site ("Display Results" button) doesn't even work for me in any browser on one of my computers, and only works in one browser on the other.
Gerbil - I checked where you said, and there is indeed an inf there. I pointed the device driver to it but Windows declared that it's driver is better. Is there some means of overriding Windows? I tried on re-boot in safe mode and checked in the bios but no luck.
OcAMD for some reason I only saw the first three links in your previous email. I think I caught it while you were creating it. I'll try the latest one which mentions GL next. My process is slow as my download speed is slightly faster than dial-up...
Gerbil - I checked where you said, and there is indeed an inf there. I pointed the device driver to it but Windows declared that it's driver is better. Is there some means of overriding Windows? I tried on re-boot in safe mode and checked in the bios but no luck.
OcAMD for some reason I only saw the first three links in your previous email. I think I caught it while you were creating it. I'll try the latest one which mentions GL next. My process is slow as my download speed is slightly faster than dial-up...
Minecraft says, "We're sorry, but it seems there was an error while trying to render aspects of the game." I followed the "Fix The Problem" button and the website which opens says, "Pixel Format Not Accelerated".
I've just replace my video card with an ATI FireGL V7300. I allowed Windows to load a driver instead of using the disc because of past history with bloatware. The disc which came with the video card gives me an error instead of working. The ADM website (which ati.com re-directs to) provided me with an auto-detector which nicely told me there was nothing available for my computer. I've created a DxDiag report following the instructions from the minecraft help page: http://paste.ubuntu.com/12599577/.
Thanks in advance!
Yours would be under workstations. Here it is for Windows 7 64bit.
http://support.amd.com/en-us/download/workstation/legacy?os=Windows 7 - 64&rev=8.583
If you want to search for yourself go here:
http://support.amd.com/en-us/download
type system =workstation
product family = FireGL series
product = FireGL V7300
OS = Windows 7 64bit
Oh! I didn't know I had "workstation graphics" I was trying something else. Downloading now. Thanks! Hope this works...
Well shoot, the updated driver didn't work. Here's a link to the Minecraft Crash Report: http://paste.ubuntu.com/12600022/
Any help would be fabulous!
Are you sure the updated driver installed?
If it installed, then the dxdiag should no longer say that you are running microsoft's version of the driver:
I just ran a fresh dxdiag and it shows the Microsoft in parenthesis like above, and Minecraft still isn't loading. Last night I downloaded the .exe from AMD (link above), and it's a 'software suite' which supposedly includes the display driver. I've installed the .exe, it loaded into a folder it created on the C drive. I updated the driver via device manager to that folder, but minecraft didn't work, so I uninstalled the driver, rebooted the computer, and windows beat me to the punch by installing a driver on boot up. I ran again the Catalyst Install Manager trying to figure out if I did something wrong. This time I chose to "view log" once it was done and noticed the line item, "ATI Display Driver" final status is "fail". The error message that links me to says, "Driver Install: the driver package does not specify a hardware identifier".
Translation please?
And as a post script...later last night I noticed the front of the box which contained the video card says it's designer for Windows XP, and 2000. While choosing the driver from AMD's website I picked Windows 7 but perhaps I'm trying to get a square peg in a round hole??
Thanks again.
Here is a link to the Installation Report: http://paste.ubuntu.com/12603785/
The box is going to reflect the common versions of windows from the time the box was printed. You need drivers for the version of OS that you are running now.
What you can try is to use Device Manager to try to install a driver update. When it asks choose "Have disk" and navigate to the driver you downloaded.
See this from Mojang: http://hopper.minecraft.net/help/guides/drivers/amd-manual-install/
Well I have re-downloaded the driver on the odd chance that I somehow didn't download the one for Windows 7. I uninstalled the previous software suite, rebooted, installed the new one, and guess what...no *.inf file anywhere to be found. So, when I go to update the device driver, there is a choice of "ATI FreGL V7300" with no windows in parenthesis following it. However, when I choose this Windows tells me that driver does not support my version of windows.. I will now look for a windows update but I cannot understand why there was no *.inf in the driver from AMD...
I now appear to be really stuck. The AMD "driver" didn't contain any *.inf files and failed on install, therefore I'm still running the windows driver. There was a Window's update which is now installed and rebooted, but Minecraft STILL won't load and keeps saying my pixel format is not accelerated.
Any more ideas??
Thanks.
I just downloaded the first link I gave for the driver and its name suggests it is for Vista. I was able to open the archive with 7zip and the inf is definitely in it so it may have been AMD linking to wrong version.
Here is the list of previous released versions.
http://support.amd.com/en-us/download/workstation/previous?os=Windows 7 - 64
From the above link the top 2 drivers seem to be correct and were WHQL certified. Here they are in order.
http://support.amd.com/en-us/download/workstation/previous/detail?os=Windows 7 - 64&rev=14.301.1019
http://support.amd.com/en-us/download/workstation/previous/detail?os=Windows 7 - 64&rev=14.301.1010
However, this is the last version that mentions GL in the description so you may need to start from here and go down on the list or go from the bottom up.
http://support.amd.com/en-us/download/workstation/previous/detail?os=Windows 7 - 64&rev=8.802
http://support.amd.com/en-us/download/workstation/previous/detail?os=Windows 7 - 64&rev=8.773
OcAMD: "I was able to open the archive with 7zip and the inf is definitely in it". Can you say that with a little translation? Where/what is the archive? Is that another phrase for the .exe I downloaded?
I'm downloading the newest link above. Thanks so much for finding that. Cross your fingers. It fries me I have to download 347MB just to get a driver...
It simply means that the exe's are essentially self-extracting/executing zip files so they can be looked inside off with something that handles archives like winzip, 7zip, winrar, and etc.. You said you are trying the newest link above but remember my comment above the bottom 2 links.
After running that initial installer, once the Catalyst screen pops up the driver and inf are at C:\AMD\FirePro_8.583_Vista64_77160\Packages\Drivers\Display\LH6A_INF by default.
That is what got me. It was suppose to be for Win 7 64bit but states Vista64; are they compatible?
Never mind, I found this.
http://www.sevenforums.com/tutorials/98073-drivers-install-vista-drivers-windows-7-a.html
It has been awhile since I messed with Vista.
Whether the Vista driver is the last available for that GPU or not depends upon when it was considered obsolete by AMD.
The Vista drivers usually CAN be installed on Win 7, though sometimes you have to use the "have disk" method to make it work.
AMD's site has gone downhill lately. It's harder than it ought to be to find the right drivers (What exactly is the difference between all the "system" choices? It's easy to get wrong and its the first thing you have to choose). Their web site ("Display Results" button) doesn't even work for me in any browser on one of my computers, and only works in one browser on the other.
Indeed, that is why I tried to do some leg work for him since I use Nvidia it is touch and go and I can only try to point in the right direction..
Thanks both of you for all your help!
Gerbil - I checked where you said, and there is indeed an inf there. I pointed the device driver to it but Windows declared that it's driver is better. Is there some means of overriding Windows? I tried on re-boot in safe mode and checked in the bios but no luck.
OcAMD for some reason I only saw the first three links in your previous email. I think I caught it while you were creating it. I'll try the latest one which mentions GL next. My process is slow as my download speed is slightly faster than dial-up...
BTW, I'm a "she"
... you could try uninstalling the existing driver, then before rebooting, try to install with the have disk method using the INF on disk.
The thing is, when I uninstall the driver, my screens go black. If I could figure out all the key commands I could do that...
You can follow these directions to push a driver to install in Windows 7.
http://rake.sh/blog/2011/09/23/how-to-get-past-the-best-driver-software-for-your-device-is-already-installed-in-windows-7/
I'm so sorry for the "him"; please excuse me.