My Minecraft account was hacked a week ago, i've emailed Mojang twice now and they haven't responded. I have my transaction ID, username for the account and everything, they just won't email.
I really want my account back but they just won't respond. Any ideas of what I should do?
My Minecraft account was hacked a week ago, i've emailed Mojang twice now and they haven't responded. I have my transaction ID, username for the account and everything, they just won't email.
I really want my account back but they just won't respond. Any ideas of what I should do?
Think of how many emails Mojang is likely receiving. I would wait at least another week or two.
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ModeratorNormally you would get a reply in 1-2 business days, but they currently have a small backlog, they will reply
see https://help.mojang.com/customer/portal/articles/359446
Sending multiple messages just gives then more messages to dig through and slows them down too