So I have been without my minecraft account now for about 2 months. I emailed mojang customer support about a week and a half ago, no response. I gave them my paypal transaction ID too. Here is my problem: So one day I found out my google account (My minecraft account was registered with my google account) somehow broke (Probably got hacked...). Then I tried to login to my minecraft account... and guess what it said.... "Sorry but your username or password is incorrect. I tried to login on minecraft.net but the same thing happens!! I am tired and bored without minecraft. I had a server but now its probably dead... This is frickin irritating. What am I supposed to do if mojang support doesnt even respond (Even after 1 week and a half, I mean, really??), I cant login to my minecraft account. Oh I forgot... I had ANOTHER account before this one that was broken too.
My username: NovaX3
Broken email (I cant even login to it so idc if i post it here): [email protected]
Old account: fritzcat
Email (Cant post it here... I dont want this one to get hacked...)
Please help! I dont know what to do anymore.
Note: I shouldnt have to waste $25 on a new account if you guys cant fix this.
I said I cant login at all... that means I cant reset my password or anything like that. I already migrated my old account. Why would I want to play boring pocket edition and I dont have the minecraft on Xbox.
I said I cant login at all... that means I cant reset my password or anything like that. I already migrated my old account. Why would I want to play boring pocket edition and I dont have the minecraft on Xbox.
But I cant reset my password because I cant login to my email! That means I cant even login to my account because my account is broken. And yes, I already tried doing this.
Do you still have access to your e-mail connected to your first account? if so, you should be able to get that account back, and I'd assume you have access to it as you said "(Cant post it here... I dont want this one to get hacked...)", so why not just use the forgot password option with that account?
Edit** I cant login to either of the accounts so I cant reset the password. It says invalid username or password when I tried to login on both of them.
But I cant reset my password because I cant login to my email! That means I cant even login to my account because my account is broken. And yes, I already tried doing this.
So let me get this straight:
You have two email addresses. You have also had two Minecraft accounts in your lifetime, each with different email addresses.
The one linked to your main Minecraft acccount has been "hacked". You do not have access to this account.
The one linked to your other old "broken" Minecraft account is nonexistent. You do not have access to this account.
And you did not set up any security/recovery options on your main account? No phone number or anything? Security is a necessity, especially in these times.
You can also verify your identity to reset your password. Did you try that?
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So I have been without my minecraft account now for about 2 months. I emailed mojang customer support about a week and a half ago, no response. I gave them my paypal transaction ID too. Here is my problem: So one day I found out my google account (My minecraft account was registered with my google account) somehow broke (Probably got hacked...). Then I tried to login to my minecraft account... and guess what it said.... "Sorry but your username or password is incorrect. I tried to login on minecraft.net but the same thing happens!! I am tired and bored without minecraft. I had a server but now its probably dead... This is frickin irritating. What am I supposed to do if mojang support doesnt even respond (Even after 1 week and a half, I mean, really??), I cant login to my minecraft account. Oh I forgot... I had ANOTHER account before this one that was broken too.
My username: NovaX3
Broken email (I cant even login to it so idc if i post it here): [email protected]
Old account: fritzcat
Email (Cant post it here... I dont want this one to get hacked...)
Please help! I dont know what to do anymore.
Note: I shouldnt have to waste $25 on a new account if you guys cant fix this.
Reset password?
Migrate to Mojang next time.
Minecraft Console and Mobile don't require accounts, until then you can play those.
Before you even THINK about asking for crash help: Guide to fixing and avoiding crashes
I said I cant login at all... that means I cant reset my password or anything like that. I already migrated my old account. Why would I want to play boring pocket edition and I dont have the minecraft on Xbox.
It's the broken email then.
Before you even THINK about asking for crash help: Guide to fixing and avoiding crashes
Obviously its broken. I said someone hacked it or something.
That is what the "Forgot Password" option is for. You can reset your password and... *gasp* log in!
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But I cant reset my password because I cant login to my email! That means I cant even login to my account because my account is broken. And yes, I already tried doing this.
Do you still have access to your e-mail connected to your first account? if so, you should be able to get that account back, and I'd assume you have access to it as you said "(Cant post it here... I dont want this one to get hacked...)", so why not just use the forgot password option with that account?
No I dont have access to either of the accounts
Edit** I cant login to either of the accounts so I cant reset the password. It says invalid username or password when I tried to login on both of them.
I asked if you had access to the e-mail linked with the old account, if you have access to that e-mail. you can get your old account back.
Oh great!!!
How do I do that
**Edit: actually it says my old account doesnt exit now... so yeah
So let me get this straight:
You have two email addresses. You have also had two Minecraft accounts in your lifetime, each with different email addresses.
The one linked to your main Minecraft acccount has been "hacked". You do not have access to this account.
The one linked to your other old "broken" Minecraft account is nonexistent. You do not have access to this account.
And you did not set up any security/recovery options on your main account? No phone number or anything? Security is a necessity, especially in these times.
You can also verify your identity to reset your password. Did you try that?
Correct.
How do I verify my identity to try to get my account back?
I believe security Qs.
Before you even THINK about asking for crash help: Guide to fixing and avoiding crashes
What?? I dont see any "Security QS"
Steps on Google:
Step 1: Click "Need Help?" button on Sign-In page.
Step 2: Click "I don't know my password" and enter your email.
Step 3: If Google recognizes your email, they will show it. Enter the last password you remember.
Step 4: In fine print below the email recovery page, there is a line that says:
"Can't access this recovery option? Verify your identity by answering multiple questions about your account."
Then, answer the questions that follow.
OMG WTF... it says "This account was deleted and is no longer recoverable..." No wonder I cant login to my google account anymore
You mean "[email protected]"?
Yes. I do.
Cant we just get an admin or mod in here to help me? D:
R.I.P your email addresses.
The only thing you can do now that I can think of is wait for Mojang to reply
after 10 yearsor buy a new account.Sorry I couldn't help you, I wish you best of luck.