So the Launcher has been suggesting for some time that should get the new launcher to possibly improve game speed so I finally tried to do that today by getting the new minecraft,exe (and I also tried the .msi file). Unfortunately the launcher file fails to update and so I can no longer play the game.
Below is the launcher log;
Clearly I am not getting a connection for some reason. Not sure if it is an issue that there's no Java Version listed (I have 8, Update 45, 32-bit)
########################################################
Native Launcher Version: 51
Operating System: Windows 7 SP1
Application Hash: b06079c75cb616544a6dbf83108db9a3265e1242
Java Version:
x64: 1
Starting download of: https://launchermeta.mojang.com/mc/launcher.json
Created pFile
Content length is 00811380
Got 200 from server
Download successful
Runtime outdated!
Runtime version should be should be 1.8.0_25
Game launcher outdated!
Hash should be 270ccf341cf61d5bb5838515dba3c9283a899361
Starting download of: http://launcher.mojang.com/jre/win-64/1.8.0_25/bdca00e1c2a1f2c23c9a77b65188b788d475a603/jre-win-64-1.8.0_25.lzma
Encountered internet exception 12029: A connection with the server could not be established
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 4:58:01 PM, on 5/25/2015
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17801)
So the Launcher has been suggesting for some time that should get the new launcher to possibly improve game speed so I finally tried to do that today by getting the new minecraft,exe (and I also tried the .msi file). Unfortunately the launcher file fails to update and so I can no longer play the game.
Below is the launcher log;
Clearly I am not getting a connection for some reason. Not sure if it is an issue that there's no Java Version listed (I have 8, Update 45, 32-bit)
########################################################
Native Launcher Version: 51
Operating System: Windows 7 SP1
Application Hash: b06079c75cb616544a6dbf83108db9a3265e1242
Java Version:
x64: 1
Starting download of: https://launchermeta.mojang.com/mc/launcher.json
Created pFile
Content length is 00811380
Got 200 from server
Download successful
Runtime outdated!
Runtime version should be should be 1.8.0_25
Game launcher outdated!
Hash should be 270ccf341cf61d5bb5838515dba3c9283a899361
Starting download of: http://launcher.mojang.com/jre/win-64/1.8.0_25/bdca00e1c2a1f2c23c9a77b65188b788d475a603/jre-win-64-1.8.0_25.lzma
Encountered internet exception 12029: A connection with the server could not be established
Starting download of: http://launcher.mojang.com/jre/win-64/1.8.0_25/bdca00e1c2a1f2c23c9a77b65188b788d475a603/jre-win-64-1.8.0_25.lzma
Encountered internet exception 12029: A connection with the server could not be established
Starting download of: http://launcher.mojang.com/jre/win-64/1.8.0_25/bdca00e1c2a1f2c23c9a77b65188b788d475a603/jre-win-64-1.8.0_25.lzma
Encountered internet exception 12029: A connection with the server could not be established
Deleted game/_tmpJava.lzma
Starting download of: http://launcher.mojang.com/mc/launcher/jar/908282d51b77c48abc6972ab490e1e91b0e412d0/launcher.jar.lzma
Encountered internet exception 12029: A connection with the server could not be established
Starting download of: http://launcher.mojang.com/mc/launcher/jar/908282d51b77c48abc6972ab490e1e91b0e412d0/launcher.jar.lzma
Encountered internet exception 12029: A connection with the server could not be established
Starting download of: http://launcher.mojang.com/mc/launcher/jar/908282d51b77c48abc6972ab490e1e91b0e412d0/launcher.jar.lzma
Encountered internet exception 12029: A connection with the server could not be established
Deleted game/launchertmp.jar.lzma
Can you give us a Hijackthis (HJT) report. How to is in my sig.
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 4:58:01 PM, on 5/25/2015
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17801)
FIREFOX: 38.0.1 (x86 en-US)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
C:\Program Files (x86)\Lexmark 9500 Series\lxdoamon.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Tango\Tango.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Users\Rich\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\NETGEAR Genie\bin\genie2_tray.exe
C:\Program Files (x86)\LGNAS\Remote Network Drive\CloudDrive.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_17_0_0_169.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_17_0_0_169.exe
C:\Program Files (x86)\Java\jre1.8.0_45\bin\javaw.exe
C:\Program Files (x86)\Java\jre1.8.0_45\bin\jp2launcher.exe
C:\Users\Rich\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: MSS+ Identifier - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_45\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_45\bin\jp2ssv.dll
O4 - HKLM\..\Run: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [AmazonGSDownloaderTray] C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderTray.exe
O4 - HKLM\..\Run: [PowerDVD13Agent] "C:\Program Files (x86)\CyberLink\PowerDVD13\PowerDVD13Agent.exe"
O4 - HKLM\..\Run: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized
O4 - HKLM\..\Run: [Lexmark 9500 Series] "C:\Program Files (x86)\Lexmark 9500 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU\..\Run: [SearchProtection] "C:\Users\Rich\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart
O4 - HKCU\..\Run: [NETGEARGenie] "C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenie.exe" -mini -redirect
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [Tango] C:\Program Files (x86)\Tango\Tango.exe -r
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')
O4 - Startup: Dropbox.lnk = Rich\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.8.150\SSScheduler.exe
O4 - Global Startup: Remote Network Drive.lnk = C:\Program Files (x86)\LGNAS\Remote Network Drive\CloudDriveStart.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call settings - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/site/ClientControl/en/x86/MuCatalogWebControl.cab?1379461165338
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Amazon Download Agent - Amazon.com - C:\Program Files (x86)\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bluetooth Driver Management Service (BcmBtRSupport) - Unknown owner - C:\Windows\system32\BtwRSupportService.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files (x86)\Browny02\BrYNSvc.exe
O23 - Service: Cloud Drive Helper Service (CloudDriveService) - Unknown owner - C:\Windows\CloudDriveService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Genie Timeline Service (GenieTimelineService) - Genie9 - C:\Program Files\NETGEAR\ReadySHARE Vault\GenieTimelineService.exe
O23 - Service: NVIDIA GeForce Experience Service (GfExperienceService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe
O23 - Service: globalUpdate Update Service (globalUpdate) (globalUpdate) - Unknown owner - C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe (file missing)
O23 - Service: globalUpdate Update Service (globalUpdatem) (globalUpdatem) - Unknown owner - C:\Program Files (x86)\globalUpdate\Update\GoogleUpdate.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Unknown owner - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: lxdoCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\x64\3\\lxdoserv.exe
O23 - Service: lxdo_device - - C:\Windows\system32\lxdocoms.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: NETGEARGenieDaemon - NETGEAR - C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Network Service (NvNetworkService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
O23 - Service: NVIDIA Streamer Service (NvStreamSvc) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SAS Document Conversion Server - Unknown owner - C:\Program Files\SASHome\SASTextAnalyticsDocumentConversion\12.3\_tgwinsvc_wrapper.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: Cisco AnyConnect Secure Mobility Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
1. Uninstall mcafee.
2. Run malwarebytes. You can download it from the link in my sig.
Removed McAfee (not sure how that got installed). I already have Malwarebytes installed.
Still the same problem with the launcher, unfortunately.