Minecraft Forums

When i turned on minecraft for the first time, it showed the mojang logo and then it crashed and this came up. ive never played minecraft on this computer and i just got minecraft. i have no mods or resource packs at all.


[13:39:25] [Client thread/INFO]: Setting user: Benjivander
[13:39:25] [Client thread/INFO]: (Session ID is token:f5f1d01d0fa44337a5c390a751619e7f:7f42e86dd1a8472fb713e1c50bb7713a)
[13:39:27] [Client thread/INFO]: LWJGL Version: 2.9.4
[13:39:28] [Client thread/INFO]: Reloading ResourceManager: Default
[13:39:29] [Sound Library Loader/INFO]: Starting up SoundSystem...
[13:39:30] [Thread-6/INFO]: Initializing LWJGL OpenAL
[13:39:30] [Thread-6/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org)
[13:39:30] [Thread-6/INFO]: OpenAL initialized.
[13:39:30] [Sound Library Loader/INFO]: Sound engine started
[13:39:45] [Client thread/INFO]: Created: 512x512 textures-atlas
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x48833e88, pid=2652, tid=2636
#
# JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
# Java VM: Java HotSpot(TM) Client VM (25.25-b02 mixed mode windows-x86 )
# Problematic frame:
# C [ig4dev32.dll+0x3e88]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\Benji\AppData\Roaming\.minecraft\hs_err_pid2652.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed
Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release

Did you update Java to the newest version?

yup.

it doesnt work because this happens every time i go on

# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x48833e88, pid=2652, tid=2636

Something is not letting the JDK access all the memory it needs. And by the way, the newest Java is Update 31. You have Update 25.

Solution: Do you have any programs that may cause Java to not run to it's fullest capabilities? If you give me a list, I can resolve the issue.

i have Steam, Lego Indiana Jones, Super Mario Bros. X, and pokemon showdown.
and can you tell me the link to java 31

uhh help plz

My mistake. Java is now on JRE 8u40. Download link: java.com/download

What emulator do you use? That may be the source of the problem.

nevermind, it works. thanks for your help!