Hi, I'm a mom and not a computer buff. Just thought I'd get that out of the way. My son is 7 and is entered in a local public library Minecraft competition. I found out they were using PC version (he has Xbox and pocket edition) so I broke down and bought it for him and after I loaded it, the launcher came up. We pressed play and then I got this crash message. I tried researching for the past day and a half trying out some if the suggested resolutions to this apparently common issue but my brain is going in circles. So here is my dxdiag;
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System Information
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Time of this report: 3/2/2015, 20:02:10
Machine name: THEROBINSONS
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r7.150109-2022)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Studio 1555
BIOS: Ver 1.00 BIOS A07 PARTTBL
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz (2 CPUs), ~2.1GHz
Memory: 4096MB RAM
Available OS Memory: 4060MB RAM
Page File: 3682MB used, 1082MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode
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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
Name: Mobile Intel(R) 4 Series Chipset Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_02BE1028&REV_07\3&11583659&0&00
Driver: n/a
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.9600.16384
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.9600.16384
WDM Streaming Capture Devices:
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
HD Audio Microphone 2,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
WDM Streaming Rendering Devices:
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.9600.16384
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.9600.16384
Video Capture Sources:
Integrated Webcam,0x00200000,1,1,ksproxy.ax,6.03.9600.16384
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.9600.16384
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.9600.16384
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Media Foundation Byte Stream Handlers
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[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\ByteStreamHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
<file ext. or MIME type>, <handler CLSID>, <brief description>[, Preferred]
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Media Foundation Scheme Handlers
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[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Media Foundation\SchemeHandlers]
[HKEY_LOCAL_MACHINE\Software\Classes\MediaFoundation\MediaSources\Preferred]
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EVR Power Information
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Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
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Diagnostics
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Windows Error Reporting:
+++ WER0 +++:
Fault bucket 98839827632, type 5
It's for Windows 8, so you may need to follow the 'have disk' instructions here: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/1869598-windows-8-1-not-able-to-play?comment=2
You GPU is not supported on newer OSes than Win8.