I'm trying to access Realms, but am getting a screen that says:
"Recently, Mojang was acquired by Microsoft. Microsoft implements certain procedures to help protect children and their privacy, including complying with the Children's Online Privacy Protection Act (COPPA)
Read more about COPPA
You may need to obtain parental consent before accessing your Realms account."
I then am given the choice to either open the Mojang accounts page or go back to the title screen. On my Mojang account, my birth year is correct and I'm 20 years old; I don't see why I would need parental consent. Either way, there's no option on the Mojang accounts page to provide consent. I've read that the issue requires migrating my Minecraft account to Mojang, but it looks like that's already done. Clicking https://account.mojang.com/migrate gives me the message "you can only own one copy of Minecraft per account" on the Mojang site, and my MC account is listed there.
Please let me know if there's something I can do to fix this!
I'm trying to access Realms, but am getting a screen that says:
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Moderatorhttps://help.mojang.com/customer/portal/emails/new?ref=footer
Thanks for the tip. I'll contact them right away!
^ This is what Hampus told me at customer support. And he fixed it for me! I am playing with my friends now. YAY
Be sure to check out my youtube channel DarkiGaming at https://www.youtube.com/channel/UClRULi49HTt0AVJpf9oKtPQ enjoy!!!
who do I talk to?
When I search it doesnt work is brings me back to the page I started in
what do i do?
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ModeratorPlease read all posts in the future rather than reviving a dead thread that already has the answer you want