Minecraft Forums

Hi i wasn't sure what thread to post to this in,

but i tried to log in to play on a realm and it saying that i may have to get parental consent to play.

and it brings me to the mojang page. Im over 18 and it says on my minecraft account, not sure if that makes a difference. Also my account isn't migrated with my mojang account. i cant do so because my email that i used to buy minecraft was deactivated. i hope i dont have to migrate my accounts to fix this issue :X

thanks in advance for advice.

Still waiting for answers regarding this as well.

My account has been migrated. My information is correct, I'm 24 and my credit card that I use for my own Realms subscription that's in my name is all clearly listed on my account page. And yet, I'm blocked from my Realms server. And there is nothing anywhere on the account/profile page about verifying anything at all.

Emailed them, still waiting on an answer.

Quote from SaevioGaming»

Still waiting for answers regarding this as well.

My account has been migrated. My information is correct, I'm 24 and my credit card that I use for my own Realms subscription that's in my name is all clearly listed on my account page. And yet, I'm blocked from my Realms server. And there is nothing anywhere on the account/profile page about verifying anything at all.

Emailed them, still waiting on an answer.

Hey i was wondering if you had reply back from them ?

Quote from webrosc»

This page explains why this is happening https://help.mojang.com/customer/portal/articles/1780997-mojang-account-users-under-13

so how do I go about adding my credit card and what not.

Bump

I was having the same issue. Once I migrated my account and entered my birthdate, I re-downloaded Minecraft and re-installed it, and that seemed to fix the problem. Good luck!

Thanks for the reply.

I have to get my account sorted out now.

my old email address got recycled because i haven't been on it in a while..

-sighs-

it already started the process of me trying to switch it.

thank you again, im sure that will solve the issue ._.