Cannot play online? - Java Edition Support - Support - Minecraft Forum

#1 Oct 19, 2014

Thatdude11111115

The Meaning of Life, the Universe, and Everything.
Location: Iron Forge
Join Date: 12/2/2011
Posts: 50
Minecraft: ThatDude1115
Member Details

Not sure if this is the correct place to post this, but i'm desperate for help. I've been trying to play Minecraft, but when i launch the launcher it only gives me the option to play offline. I'm not sure if this has to do with the recent Minecraft.net trouble or what, but its frustrating not knowing what is happening. The launcher log is below. Can someone help?

Edit: Fixed it, for some reason my Norton was blocking Minecraft. I had to add it to my Norton firewall list and then allow access to fix.

[12:32:48 INFO]: Minecraft Launcher 1.5.3 (through bootstrap 4) started on windows...
[12:32:48 INFO]: Current time is Oct 19, 2014 12:32:48 PM
[12:32:48 INFO]: System.getProperty('os.name') == 'Windows 7'
[12:32:48 INFO]: System.getProperty('os.version') == '6.1'
[12:32:48 INFO]: System.getProperty('os.arch') == 'amd64'
[12:32:48 INFO]: System.getProperty('java.version') == '1.8.0_25'
[12:32:48 INFO]: System.getProperty('java.vendor') == 'Oracle Corporation'
[12:32:48 INFO]: System.getProperty('sun.arch.data.model') == '64'
[12:32:48 INFO]: JFX is already initialized
[12:32:48 INFO]: Refreshing local version list...
[12:32:48 INFO]: Refreshing remote version list...
[12:32:48 ERROR]: Unexpected exception refreshing version list
java.net.SocketException: Permission denied: connect
at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method) ~[?:1.8.0_25]
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) ~[?:1.8.0_25]
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) ~[?:1.8.0_25]
at java.net.AbstractPlainSocketImpl.connect(Unknown Source) ~[?:1.8.0_25]
at java.net.PlainSocketImpl.connect(Unknown Source) ~[?:1.8.0_25]
at java.net.SocksSocketImpl.connect(Unknown Source) ~[?:1.8.0_25]
at java.net.Socket.connect(Unknown Source) ~[?:1.8.0_25]
at sun.security.ssl.SSLSocketImpl.connect(Unknown Source) ~[?:1.8.0_25]
at sun.net.NetworkClient.doConnect(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.http.HttpClient.openServer(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.http.HttpClient.openServer(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.https.HttpsClient.New(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source) ~[?:1.8.0_25]
at com.mojang.launcher.Http.performGet(Http.java:54) ~[launcher.jar:?]
at net.minecraft.launcher.updater.RemoteVersionList.getContent(RemoteVersionList.java:27) ~[launcher.jar:?]
at net.minecraft.launcher.updater.VersionList.refreshVersions(VersionList.java:85) ~[launcher.jar:?]
at net.minecraft.launcher.updater.MinecraftVersionManager.refreshVersions(MinecraftVersionManager.java:60) ~[launcher.jar:?]
at net.minecraft.launcher.Launcher$2.run(Launcher.java:131) [launcher.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:1.8.0_25]
at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.8.0_25]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_25]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_25]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_25]
[12:32:48 INFO]: Loaded 5 profile(s); selected 'ThatDude1115'
[12:32:48 INFO]: Refreshing auth...
[12:32:48 INFO]: Logging in with access token
[12:32:49 ERROR]: Exception whilst logging into profile
com.mojang.authlib.exceptions.AuthenticationUnavailableException: Cannot contact authentication server
at com.mojang.authlib.yggdrasil.YggdrasilAuthenticationService.makeRequest(YggdrasilAuthenticationService.java:71) ~[launcher.jar:?]
at com.mojang.authlib.yggdrasil.YggdrasilUserAuthentication.logInWithToken(YggdrasilUserAuthentication.java:132) ~[launcher.jar:?]
at com.mojang.authlib.yggdrasil.YggdrasilUserAuthentication.logIn(YggdrasilUserAuthentication.java:55) ~[launcher.jar:?]
at net.minecraft.launcher.Launcher.ensureLoggedIn(Launcher.java:213) [launcher.jar:?]
at net.minecraft.launcher.Launcher$2.run(Launcher.java:167) [launcher.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:1.8.0_25]
at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.8.0_25]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_25]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_25]
at java.lang.Thread.run(Unknown Source) [?:1.8.0_25]
Caused by: java.net.SocketException: Permission denied: connect
at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method) ~[?:1.8.0_25]
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) ~[?:1.8.0_25]
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) ~[?:1.8.0_25]
at java.net.AbstractPlainSocketImpl.connect(Unknown Source) ~[?:1.8.0_25]
at java.net.PlainSocketImpl.connect(Unknown Source) ~[?:1.8.0_25]
at java.net.SocksSocketImpl.connect(Unknown Source) ~[?:1.8.0_25]
at java.net.Socket.connect(Unknown Source) ~[?:1.8.0_25]
at sun.security.ssl.SSLSocketImpl.connect(Unknown Source) ~[?:1.8.0_25]
at sun.net.NetworkClient.doConnect(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.http.HttpClient.openServer(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.http.HttpClient.openServer(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.https.HttpsClient.New(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source) ~[?:1.8.0_25]
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(Unknown Source) ~[?:1.8.0_25]
at com.mojang.authlib.HttpAuthenticationService.performPostRequest(HttpAuthenticationService.java:73) ~[launcher.jar:?]
at com.mojang.authlib.yggdrasil.YggdrasilAuthenticationService.makeRequest(YggdrasilAuthenticationService.java:54) ~[launcher.jar:?]
... 9 more

Last edited by Thatdude11111115: Oct 19, 2014

#2 Oct 19, 2014

stupid3700

IRC HACKER
Join Date: 4/28/2013
Posts: 1,817
Minecraft: stupid3700
Member Details

Software on your computer is preventing Java from connecting to the internet. A HijackThis log should point us towards the culprit.
Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
Run the program, choose 'I accept', then 'Do a scan and save a log file'. After a while a text file will open. Copy everything, and paste it in spoiler tags for us to see.
How to use spoiler tags:

[SPOILER]text goes here[/SPOILER]

Live support: #minecrafthelp
Stu

#3 Oct 19, 2014

Thatdude11111115

The Meaning of Life, the Universe, and Everything.
Location: Iron Forge
Join Date: 12/2/2011
Posts: 50
Minecraft: ThatDude1115
Member Details

 Cant get that spoiler thing to work





Logfile of Trend Micro HijackThis v2.0.5

Scan saved at 1:15:25 PM, on 10/19/2014

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v11.0 (11.00.9600.17344)





Boot mode: Normal



Running processes:

C:\Program Files (x86)\Common Files\Seagate\Schedule2\schedhlp.exe

C:\Program Files (x86)\Logitech\Vid HD\Vid.exe

C:\Program Files\Lexmark\ErrorApp\lmab1err.exe

C:\Program Files (x86)\Lexmark Pro710 Series\LMADImon.exe

C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe

C:\Program Files (x86)\Steam\Steam.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe

C:\Program Files (x86)\Mobogenie\DaemonProcess.exe

C:\Program Files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe

C:\Program Files (x86)\Common Files\Acronis\TibMounter\TibMounterMonitor.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Steam\bin\steamwebhelper.exe

C:\Program Files (x86)\Steam\bin\steamwebhelper.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Users\Frulin\Downloads\HijackThis.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mysearch.avg.com?cid={65c4db44-4f1b-4819-adf2-6babf84b8c67}&mid=809e3863fac047d388bf854de0c2effd-052ad7a73cb3804204bf81235cdd7d716baf589f&lang=en&ds=co011&coid=avgtbdisco&cmpid=&pr=sa&d=2014-02-08 14:38:41&v=18.1.7.598&pid=safeguard&sg=0&sap=hp

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 

R3 - URLSearchHook: (no name) - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - (no file)

F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: PasswordBox Helper - {5DB69B97-934B-451D-94DB-32EF802A01CD} - C:\Program Files (x86)\PasswordBox\Application\pbbtn.dll

O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll

O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\IPS\IPSBHO.DLL

O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: PoDDFViewer - {7CD7ED5E-2FE6-3882-4F16-1CCCA53492E8} - C:\ProgramData\PoDDFViewer\e.dll (file missing)

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: (no name) - {95B7759C-8C7F-4BF1-B163-73684A933233} - (no file)

O2 - BHO: KingCooupon - {A59BBC74-B35E-997C-207B-72B672A484BF} - C:\ProgramData\KingCooupon\V4tS9yRN.dll (file missing)

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: DCA - {B49699FC-1665-4414-A1CB-C4A2A4A13EEC} - C:\Program Files (x86)\Consumer Input\InternetExplorer\dca-bho.dll (file missing)

O2 - BHO: Define - {B78F92C8-DEB3-11E2-9A0A-FB64281D6ADE} - C:\Users\Frulin\AppData\Local\DefineExt\temp.dat (file missing)

O2 - BHO: KIIngCeoaupooN - {C63F2697-4C6D-7E25-F62C-BA290C92518B} - C:\ProgramData\KIIngCeoaupooN\ZqA2WFKT.dll (file missing)

O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll

O4 - HKLM\..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [SearchProtection] C:\ProgramData\Search Protection\_run.bat

O4 - HKLM\..\Run: [DivXMediaServer] C:\Program Files (x86)\DivX\DivX Media Server\DivXMediaServer.exe

O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [Search Protection] C:\ProgramData\Search Protection\SearchProtection.exe

O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe

O4 - HKLM\..\Run: [DiscWizardMonitor.exe] "C:\Program Files (x86)\Seagate\DiscWizard\DiscWizardMonitor.exe"

O4 - HKLM\..\Run: [AcronisTibMounterMonitor] C:\Program Files (x86)\Common Files\Acronis\TibMounter\TibMounterMonitor.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode

O4 - HKCU\..\Run: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent

O4 - HKCU\..\Run: [LMab1err] "C:\Program Files\Lexmark\ErrorApp\LMab1err.exe"

O4 - HKCU\..\Run: [LMADImon] "C:\Program Files (x86)\Lexmark Pro710 Series\LMADImon.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [HydraVisionDesktopManager] "C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDM.exe"

O4 - HKCU\..\Run: [MobileAppSync] "C:\Program Files (x86)\Mobile App Sync\D2MClient.exe"

O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent

O4 - HKCU\..\Run: [NextLive] C:\Windows\SysWOW64\rundll32.exe "C:\Users\Frulin\AppData\Roaming\newnext.me\nengine.dll",EntryPoint -m l

O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

O4 - HKCU\..\Run: [AVG-Secure-Search-Update_0214b] "C:\Program Files (x86)\AVG SafeGuard toolbar\AVG-Secure-Search-Update_0214b.exe" /PROMPT /CMPID=0214b

O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_14_0_0_145_Plugin.exe -update plugin

O4 - HKUS\S-1-5-18\..\Run: [Driver Support] C:\Program Files (x86)\Driver Support\Driver Support\DriverSupport.exe /applicationMode:systemTray /showWelcome:false (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [Driver Support] C:\Program Files (x86)\Driver Support\Driver Support\DriverSupport.exe /applicationMode:systemTray /showWelcome:false (User 'Default user')

O4 - Startup: RollerCoaster Tycoon 3 Registration.lnk = C:\Users\Frulin\AppData\Local\Temp\{5DFEA872-AA0A-4378-B965-62A30FE5311F}\{907B4640-266B-4A21-92FB-CD1A86CD0F63}\ATR1.exe

O4 - Global Startup: CineForm Status.lnk = C:\Program Files (x86)\CineForm\Tools\GoProCineFormStatusViewer.exe

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Skype Click to Call settings - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: *.clonewarsadventures.com

O15 - Trusted Zone: *.freerealms.com

O15 - Trusted Zone: *.soe.com

O15 - Trusted Zone: *.sony.com

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O20 - AppInit_DLLs: 

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: ConsumerInput Update Service (consumerinput_update) (consumerinput_update) - Unknown owner - C:\Program Files (x86)\Consumer Input\Update\ConsumerInputUpdate.exe (file missing)

O23 - Service: ConsumerInput Update Service (consumerinput_updatem) (consumerinput_updatem) - Unknown owner - C:\Program Files (x86)\Consumer Input\Update\ConsumerInputUpdate.exe (file missing)

O23 - Service: dealscompare - Unknown owner - C:\Program Files (x86)\dealscompare\dealscompareavs161.exe (file missing)

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: Hi-Rez Studios Authenticate and Update Service (HiPatchService) - Hi-Rez Studios - C:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe

O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Seagate Scheduler2 Service (SgtSch2Svc) - Seagate - C:\Program Files (x86)\Common Files\Seagate\Schedule2\schedul2.exe

O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: WajamUpdaterV3 - Unknown owner - C:\Program Files (x86)\Wajam\Updater\WajamUpdaterV3.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)



--

End of file - 13801 bytes

Last edited by Thatdude11111115: Oct 19, 2014

#4 Oct 19, 2014

stupid3700

IRC HACKER
Join Date: 4/28/2013
Posts: 1,817
Minecraft: stupid3700
Member Details

Please remove Norton as it is known to cause this issue.

Live support: #minecrafthelp
Stu

#5 Oct 19, 2014

Thatdude11111115

The Meaning of Life, the Universe, and Everything.
Location: Iron Forge
Join Date: 12/2/2011
Posts: 50
Minecraft: ThatDude1115
Member Details

Remove Norton form my computer? I'm not sure why that would cause this. It has always been here and never had any problems...

#6 Oct 20, 2014

stupid3700

IRC HACKER
Join Date: 4/28/2013
Posts: 1,817
Minecraft: stupid3700
Member Details

Quote from Thatdude11111115 »
Remove Norton form my computer? I'm not sure why that would cause this. It has always been here and never had any problems...

Because for some strange reason, Norton decides to block Java from opening connections to the internet. It's been known to do this for a long time, and the only currently known solution is to remove it. You can try adding Java to your firewall exceptions in Norton, but I can't guarantee this will resolve the issue.

Live support: #minecrafthelp
Stu