Minecraft Forums

Hello, each time I try to join a multiplayer or singleplayer servers I crash. I recently deleted and installed minecraft. Here is the crash report:

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000000c2dac25, pid=3024, tid=8040
#
# JRE version: Java(TM) SE Runtime Environment (7.0_67-b01) (build 1.7.0_67-b01)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (24.65-b04 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig7icd64.dll+0x47ac25]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\yesenia\AppData\Roaming\.minecraft\hs_err_pid3024.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed

Quote from webrosc»

please post a dxdiag log

http://pastebin.com/rrGgJ02V

Quote from webrosc»

Give these newer graphics drivers a try https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24329

Ok will do but my internet isn't the best so it will take about 30 minutes for both of them to be done. Hopefully this works

Quote from webrosc»

you only need to download the first one, the exe version, the second one is just a zip format of the files

It says "Error The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer."

Quote from KD3n»

It says "Error The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer."

Try to install the driver straight from Toshiba instead: http://cdgenp01.csd.toshiba.com/content/support/downloads/tc50146900e.exe (or manually find it here).

Quote from webrosc»

i was worried that would happen as you have a toshiba, what is the laptops exact model number?
ok ninja'd by extreme :/

haha hopefully this one works xD

Quote from Extreme_Heat»

Try to install the driver straight from Toshiba instead: http://cdgenp01.csd.toshiba.com/content/support/downloads/tc50146900e.exe (or manually find it here).

Thank you very much! Now it works! I really had no clue what was the problem thanks to you know it works

Quote from KD3n»

haha hopefully this one works xD

Quote from webrosc»

i was worried that would happen as you have a toshiba, what is the laptops exact model number?
ok ninja'd by extreme :/

Thank you too very much! I finally can now play Minecraft!:D