Umm, Minecraft keeps freezing when the Mojang logo comes on, then crashes back to the launcher. I've reinstalled it, deleted the .minecraft folder, updated drivers. I also ran as admin but I doubted that would work. My laptop has the requirements and everything, so I don't know what else to do. Also I struggle to download files, so I do want to try to avoid that too.
Log thingy
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000000d7d55ec, pid=5844, tid=4556
#
# JRE version: Java(TM) SE Runtime Environment (7.0_60-b19) (build 1.7.0_60-b19)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (24.60-b09 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig4dev64.dll+0x55ec]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
--------------- T H R E A D ---------------
Current thread (0x000000000024f000): JavaThread "Client thread" [_thread_in_native, id=4556, stack(0x0000000002410000,0x0000000002510000)]
Instructions: (pc=0x000000000d7d55ec)
0x000000000d7d55cc: 44 0b d8 45 0b d8 85 f6 0f 8e 98 00 00 00 66 66
0x000000000d7d55dc: 90 66 66 90 85 ed 7e 0f 8b cd 41 8b c3 49 8b f9
0x000000000d7d55ec: f3 ab 44 8b 54 24 60 41 8b c2 83 ee 01 4c 03 c8
0x000000000d7d55fc: 85 f6 7f e0 eb 70 8b bc 24 80 00 00 00 48 8b 94
Register to memory mapping:
RAX=0x0000000000ffffff is an unknown value
RBX=0x000000000029f060 is an unknown value
RCX=0x00000000000001e0 is an unknown value
RDX=0x000000000000ff00 is an unknown value
RSP=0x000000000250eb30 is pointing into the stack for thread: 0x000000000024f000
RBP=0x00000000000001e0 is an unknown value
RSI=0x0000000000000076 is an unknown value
RDI=0x00000000187ad000 is an unknown value
R8 =0x0000000000000000 is an unknown value
R9 =0x00000000187ad000 is an unknown value
R10=0x0000000000000d80 is an unknown value
R11=0x0000000000ffffff is an unknown value
R12=0x0000000000000020 is an unknown value
R13=0x000000000032f200 is an unknown value
R14=0x000000000e8891c0 is an unknown value
R15=0x0000000000000000 is an unknown value
VM Mutex/Monitor currently owned by a thread: None
Heap
par new generation total 118016K, used 79151K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 65% used [0x00000000bae00000, 0x00000000bf12c668, 0x00000000c1480000)
from space 13056K, 79% used [0x00000000c2140000, 0x00000000c2b5f828, 0x00000000c2e00000)
to space 13056K, 0% used [0x00000000c1480000, 0x00000000c1480000, 0x00000000c2140000)
concurrent mark-sweep generation total 84620K, used 53976K [0x00000000c2e00000, 0x00000000c80a3000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 36656K, used 23852K [0x00000000fae00000, 0x00000000fd1cc000, 0x0000000100000000)
GC Heap History (10 events):
Event: 13.416 GC heap before
{Heap before GC invocations=2 (full 1):
par new generation total 118016K, used 118016K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 100% used [0x00000000bae00000, 0x00000000c1480000, 0x00000000c1480000)
from space 13056K, 100% used [0x00000000c1480000, 0x00000000c2140000, 0x00000000c2140000)
to space 13056K, 0% used [0x00000000c2140000, 0x00000000c2140000, 0x00000000c2e00000)
concurrent mark-sweep generation total 31240K, used 30617K [0x00000000c2e00000, 0x00000000c4c82000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 21248K, used 16458K [0x00000000fae00000, 0x00000000fc2c0000, 0x0000000100000000)
Event: 13.521 GC heap after
Heap after GC invocations=3 (full 1):
par new generation total 118016K, used 13056K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 0% used [0x00000000bae00000, 0x00000000bae00000, 0x00000000c1480000)
from space 13056K, 100% used [0x00000000c2140000, 0x00000000c2e00000, 0x00000000c2e00000)
to space 13056K, 0% used [0x00000000c1480000, 0x00000000c1480000, 0x00000000c2140000)
concurrent mark-sweep generation total 38920K, used 38275K [0x00000000c2e00000, 0x00000000c5402000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 21248K, used 16458K [0x00000000fae00000, 0x00000000fc2c0000, 0x0000000100000000)
}
Event: 18.466 GC heap before
{Heap before GC invocations=3 (full 1):
par new generation total 118016K, used 118016K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 100% used [0x00000000bae00000, 0x00000000c1480000, 0x00000000c1480000)
from space 13056K, 100% used [0x00000000c2140000, 0x00000000c2e00000, 0x00000000c2e00000)
to space 13056K, 0% used [0x00000000c1480000, 0x00000000c1480000, 0x00000000c2140000)
concurrent mark-sweep generation total 55748K, used 33448K [0x00000000c2e00000, 0x00000000c6471000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 35204K, used 21666K [0x00000000fae00000, 0x00000000fd061000, 0x0000000100000000)
Event: 18.603 GC heap after
Heap after GC invocations=4 (full 1):
par new generation total 118016K, used 12531K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 0% used [0x00000000bae00000, 0x00000000bae00000, 0x00000000c1480000)
from space 13056K, 95% used [0x00000000c1480000, 0x00000000c20bcfc0, 0x00000000c2140000)
to space 13056K, 0% used [0x00000000c2140000, 0x00000000c2140000, 0x00000000c2e00000)
concurrent mark-sweep generation total 55748K, used 45431K [0x00000000c2e00000, 0x00000000c6471000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 35204K, used 21666K [0x00000000fae00000, 0x00000000fd061000, 0x0000000100000000)
}
Event: 22.102 GC heap before
{Heap before GC invocations=4 (full 2):
par new generation total 118016K, used 117491K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 100% used [0x00000000bae00000, 0x00000000c1480000, 0x00000000c1480000)
from space 13056K, 95% used [0x00000000c1480000, 0x00000000c20bcfc0, 0x00000000c2140000)
to space 13056K, 0% used [0x00000000c2140000, 0x00000000c2140000, 0x00000000c2e00000)
concurrent mark-sweep generation total 55748K, used 45431K [0x00000000c2e00000, 0x00000000c6471000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 35204K, used 21952K [0x00000000fae00000, 0x00000000fd061000, 0x0000000100000000)
Event: 22.180 GC heap after
Heap after GC invocations=5 (full 2):
par new generation total 118016K, used 10788K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 0% used [0x00000000bae00000, 0x00000000bae00000, 0x00000000c1480000)
from space 13056K, 82% used [0x00000000c2140000, 0x00000000c2bc92e0, 0x00000000c2e00000)
to space 13056K, 0% used [0x00000000c1480000, 0x00000000c1480000, 0x00000000c2140000)
concurrent mark-sweep generation total 55748K, used 53133K [0x00000000c2e00000, 0x00000000c6471000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 35204K, used 21952K [0x00000000fae00000, 0x00000000fd061000, 0x0000000100000000)
}
Event: 23.546 GC heap before
{Heap before GC invocations=5 (full 2):
par new generation total 118016K, used 115748K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 100% used [0x00000000bae00000, 0x00000000c1480000, 0x00000000c1480000)
from space 13056K, 82% used [0x00000000c2140000, 0x00000000c2bc92e0, 0x00000000c2e00000)
to space 13056K, 0% used [0x00000000c1480000, 0x00000000c1480000, 0x00000000c2140000)
concurrent mark-sweep generation total 84620K, used 50771K [0x00000000c2e00000, 0x00000000c80a3000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 36656K, used 22029K [0x00000000fae00000, 0x00000000fd1cc000, 0x0000000100000000)
Event: 23.600 GC heap after
Heap after GC invocations=6 (full 2):
par new generation total 118016K, used 8837K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 0% used [0x00000000bae00000, 0x00000000bae00000, 0x00000000c1480000)
from space 13056K, 67% used [0x00000000c1480000, 0x00000000c1d216a8, 0x00000000c2140000)
to space 13056K, 0% used [0x00000000c2140000, 0x00000000c2140000, 0x00000000c2e00000)
concurrent mark-sweep generation total 84620K, used 50771K [0x00000000c2e00000, 0x00000000c80a3000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 36656K, used 22029K [0x00000000fae00000, 0x00000000fd1cc000, 0x0000000100000000)
}
Event: 28.397 GC heap before
{Heap before GC invocations=6 (full 3):
par new generation total 118016K, used 113797K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 100% used [0x00000000bae00000, 0x00000000c1480000, 0x00000000c1480000)
from space 13056K, 67% used [0x00000000c1480000, 0x00000000c1d216a8, 0x00000000c2140000)
to space 13056K, 0% used [0x00000000c2140000, 0x00000000c2140000, 0x00000000c2e00000)
concurrent mark-sweep generation total 84620K, used 50771K [0x00000000c2e00000, 0x00000000c80a3000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 36656K, used 22350K [0x00000000fae00000, 0x00000000fd1cc000, 0x0000000100000000)
Event: 28.475 GC heap after
Heap after GC invocations=7 (full 3):
par new generation total 118016K, used 10366K [0x00000000bae00000, 0x00000000c2e00000, 0x00000000c2e00000)
eden space 104960K, 0% used [0x00000000bae00000, 0x00000000bae00000, 0x00000000c1480000)
from space 13056K, 79% used [0x00000000c2140000, 0x00000000c2b5f828, 0x00000000c2e00000)
to space 13056K, 0% used [0x00000000c1480000, 0x00000000c1480000, 0x00000000c2140000)
concurrent mark-sweep generation total 84620K, used 53977K [0x00000000c2e00000, 0x00000000c80a3000, 0x00000000fae00000)
concurrent-mark-sweep perm gen total 36656K, used 22350K [0x00000000fae00000, 0x00000000fd1cc000, 0x0000000100000000)
}
vm_info: Java HotSpot(TM) 64-Bit Server VM (24.60-b09) for windows-amd64 JRE (1.7.0_60-b19), built on May 7 2014 12:55:18 by "java_re" with unknown MS VC++:1600
time: Sat Sep 20 15:43:25 2014
elapsed time: 30 seconds
Uuu, I'm unsure if that's the right log. Arigotou for the help uwu
Have you messed with the default profile settings? More specifically, have you accidentally selected "JVM Arguments"? This may be allocating more RAM than your computer has access to - which could be caused by running background applications, having a shady antivirus program installed that runs way more than it should (*cough* Norton *cough*), etc.
No, I'm afraid I haven't. I checked it out and it was unselected. Also, I don't actually have an anti-virus installed (I just uninstalled AVG because it is terrible). I also checked out background applications and there is nothing wrong with any of them. I also tend to shut as much as I can before playing games so...
Anyway, thanks for telling me about that. I'll test if previous versions work. Albeit, I won't be able to play online, it will be worthwhile to test.
Edit: 1.7.10 has the problem too. I really do not want to waste more internet downloading previous versions, so I'm afraid that is as much information as I can get.
No, I'm afraid I haven't. I checked it out and it was unselected. Also, I don't actually have an anti-virus installed (I just uninstalled AVG because it is terrible). I also checked out background applications and there is nothing wrong with any of them. I also tend to shut as much as I can before playing games so...
Anyway, thanks for telling me about that. I'll test if previous versions work. Albeit, I won't be able to play online, it will be worthwhile to test.
Edit: 1.7.10 has the problem too. I really do not want to waste more internet downloading previous versions, so I'm afraid that is as much information as I can get.
Hm... That's odd, then. I would definitely recommend trying this, as I don't have any clue what to tell you. Best of luck though, mate.
@Quark
Thank you so much! That link worked perfectly. I don't know how to say thank you enough, I was so worried that I might have to get a new computer which is completely out of the question. Just thank you!
And thank you everyone else for trying to help too.
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Log thingy
Anyway, thanks for telling me about that. I'll test if previous versions work. Albeit, I won't be able to play online, it will be worthwhile to test.
Edit: 1.7.10 has the problem too. I really do not want to waste more internet downloading previous versions, so I'm afraid that is as much information as I can get.
Hm... That's odd, then. I would definitely recommend trying this, as I don't have any clue what to tell you. Best of luck though, mate.
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Curse PremiumI'm, um, not sure how to tell you this, but, um...
Please look at this link - It should clear everything up.
Edit: Fixed broken link.
Thank you so much! That link worked perfectly. I don't know how to say thank you enough, I was so worried that I might have to get a new computer which is completely out of the question. Just thank you!
And thank you everyone else for trying to help too.