Minecraft Forums

Hey guys,

I need some help with my problem due to mojang support hasn´t answer yet.This has been happening to me since Sunday.

I was playing on a multiplayer server and i decided to stop for a while, when i try to join the server again there was a problem saying that i should restart the game. I log out my minecraft account and restarted the game and when i tried to log in there was an exception saying that my credentials were invalid.

I decided to click on "Forgot password?" option and when i write my username (sklated) it says: "User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead."

I am not using a mojang account, so i decided to click on "forgot username?". Then it asks me for my email account. I write everything fine but i dont receive any email.

Has my account been stolen? I dont think so because i havent give my password to anyone.

I have also try to reinstall the game but it is not working. Any suggestions??

Quote from sklated

Hey guys,

I need some help with my problem due to mojang support hasn´t answer yet.This has been happening to me since Sunday.

I was playing on a multiplayer server and i decided to stop for a while, when i try to join the server again there was a problem saying that i should restart the game. I log out my minecraft account and restarted the game and when i tried to log in there was an exception saying that my credentials were invalid.

I decided to click on "Forgot password?" option and when i write my username (sklated) it says: "User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead."

I am not using a mojang account, so i decided to click on "forgot username?". Then it asks me for my email account. I write everything fine but i dont receive any email.

Has my account been stolen? I dont think so because i havent give my password to anyone.

I have also try to reinstall the game but it is not working. Any suggestions??

If you were hacked and the hacker changed your password, than you would've received an email from Mojang for confirmation.

What if i was hacked and the guy migrated the Minecraft account to a Mojang account? then i wouldnt receive an email right?

Hello my name is Max from FixYa.com and i'll be helping you today if this problem is still happening please message me:)