Minecraft Forums

Hi there,

My nephew has the PC version of Minecraft. It stopped working awhile ago, when it crashed. He had mods, which I deleted. I updated Java, and also reinstalled the game. So it should be playing vanilla now. But it still will only load up til the "Mojang" screen, then sends me back to the login page. The game used to work, and now it's doing this. Any ideas how to fix it?

This is the message, where I noticed the errors:

"[19:58:08 INFO]: Client>
[19:58:08 INFO]: Client> [19:58:08] [Sound Library Loader/INFO]: Sound engine started
[19:58:19 INFO]: Client> [19:58:19] [Client thread/INFO]: Created: 512x256 textures/blocks-atlas
[19:58:20 INFO]: Client> [19:58:20] [Client thread/INFO]: Created: 256x256 textures/items-atlas
[19:58:20 INFO]: Client> #
[19:58:20 INFO]: Client> # A fatal error has been detected by the Java Runtime Environment:
[19:58:20 INFO]: Client> #
[19:58:20 INFO]: Client> # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x2a883e88, pid=229624, tid=229636
[19:58:20 INFO]: Client> #
[19:58:20 INFO]: Client> # JRE version: Java(TM) SE Runtime Environment (7.0_55-b14) (build 1.7.0_55-b14)
[19:58:20 INFO]: Client> # Java VM: Java HotSpot(TM) Client VM (24.55-b03 mixed mode windows-x86 )
[19:58:20 INFO]: Client> # Problematic frame:
[19:58:20 INFO]: Client> # C [ig4dev32.dll+0x3e88]
[19:58:20 INFO]: Client> #
[19:58:20 INFO]: Client> # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
[19:58:20 INFO]: Client> #
[19:58:20 INFO]: Client> # An error report file with more information is saved as:
[19:58:20 INFO]: Client> # C:\Users\Carlos\AppData\Roaming\.minecraft\hs_err_pid229624.log
[19:58:20 INFO]: Client> #
[19:58:20 INFO]: Client> # If you would like to submit a bug report, please visit:
[19:58:20 INFO]: Client> # http://bugreport.sun.com/bugreport/crash.jsp
[19:58:20 INFO]: Client> # The crash happened outside the Java Virtual Machine in native code.
[19:58:20 INFO]: Client> # See problematic frame for where to report the bug.
[19:58:20 INFO]: Client> #
[19:58:20 INFO]: Client> AL lib: (EE) alc_cleanup: 1 device not closed
[19:58:20 ERROR]: Game ended with bad state (exit code 1)
[19:58:20 INFO]: Ignoring visibility rule and showing launcher due to a game crash
[19:58:20 INFO]: Deleting C:\Users\Carlos\AppData\Roaming\.minecraft\versions\1.7.10\1.7.10-natives-564813108594526
[19:58:20 WARN]: Couldn't delete C:\Users\Carlos\AppData\Roaming\.minecraft\versions\1.7.10\1.7.10-natives-564813108594526 - scheduling for deletion upon exit"