We need the full error report before we can do anything to help you and your friend. If you're on PC. go to this: AppData\Roaming\.minecraft\crash-reports
and get the latest report in there, copy and paste it inside spoiler tags. then someone could help you guys.
Sorry, didnt have full error message at the time. here it is:
FATAL ERROR: java.lang.ExceptionInInitializerError
at org.apache.logging.log4j.util.PropertiesUtil.<init>(PropertiesUtil.java:71)
at org.apache.logging.log4j.util.PropertiesUtil.<clinit>(PropertiesUtil.java:31)
at org.apache.logging.log4j.status.StatusLogger.<clinit>(StatusLogger.java:48)
at org.apache.logging.log4j.LogManager.<clinit>(LogManager.java:44)
at net.minecraft.launcher.Launcher.<clinit>(Launcher.java:47)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at net.minecraft.bootstrap.Bootstrap.startLauncher(Bootstrap.java:240)
at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:124)
at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381)
Caused by: java.lang.NullPointerException
at org.apache.logging.log4j.util.ProviderUtil.<clinit>(ProviderUtil.java:70)
... 12 more
its a java error trying to run the launcher. if you go to his %appdata%/roaming/.minecraft there are only 2 files and those are for starting the launcher. I copied that error message from the launcher start with the hotkey "CTRL+C". Everything above that is what it normally shows. Ive compared it to mine to make sure. If you anyone still needs more info I can have him get a curse account then post everything he has on this thread.
how can i help him fix this. He uses a windows pc and has is a 32 bit (noob).
and get the latest report in there, copy and paste it inside spoiler tags. then someone could help you guys.
FATAL ERROR: java.lang.ExceptionInInitializerError
at org.apache.logging.log4j.util.PropertiesUtil.<init>(PropertiesUtil.java:71)
at org.apache.logging.log4j.util.PropertiesUtil.<clinit>(PropertiesUtil.java:31)
at org.apache.logging.log4j.status.StatusLogger.<clinit>(StatusLogger.java:48)
at org.apache.logging.log4j.LogManager.<clinit>(LogManager.java:44)
at net.minecraft.launcher.Launcher.<clinit>(Launcher.java:47)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at net.minecraft.bootstrap.Bootstrap.startLauncher(Bootstrap.java:240)
at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:124)
at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381)
Caused by: java.lang.NullPointerException
at org.apache.logging.log4j.util.ProviderUtil.<clinit>(ProviderUtil.java:70)
... 12 more
Please fix the error and restart.
Please give us the entire log, that is only the bottom portion.